Jetstar Delays/Cancellations

[Melburnian1]

JQ792 on Saturday 27 February from MEL to MCY normally departs at 0800 but is substantially delayed until a forecast 1020. From the allocated gate number it may be this aircraft's first scheduled trip this morning as there is no late running arrival forming a departure from that gate.

A smaller anticipated departure delay from 0840 to 0915 is the situation for JQ830 from BNE to PPP.

JQ43, the 0955 MEL to DPS has again been cancelled this morning.

 

[Melburnian1]

The delayed JQ8 into MEL on Saturday 27 February ex SIN was expected above to arrive at 1210 but this has been further amended to 1400 hours this afternoon. This arrival may be forming JQ29, the 1435 from MEL to BKK so if correct, that flight will be at least an hour late leaving.

Not a happy day for JQi in Melbourne.

 

[Awesom Andy]

Hey guys - thanks for the responses, but I'm referring to JQ4 which is HNL-SYD, so yes, sounds like its not weather. I assume the plane is coming from SIN (which is why we are talking about SIN?)

Ah, I got confused with the discussion of the late running JQ7/8.

Anyway, in HNL, there has only been scattered clouds with light winds for the past few days, so I can't see it being weather related either. And no, the plane doesn't come from SIN.

 

[clifford]

This arrival may be forming JQ29, the 1435 from MEL to BKK so if correct, that flight will be at least an hour late leaving.

JQ29 was over 1.5 hours late in departing MEL, and arrived at BKK about 1.25 hours late. Not good!

 

[Melburnian1]

clifford, many thanks for the confirmation. We are all also indebted to MooNoi who informed readers that JQ has a long range aircraft that is undergoing repairs - unscheduled attention, so once again it may be related to that.

On Sunday 28 February, the 1040 MEL to SYD, JQ510 was not airborne until 1134.

JQ437 from OOL to MEL is expected to arrive about 40 to 45 minutes late at around 1555. JQ439, the 1805 hours arrival in MEL from the same origin has been cancelled.

JQ7, the 1210 from MEL to SIN was again badly late today, taking off at 1459 this afternoon not long ago.

 

[Simo]

Delays are a PITA but would much rather be on the ground that having a plane not quite right or bad weather at the other end and having to do diversions that end up delaying more than I would have been if just waited until weather clear at the other end

 

[Melburnian1]

JQ455, the 1200 CNS - SYD (a320 VH-VQG) on Sunday 28 February took at 1609 hours and should arrive at about 1955 tonight, four hours late.

JQ17, the MEL - HKT flight should depart at 1530 hours but today took off at 1827 with the good ship VH-VKJ, a B788 the motive power. It should arrive at about 0010 on Monday 29, three hours and 40 minute late.

These cascading or rolling delays - your choice of term - must be very annoying for any JQ travellers with reasonably tight connections, not that LCCs by their nature encourage same and nor are quick, planned transfers to other flights or modes necessarily wise. Inevitably there will also be some travelling to a wedding, funeral, baptism or other such event that commences not long after scheduled arrival.

 

[Melburnian1]

Pn Monday 29 February, JQ477, the 1420 hours from NTL to MEL took off at 1513 and should arrive at about 1633, 33 minutes late with A320 VH-JQG the plane.

 

[Melburnian1]

JQ7993 - is this a 'ferry' (empty) flight - from MEL to CNS (that is what it is shown as on Flightradar24.com - Live flight tracker!) took off at 1542 this afternoon (Monday 28 February 2016) but is diverting to SYD where it is about to touch down at about 1647. Aircraft is B788 VH-VKJ.

Advice on the detailed situation with this flight would be appreciated.

The 1725 hours SYD - DPS, JQ37, took off at 1816 and is about 35 minutes late, likely to arrive at 2135 this evening. B788 VH-VKJ is the aircraft. This plane was significantly late yesterday from MEL to HKT in Thailand.

 

[clifford]

So what's with Jetstar long haul at the moment? What's the reason for the frequent very late flights, especially from/to SIN? Is it poor 787 availability, congestion, staff issues/incompetence or what? A LCC doesn't have to have poor reliability, though many do, for various reasons. Just look at Ryanair. It has just about the best on-time record for any European airline.

I'm really disappointed with JQ. I have a paid SriLankan (UL) J class ticket from BKK to CDG later this year and had booked a cheap JQ flight to connect with it, allowing over 24 hours for the connection, just in case. Unfortunately UL have rescheduled their flight and I now have a 2 hour 20 minute connect time in BKK, which obviously is likely to be quite insufficient given JQ 's propensity for lateness. So I've booked a (fully refundable) UA award ticket on SQ, SYD-SIN-BKK, to be more likely to make the connection. Very sad really...

 

[Melburnian1]

clifford, AFF member MooNoi (a few posts above) suggested that one B787 was in the workshops (hangar) for unscheduled attention.

JQ has a poor record for punctuality domestically and unfortunately that has spread to the smaller, though still significant, international operation.

In the words of stockbrokers - Avoid.

Adding fuel to your fire, clifford, JQ1 from MEL to HNL on Tuesday 1 March is expected to take off at 1830 despite its departure time being scheduled as 1700 hours. This will make JQ2 late coming back.

The 1920 hours MEL arrival ex NTL, JQ479, has been cancelled.

 

[Mattg]

Have someone I know about to be on the HNL-SYD JQ4, Feb 26 that got cancelled, and they got rebooked the next day via BNE. Not sure why.. but apparently JQ doesn't compensate for accommodation caused by their cancellation?

My father was (supposed to be) on that flight. Apparently he was rebooked onto the Hawaiian Airlines flight. Not sure if Jetstar or the travel agent made that change.

Apparently the JQ BNE flight that day (as well as QF4 to SYD) was 100% full, so not an option.

 

[Melburnian1]

On Wednesday 2 March, the 1210 MEL to SIN, JQ7, took off at 1338. JQ438 from MEL to OOL is expected to take off at 1640.

 

[Melburnian1]

The 1855 MEL - HBA, JQ713 on Thursday 3 March is expected to take off at about 1930 hours. This is due to the 1805 hours arrival from HBA, JQ710 being expected to arrive at about 1850 tonight.

 

[Coops1]

JQ7 04Mar, 1210 departure, slightly delayed due to an offload with a bag. Quick 7hr flight shoukd have arrival ontime. Knew it as soon as the cargo door opened right below me... Less time in QC SIN.

 

[clifford]

In the words of stockbrokers - Avoid.

Well, that message is coming through loud and clear. Must annoy a lot of pax, and one might think it would lose JQ business. But maybe not if the fares are cheap enough.

JQ is still up to its tricks; yesterday's flight JQ29 (MEL-BKK) left over 1.5 hours late and arrived almost an hour late. I suppose the silver lining is that it arrived at all...

 

[AustraliaPoochie]

Jetstar Australian dom flight ADL - MEL (JQ779) later on today delayed dep by 2hrs25mins (05/03/16). Might become a cancellation!
Old/former ETD 13.00.
New/revised ETD 15.25.
Lucky I have preexpected that, and have made another booking fly QF instead to get me leaving ADL at 13.40.
That was my last ever booking with JQ dom or int.
Avoid, avoid, avoid is very very apt when it involves JQ.
Cheap fares is one thing, delays and cancellations is another.

 

[Awesom Andy]

Jetstar Australian dom flight ADL - MEL (JQ779) later on today delayed dep by 2hrs25mins (05/03/16). Might become a cancellation!
Old/former ETD 13.00.
New/revised ETD 15.25.
Lucky I have preexpected that, and have made another booking fly QF instead to get me leaving ADL at 13.40.
That was my last ever booking with JQ dom or int.
Avoid, avoid, avoid is very very apt when it involves JQ.
Cheap fares is one thing, delays and cancellations is another.

Looks like the wheels have well and truly fallen off the AU/NZ operations. 3K has been at least 84% on time every month for the past 12 months, with one exception.

 

[Melburnian1]

JQ202 from AKL to SYD - an apt reminder from Awesom Andy above re the 'Aus/NZ operation' - on Saturday 5 March departed an hour and 59 minutes late at 0919. Arrival should be at 1030, an hour and a half late. The returning JQ203 is forecast to depart SYD at 1200, 15 minutes behind time.

JQ219, the 1020 MEL to ZQN took off at 1148, about an hour late. In turn, JQ220 back to MEL will arrive at about 1820, two and a half hours late. In turn, JQ213 will be more than two hours late departing from MEL on its journey to AKL at about 1900 hours - it is timetabled to depart at 1630 which is a tight turnaround of just 40 minutes.

 

[whiteshark]

I am sick of advance booking with Jetstar. BKK to MEL only to find as i get closer to the date they send me a notice advising a schedule change to BKK to SIN to MEL, that's so annoying, Jetstar please stop doing that.