How does Accor treat you as an Elite guest?

[Muppet501st]

Property: Novotel Nusa Dua
Status: Accor Diamond +
Room booked: 2 Bedroom , pool villa
Room upgraded/type: no-
Rate: cant remember, cheap
Free internet: Yes
Free Breakfast: Yes
Early check in/late out: requested late checkout by 1 hour, as we were moving to a different area.
Welcome drink: Yes, 3 Digital
Welcome gift: Yes

Booked this 2 bedroom, as my sister was meant to be joining us, but she didnt end up coming. I went against my better judgement and took advantage of discount paying at time of booking- so couldnt cancel/amend it. If id know my sister wasnt coming, wouldve booked the Sofitel.
Property is old, but well mainted. Our pool was freezing ! no sun light, but we still enjoyed it.
Room was great and wouldnt hesitate to stay here again.

 

[Muppet501st]

Property: The Kuta Beach Heritage Hotel,
Status: Accor Diamond +
Room booked: King , plunge room access room
Room upgraded/type: eventually moved to a junior suite.
Rate: RHR 30 % bonus
Free internet: Yes
Free Breakfast: Yes
Early check in/late out: not needed
Welcome drink: Yes 2 digital
Welcome gift: Yes

Moved here from Nusa Dua. Really nice foyer , but the place will need some serious work in the future, a lot of corrosion to outside structurers.
When we checked in, we were asked if we wanted to move to a junior suite the next day. We said we'd like to check it out when its available to see if we like it. Our booked room had direct access to the shared plunge pool- more like kiddies pool, but was a great temp.
We did move to the suite, as we liked the view.

 

[Muppet501st]

Property: Sofitel Broadbeach
Status: Accor Diamond +
Room booked: King room ocean view
Room upgraded/type: top floor ocean view spa room
Rate: cant remember- for work
Free internet: Yes
Free Breakfast: Yes
Early check in/late out: not required
Welcome drink: Yes, 1 Digital + 1 paper
Welcome gift: Yes

Back here- as i like to maximise points earn- 7th week here this year. Place is packed with school holidays families.

 

[Flyfrequently]

Property: Novotel Nusa Dua
Status: Accor Diamond +
Room booked: 2 Bedroom , pool villa
Room upgraded/type: no-
Rate: cant remember, cheap
Free internet: Yes
Free Breakfast: Yes
Early check in/late out: requested late checkout by 1 hour, as we were moving to a different area.
Welcome drink: Yes, 3 Digital
Welcome gift: Yes

Booked this 2 bedroom, as my sister was meant to be joining us, but she didnt end up coming. I went against my better judgement and took advantage of discount paying at time of booking- so couldnt cancel/amend it. If id know my sister wasnt coming, wouldve booked the Sofitel.
Property is old, but well mainted. Our pool was freezing ! no sun light, but we still enjoyed it.
Room was great and wouldnt hesitate to stay here again.
View attachment 408282View attachment 408283

Looks ok and guess the trade off is it was a cheap rate @Muppet501st !

Curious to know if you dined in or took advantage of the many beaut restaurants on Jalan Mengiat?

 

[Muppet501st]

Looks ok and guess the trade off is it was a cheap rate @Muppet501st !

Curious to know if you dined in or took advantage of the many beaut restaurants on Jalan Mengiat?

dined in only at Novotel, as i had the 10x10 dining vouchers to use up by the end of this year ( didnt pay a cent as combined with + discount ). And the Kuta Heritage doesnt accept them, just the dining discount

 

[Seat0B]

Property: Pullman Sydney Hyde Park
Status: Accor Silver+ (sitting on 29 days, with this 3 day booking anticipating the 30 day bonus and will then move to Platinum!)
Room booked: Superior King, Hyde Park View
Room upgraded/type: No
Rate: Member stay longer and save
Free internet: Yes
Free Breakfast: No, but used my Accor+ dining discount
Early check in/late out: requested and granted late checkout
Welcome drink: Yes 2 digital
Welcome gift: No

This was a very mixed stay. The check in was fast, efficient and informative, but not especially welcoming.
The room was fine, on the 16th floor and did have a nice view of Hyde Park. However, it was a bit run down - carpet could have been cleaner, the upholstered arm chair was grubby, and it had a very dated huge spa bath with shower over. I would have much preferred a modern shower.

In the note to the hotel at time of booking, I had advised them that we were celebrating our 40th wedding anniversary. Based on how we have been "pampered" (with chocolate, brownies with candles, towel animals, a couple of flowers, a plate of fruit, and on several occasions a bottle of house wine) when celebrating special birthdays, a graduation etc at other Accor properties, even the Ibis) I anticipated that they might make some small gesture. No deal. We got nothing. Not a welcome gift (which even lowly silver members usually get eg bottle of sparkling water, a bottle of still water, chocolates etc), not even a welcome note. It was a bit disappointing really. It would not have been hard to type a sticker saying "happy anniversary Mr and Mrs Seat) and stick that on a post card on our pillow.

Breakfast was OK - the food selection was not as wide as in other Accor properties, and on every morning our omelettes had a strange rubbery texture that wasn't very nice. But the coffee was great. And the staff were prompt and attentive.

The bar staff were very flexible with what was available on the welcome drink vouchers, which was appreciated.

The hotel was relatively empty - we never had to wait for a lift, and sometimes the lift we used to access our room or the car park was still there when we came back! And there were plenty of window tables at breakfast each day.

 

[DC3]

In the note to the hotel at time of booking, I had advised them that we were celebrating our 40th wedding anniversary. Based on how we have been "pampered" (with chocolate, brownies with candles, towel animals, a couple of flowers, a plate of fruit, and on several occasions a bottle of house wine) when celebrating special birthdays, a graduation etc at other Accor properties, even the Ibis) I anticipated that they might make some small gesture. No deal. We got nothing.