How does Accor treat you as an Elite guest?

[sycokid]

Property: Mercure King George Square Brisbane
Statuslatinum
Room Booked: superior
Room upgrade: Yes M privilege room
Rate: Paid Aus $133 have 2 nights booked next weekend for total $189
Free internet: Yes
Welcomedrinks: Yes x 2
Early check in/ late out: Granted late check out 1:30 ( could have had 5pm if required)
Lounge access Yes with free canapes and self service drinks from 5;30 til 7:30 free breakfast for 2 also served in lounge
VIP treatment: Bottle of water, chocolates in room then bottle of wine delivered
Additional care: Staff service was exceptional and on check in asked for nothing but received everything !!!

Why anyone would book Softel Brisbane when this is available is beyond me . Perhaps the only Mercure in Australia with access to Club Lounge benefits. Win,win situation

 

[tomo69]

Property: Mercure Brisbane
Statuslatinum
Room Booked: superior
Room upgrade: Yes M privilege room
Rate: Paid Aus $133 have 2 nights booked next weekend for total $189
Free internet: Yes
Welcomedrinks: Yes x 2
Early check in/ late out: Granted late check out 1:30 ( could have had 5pm if required)
Lounge access Yes with free canapes and self service drinks from 5;30 til 7:30 free breakfast for 2 also served in lounge
VIP treatment: Bottle of water, chocolates in room then bottle of wine delivered
Additional care: Staff service was exceptional and on check in asked for nothing but received everything !!!

Why anyone would book Softel Brisbane when this is available is beyond me . Perhaps the only Mercure in Australia with access to Club Lounge benefits. Win,win situation

Sounds like a great place.
Was that the mecure on the river or king George square?

 

[sycokid]

Sounds like a great place.
Was that the mecure on the river or king George square?

Ooops sorry, it was the one in King George Square !

I have edited it appropriately now thanks

 

[Ricardo]

Was that access to the Pullman exec lounge ?

Or does the Mecure have it's own lounge ?

 

[sycokid]

Was that access to the Pullman exec lounge ?

Or does the Mecure have it's own lounge ?

Yes it's a shared lounge between hotels

 

[Ricardo]

Yes it's a shared lounge between hotels

Thanks handy to know ....

 

[UpInTheAir:)]

Property: Mercure King George Square Brisbane
Statuslatinum
Room Booked: superior
Room upgrade: Yes M privilege room
Rate: Paid Aus $133 have 2 nights booked next weekend for total $189
Free internet: Yes
Welcomedrinks: Yes x 2
Early check in/ late out: Granted late check out 1:30 ( could have had 5pm if required)
Lounge access Yes with free canapes and self service drinks from 5;30 til 7:30 free breakfast for 2 also served in lounge
VIP treatment: Bottle of water, chocolates in room then bottle of wine delivered
Additional care: Staff service was exceptional and on check in asked for nothing but received everything !!!

Why anyone would book Softel Brisbane when this is available is beyond me . Perhaps the only Mercure in Australia with access to Club Lounge benefits. Win,win situation

But the Sofitel is sooo pretty

 

[yohy?!]

Bit like chalk and cheese really ! Surely there can't be that much differences ???? Are yous both Platinum LCAH can i ask ?

Different Hotels ("On The Park" vs "Albert Park")

 

[edman]

Yes it's a shared lounge between hotels

That's surprising that they give Mercure access to the lounge too. I stay at the Pullman 5-8 times a year, so I find this a little annoying. Has anyone stayed in both Mercure and Pullman, and can comment on the differences between the quality of the rooms?

 

[Pablo]

That's surprising that they give Mercure access to the lounge too. I stay at the Pullman 5-8 times a year, so I find this a little annoying. Has anyone stayed in both Mercure and Pullman, and can comment on the differences between the quality of the rooms?

Ive stayed in both and the rooms at the Pullman are definitely nicer and bigger. The Mecure isn't bad but it's just like a normal Mercure.

 

[sycokid]

But the Sofitel is sooo pretty

lol but still inferior to the Gold Coast one imho and as most Australian Sofitels are a law unto themselves regarding granting Platinum members access to their lounges Pullman / Mercure represents much more value to the Platinum member unless of course the company is paying (not in my case) then the member probably couldn't give a toss anyway !

 

[edman]

Ive stayed in both and the rooms at the Pullman are definitely nicer and bigger. The Mecure isn't bad but it's just like a normal Mercure.

Thanks for the input, I've been in the Mercure tower and gotten the feeling there is a reasonable difference, not been in any of the rooms though. After having used the Pullman exclusively for the past 2 years, my next stays in Brisbane are at Sofitel and Novotel. There have been a few issues the last couple of stays, so may as well see what the other options are like, though the value proposition for Pullman is hard to argue against.

 

[sycokid]

Ive stayed in both and the rooms at the Pullman are definitely nicer and bigger. The Mecure isn't bad but it's just like a normal Mercure.

I'd second that but other than the actual rooms and lifts, the reception,main restaurant ( Allure), main bar (Kg Bar)and the club lounge are shared by both hotels. They even share the same pool and gym !Believe it or not sometimes i have booked the Pullman and it has been cheaper than both the Mercure and Ibis !! Go figure !

 

[sycokid]

Different Hotels ("On The Park" vs "Albert Park")

Ah thanks for that. Do they both have club lounges ?

 

[sycokid]

That's surprising that they give Mercure access to the lounge too. I stay at the Pullman 5-8 times a year, so I find this a little annoying. Has anyone stayed in both Mercure and Pullman, and can comment on the differences between the quality of the rooms?

Why would you find it a little annoying ? It's available to all LCAH members !

 

[OzEire]

Ah thanks for that. Do they both have club lounges ?

No. Like many other properties the Mercure and Pullman Albert Park are in the same building and share lobby, bar and exec lounge. Again as is common, the different brands are in separate wings of the building.

 

[sycokid]

No. Like many other properties the Mercure and Pullman Albert Park are in the same building and share lobby, bar and exec lounge. Again as is common, the different brands are in separate wings of the building.

Thanks but i was wanting to know if both the Pullman Melbourne on the Park and Hotel Pullman Albert Park ( 2 separate hotels from what i can gather) both have club lounges ?

 

[OzEire]

Thanks but i was wanting to know if both the Pullman Melbourne on the Park and Hotel Pullman Albert Park ( 2 separate hotels from what i can gather) both have club lounges ?

Gotcha. No idea about the "on the Park" Pullman, Yohy!?! might know.

Last time I stayed there it was a Hilton (I think) and I had no status so no access to a lounge.... but you'd have to assume the Hilton would have had a lounge.

 

[yohy?!]

Thanks but i was wanting to know if both the Pullman Melbourne on the Park and Hotel Pullman Albert Park ( 2 separate hotels from what i can gather) both have club lounges ?

They do, the pullman on the park lounge I haven't seen personally but it is still sold with the exec rooms and given the closeness of the transition will be as it was operated by hilton a few months ago

 

[sycokid]

They do, the pullman on the park lounge I haven't seen personally but it is still sold with the exec rooms and given the closeness of the transition will be as it was operated by hilton a few months ago

Cheers,thanks for that !