How do Hilton treat you as an Elite?

[straitman]

I received an interesting email from The DoubleTee at Nadi today. It's a great touch and something I have never seem before.


Bula vinaka xx_xx_,

We thank you for booking your stay with the DoubleTree by Hilton resort.

We are looking forward to having you with us. As part of our arrival process, we would like to know the following so that we may provide the flawless experience that you deserve:

· Arrival and Departure flights, dates and times
· Need for airport transfers
· Dietary Requirements
· Allergies or Disabilities that we should know of
· Special Occasions or Arrangements
· Any other information you deem relevant to a perfect stay

Once again, many thanks for trusting us with your holiday and we wish you a safe journey to Fiji!

Kind regards

 

[boomy]

Don’t beat about the bush – coffee shocking

I had worse than that in Asia but yea, it's pretty bad.

Still offering the nuts and olives with all drinks in Long Bar? They would need to as they seriously don’t miss with prices.

Still offering nuts and olives. They don't miss with prices but they do miss with vintages. One night ordered 2009 Nebbiolo and got 2014 vintage instead (they didn't say anything, assuming we won't notice). Quick google check showed price should be lower but they didn't agree to discount. I wanted to speak with the manager but +1 asked me not to make a fuss about it so just ordered something else instead.

I so meant to tell you about a fabuloius Italian restaurant just out the back and across street – Goodfellas – genuine Italian ownership and management – aint cheap but it is seriously good.

In China - eat Chinese.
In Australia - eat Italian

 

[JessicaTam]

[mod hat]
Recent posts discussing the rebranding of HSW have been moved here: Hilton Melbourne will be rebranded to Pan Pacific from May 31

[/mod hat]

 

[vitagen]

I got upgraded to the Presidential Suite at Conrad Singapore on the 5-7th Feb

 

[JessicaTam]

I got upgraded to the Presidential Suite at Conrad Singapore on the 5-7th Feb

Noice! What room had you booked?

 

[foggy]

I got upgraded to the Presidential Suite at Conrad Singapore on the 5-7th Feb

wow what had you booked initially?

 

[Denali]

Nashville hilton downtown.

Booked standard room, got deluxe overlooking the Country Music Hall of Fame. Apparently Little Richie is living above us in the penthouse suite. All rooms look like small suites here but this is bigger than the standards rooms, the living room is very large.

Getting two bottles of water daily, which is much appreciated.

Lounge is ok, could be better but the evening canapés have been nice. They were our dinner last nice before we headed out.

 

[vitagen]

wow what had you booked initially?

I booked an exec room as a HHD. They gave me the same room saying I got upgraded, I said it's the same room! No suites available but the presidential one so they gave me that one. It's more of service recovery rather than a typical upgrade but I'll take it!

 

[JessicaTam]

Property: DT CHC
Date: Mar 2017
Booked: King
Received: King

Two bottles of water which were replaced up on second day; newspaper first morning, nothing second.

Check-in was decidedly meh. No "we have your number on file", "welcome to DT" or "thanks for your loyalty" expressions.

Breakfast was pleasant, but coffee tax enforced.

Very average, at least HH SYD pretend.

 

[Deleted member 29185]

DT-CNS
Base room booked, Ocean View HH room received.

Usual gift, 2 x waters, newspaper, cookie, 2 drinks + nibbles voucher

Arrived in the room to find this:



A 10th stay certificate, A whole tin of DT cookies (as if I really need that, but +1 and - 1's will enjoy) and a reusable coffee mug (now that I can use)!

As usual, staff very good, especially a lovely Korean trainee in the bar. Her personality was absolutely wonderful and I truly hope she enjoys her stay in Oz!

Thanks DT-CNS ... a very nice gesture!

 

[rfur78]

Hilton south wharf

2 nights sun/mon long weekend

booked family room $173 pn
received 2 bedroom apartment

traveling with two other rooms and diamond benefits given to all rooms. No upgrade Type of rooms but city view and exec lounge access was given.

as usual great stay, upgrade offered no drama breakfast for all down stairs for all rooms makes the paid rate seem like a steal.

 

[Deleted member 29185]

DT-CNS ...
Arrived in the room to find this: ...
...a reusable coffee mug (now that I can use)!

I was just reading the paraphernalia with the coffee mug and saw this ...



I think I might just wander down and ask (in true Basil Fawlty style) for some lashings of hot Glühwein and see what they say! ... in Cairns! :mrgreen:

 

[straitman]

Property: HSW
Status: Diamond
Date: 16 Mar 2017
Rate: Gov't Rate
Booked: King Hilton
Received: Two BR apartment.

Double Tree Sonaisali Island Fiji
Status: Diamond
Date: 17 Mar 2017
Rate: Advanced Purchase
Booked: Double Queen Guest Room X 2.
Received: King Premium Ocean View Bure X 2.

 

[Denali]

Does anyone tip in a US Hilton lounge? I never have before, haven't seen it done before but I'm seeing it at Nashville this week.

 

[kermatu]

Does anyone tip in a US Hilton lounge? I never have before, haven't seen it done before but I'm seeing it at Nashville this week.

I have tipped in Houston (Clear Lake). Service from the young lady there (on her own, quite crowded) was excellent so certainly warranted a tip. Have not tipped everywhere though (Miami and Boston come to mind as very poor lounges)

 

[earlyriser]

Hilton Sydney
Friday
Diamond
Paid: King Plus $215 (booked on Thursday)
Received: King Executive

Check-in was extremely pleasant and professional. After a long wait, the agent appeared frustrated from the previous guest but that changed immediately after (I assume) noticing our Diamond status. The lounge had a great spread at 7pm - fish, pizza, treats, wine, etc, and wasn't too busy. Glass for breakfast was excellent and again, not too busy. The only downside was the very poor internet connection in our room but as I needed a day away from work, I wasn't too bothered. I haven't stayed here for years as I used to live in Sydney but as I now that I live in the ACT I think I will be returning often - especially with South Wharf no longer.

 

[Jacques Vert]

Property: DT Capetown
Status: Diamond
Date: 10 Feb 2017
Rate: HHonors Discount
Booked: Twin Guest Room
Received: Deluxe King Room, HHonors floor


Property: Hilton Cape Town
Status: Diamond
Date: 11 Feb 2017
Rate: Senior Rate
Booked: Twin Guest Room
Received: King One Bedroom Suite


Property: DT Capetown
Status: Diamond
Date: 12 Feb 2017
Rate: Senior Rate
Booked: Twin Guest Room
Received: Deluxe King Room, HHonors floor

 

[foggy]

Has anyone booked Conrad Tokyo and know if booking a twin suite at

¥37,044 ​

per night excluding taxes is worth it? Boomy got the below 2016 50% flash sale but I have no idea if I would get an upgrade to a suite or if there will be another 50% flash sale soon.. the advertised rrp rate for the room is 54000yen per night so its almost a 40% sale atm.
I haven't been checking conrad tokyo prices long enough to make a non refundable booking, only notice as there was a post on flyertalk.

Property: Conrad Tokyo
Rate: ¥21,000 or $AU270 (50% sale exclude taxes)
Booked: King Room City View
Received: King Suite Bay View

 

[boomy]

Conrad Tokyo is outstanding and the price you got is actually very good. If you can also take advantage of the recent $100 offer then you got yourself a nice deal.
Suites in Tokyo will rarely get any cheaper then that.

 

[Kefci2000]

Could anyone PM me if they see Hilton Sydney midweek for $200 or less for anytime after May 7th?
I stay up weekly but can never track down cheap deals....would like to retain diamond but when paying myself stick to Travelodge or airbnb

Thanks in advance