KrisFlyer Spontaneous Escapes

Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

andyhui01 said:
Does anyone know why the Promo is greyed out and I can't select it?

When they are not available, they do show Not Available specifically

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I believe it's due to selected flights are eligible for the promos, and some other flights (for the same journeys) are not part of the spontaneous promo, hence some are 'not available' but some are greyed out due to no availability anymore.
 

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