How does Accor treat you as an Elite guest?

Property: Mercure Düsseldorf City Centre
Status: Accor+ Platinum
Room booked: Classic room
Room upgraded/type: Don’t think so
Rate: $174, members flex
Free internet: Yes
Free Breakfast: I assume so but didn’t require it
Early check in/late out: don’t know, didn’t require it
Welcome drink: No
Welcome gift: The welcome note in my room said enjoy the macaroons but sitting there was only a little pot of apricot jam. Somewhat bizarre.
Recommended: Okay for a quick trip, relatively cheap. 15 minutes walk with bags from the train station. Otherwise very basic.

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Property: Hotel Mondial am Dom (MGallery), Cologne
Status: Accor+ Platinum
Room booked: Classic room
Room upgraded/type: Yes, larger room, higher floor. Request for room situation (quiet, away from elevators) given 100%
Rate: $250/night members flex
Free internet: Yes
Free Breakfast: No
Early check in/late out: Yes but didn't need
Welcome drink: Yes see next
Welcome gift: On check-in was given a voucher for each day each entitling me to select 3 x drinks (up to 30cl) and a snack (ie KitKat) from their 'market place' in the lobby. Plus a fruit plate and macaroons in the room.
Recommended: Yes. Good staff, good amenities, 5 min walk from the station and ditto to the Cathedral. Laundry was pretty cheap.

Pretty good place, well located and pretty quiet. Very good Plat recognition and amenities.

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In the room

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Cathedral view :)

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Property: Mercure Strasbourg Centre Petit France
Status: Accor+ Platinum
Room booked: Classic room, double bed
Room upgraded/type: Yes, larger room (and worth it - the standard rooms are tiny)
Rate: $400/night, members flex
Free internet: Yes
Free Breakfast: No
Early check in/late out: I didn't pre request early check in, but not available - room not ready. Wasn't ready to 3pm (normal check in time)
Welcome drink: No
Welcome gift: More bizarreness. Welcome gift was a 500g packet of Christmas-themed pasta.
Recommended. Was OK; very expensive for what it was, but a flex rate and Christmas. Well located abt 10min walk with bags from the station.

Again, an OK place (Mercure). Cleaning was clearly under-staffed. On my floor, cleaners stuff all over the place for most of the day.

Room was quiet, in spite of being on the (pedestrianised) street - two sets of double-glazed windows.

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The welcome gift :oops:

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Property: Ibis Styles Jakarta Airport
Status: Gold
Rate:
ALL PLUS Ibis 15% Off Flex B&B $80/night)
Category booked: Superior 1 Double Bed (19m2)
Room upgrade: Yes. Deluxe Rm (23m2) top floor
Early check-in, late check-out : 5pm without blinking (only needed 3pm for 6pm onward flight)
Welcome drink : 2 non-alcoholic in app vouchers
Welcome amenity: Fruit plate
Parking : NA
Transfer: Free priority transfer to/from airport

I wouldn’t normally bother with mentioning an Ibis hotel but this is the 3rd stay this year as lowly Gold but treated well.

Each time I’ve easily received a late checkout - great for arvo/evening onward flights to Europe/home.

Plus a free private transfer to the airport.

BUT this stay, they proactively reached via WhatsApp on the day of arrival asking if I needed a private transfer from the airport - which I jumped at. On landing, messaged back and forth to confirming timing and meeting point and off we went.

Previously, I knew there was shuttle service (seemed too confusing) so took a premium Grab (about $20 to go not very far). 2nd time tried unsuccessfully to find the shuttle and settled for a regular Grab in amongst the ordered chaos of CGK. The Private Hotel service collected us just outside the West Lobby door - all undercover.

Booked again for our return home but actually thinking of trying the Mercure PIK (just because there’s a bit more to do filling in time before the evening QF42).
Hotel is fine, don't bother with their shuttle service from the airport. To the airport can be considered but from it's more than a bit ridiculous.
 

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