Life Silver Recognition? Nope accused of made up crime and threatened with arrest..

[rikkitikkitavi]

I wasn’t suggesting they told you off for failing to intently observe the demo. I was suggesting that if you had not been using your phone during the demo then none of this would have happened. I don’t know how I could make that clearer short of busting out the crayons and clapping out the syllables.

The fact is they did politely ask you (and all pax) to pay attention which you would know from your “internalisation of their procedures.” It’s something along the lines of “even if you have flown with us before, we ask that you please pay attention...”

I am not trolling - I would just like to have fellow passengers being compos mentis in the event of an incident and I think a refresher on the safety dem at the start of the flight is part of that. It’s just my opinion as someone who takes responsibility for their own actions. In other words, give me a choice of being In an incident where all pax paid attention vs all pax did not and it’d be the former.

Congrats on the LTS and, again, I share your view re the overreaction of the crew.

Thanks for the well wishes.

Regarding emergencies. I am a very frequent flyer, I note the exit locations first aid kits fire extinguishers, positively locate my life jacket where feasible, determine the type of emegency exit door being used door (pull-in/twist/throwout or otherwise), I have advanced scuba certifications (so real good at not drowning in confined spaces), I have travelled in lots of different (with lots of different seat belt configurations ) aircraft including using dubious light aircraft in central Africa which crash depressingly regularly, I have even been to the QF training centre in Sydney years ago and slid down the raft slide from the old fuselage, I have been in one landing emergency which required fire and rescue to get us out, also I am trained in crisis management and underground mines rescue/fire fighting , and have had military first aid training (many years ago), I like to think I'd be a superior "crash mate".

Watching their inane video again with bogans hugging and waving, a woman getting into a yellow cab, peolle eating Yum Cha or whatever, while the crew go through the motions in a depressed zombie-like fugue will in no way increase my preparedness. Especislly given most pax will panic, pass out while fussing over their children's oxygen or hyperventilating , not understand that the bag doesn't have to inflated to breathe, try sieze their useless material possesions from the locker, fight with each other to get to an exit, inflate life jackets inside the plane and make everything more difficult, probably damage the life rafts upon exiting somehow, consume all the survival rations like pigs on the first day or to and then be really annoying until we all die or are rescued. God help you if it's a JQ emergency...

 

[RooFlyer]

I can't claim to have flown more often than pilots and I don't know the script verbatim. My take is that if the cabin crew ask that we pay attention to the safety demonstration then to do so would be to follow their instructions. To not do what they ask of you is to not follow their instructions.

In other words, had you done what the crew had asked - paid attention to the safety briefing - you wouldn't have been told off.

I firmly believe in always watching and listening to the safety demo and it annoys me when people around me don't ( a pilot on this forum has said that they always do when paxing). I don't want them in my way when I need to get out in an emergency!

However I don't see as that being a relevant issue here. Loud talkers appear to be always 'tolerated' with no apparent repercussions ( unfortunately). Simple inattention is the reaction of 80% of pax, again, unfortunately.

 

[ozjuice]

I would pretty much say that every flight review video i have ever seen shows the reviewer taking some video of the safety demo. So that's illegal?

 

[Deleted member]

I can't claim to have flown more often than pilots and I don't know the script verbatim. My take is that if the cabin crew ask that we pay attention to the safety demonstration then to do so would be to follow their instructions. To not do what they ask of you is to not follow their instructions.

In other words, had you done what the crew had asked - paid attention to the safety briefing - you wouldn't have been told off.

So two wrongs make a right?

 

[Deleted member]

I know it wasn’t your fault that someone was occupying your seat in the first instance, but I’ve witnessed at least on three occasions where cabin crew have come close to/lost their patients while waiting for the final passenger to take their allocated seat.

Perhaps in your case, the cabin crew were already salty about this - and seeing you using your phone during the demo led to the assumption of being filmed after already assuming you were irritated over being told to take your seat in the first place.

To me it just sounds like a bad day for the cabin crew member, and I don’t think that is acceptable, especially when it creates an unnecessary scene.

How many patients were lost?

 

[Deleted member]

I watch the video, I even listen when I’m very tired and have my eyes in the “rest” position .
However it has Ben my observation over the years (and I’m close to LTG and 30 years QFF membership) that a significant number of pax ignore the safety video / demonstration, and a good number of them are using iPads , phones etc.
I am yet to see or hear anyone admonished for doing so.

 

[ALH]

Thanks for the well wishes.

Regarding emergencies. I am a very frequent flyer, I note the exit locations first aid kits fire extinguishers, positively locate my life jacket where feasible, determine the type of emegency exit door being used door (pull-in/twist/throwout or otherwise), I have advanced scuba certifications (so real good at not drowning in confined spaces), I have travelled in lots of different (with lots of different seat belt configurations ) aircraft including using dubious light aircraft in central Africa which crash depressingly regularly, I have even been to the QF training centre in Sydney years ago and slid down the raft slide from the old fuselage, I have been in one landing emergency which required fire and rescue to get us out, also I am trained in crisis management and underground mines rescue/fire fighting , and have had military first aid training (many years ago), I like to think I'd be a superior "crash mate".....

I’d rather have had you on my first big overseas trip on my own. Flying out of Karachi one night, where every single passenger that I could see was talking on their mobile phones during safety demo and right throughout takeoff until cell service finally lost. No checks by flight attendants that oversized luggage was stowed safely under seats etc.

 

[rikkitikkitavi]

I firmly believe in always watching and listening to the safety demo and it annoys me when people around me don't ( a pilot on this forum has said that they always do when paxing). I don't want them in my way when I need to get out in an emergency!

However I don't see as that being a relevant issue here. Loud talkers appear to be always 'tolerated' with no apparent repercussions ( unfortunately). Simple inattention is the reaction of 80% of pax, again, unfortunately.

Even though it would be very expensive and annoying it would almost be better if people were forced to go to do a one day active session at a training center to really understand the importance of emergency procedures , watching a video once a year on the trip to see Aunty Marge isn't going to do much good even when people do pay attention.

So saying I don't make any noise or do anything to distract others during the presentation on the off chance someone is trying to pay attention.

 

[rikkitikkitavi]

I’d rather have had you on my first big overseas trip on my own. Flying out of Karachi one night, where every single passenger that I could see was talking on their mobile phones during safety demo and right throughout takeoff until cell service finally lost. No checks by flight attendants that oversized luggage was stowed safely under seats etc.

Hahaha with QF?

Haha on flights between Mwanza and Dar Es Salaam people would literally take sealed buckets of live fish with them... they'd also put tiny little notes on the broken seats, they needed this because they would still assign you to broken seat, and if you boarded from the rear you often would see the sign and then sit on seat and then the back (which was broken) would fly back and whack the knees of the oursom behind you. Boarding/debarking was generally an excercise in 3D Tetris, not too unusual to see someone climb over seats to get around the crowd to their bag which couldn't be stowed near their seat.

 

[travellerqff]

How many patients were lost?

 

[Nisho]

I’d rather have had you on my first big overseas trip on my own. Flying out of Karachi one night, where every single passenger that I could see was talking on their mobile phones during safety demo and right throughout takeoff until cell service finally lost. No checks by flight attendants that oversized luggage was stowed safely under seats etc.

I've just had a similiar experience on UL (Sri Lankan). No one in the cabin crew team seems to be bothered at all with the 'standard' safety procedures we experience in Oz. The only reason they asked for my carry on bags to be stowed for takeoff was because i was in an exit row right under their noses!

 

[RichardMEL]

My understanding is that an aircraft interior is still considered a public space, and thus, in Australia at least, it is not illegal to take video or pictures (having said that, there are situations and places where this is not the best option, such as swimming pools, public beaches and so on). There are all kinds of arguments about taking pictures of people without their permission, which comes into some conflict with the "public place" notion....

... all that of course is noise really and not really relevant IMHO.

Taking the OP's story at face value it seems like the crew member had a bee in their bonet, and perhaps honestly believes that a passenger should not be recording in the cabin. Even if that is so, to actually not approach and ask if the OP was recording at the time and ask them not to, or anything, but accuse them post the alleged event is wrong. Let's say it's against a QF policy against filming, one should be given the benefit of the doubt and at least approached first rather than accuse (I do realise, of course, that during a demo the crew is engaged doing that so you can't really fall out of line and call someone out if you THINK they are doing this).

The problem is that while there may be no law against tht, there is the provision of following crewmember instructions and then it turns into a case of "he said/she said"(not assuming any gender here, just the well known phrase ) and the crew member will almost always get the benefit of the doubt on the provision of a passenger potentially not following instructions possibly leading to be disruptive. That is all very subjective.

Frankly it sounds like that crew member had an issue. Made an incorrect assumption and approached things in very much the wrong way - basically shooting first and not even asking questions later. Not very cool and certainly not good customer service.

I'm reminded of several documented cases of bloggers in the US being booted off flights for taking pictures of cabins and yes, US majors do have published policies now on such things.

I do think being LTS is irrelevant to the story though except to underline one flies a lot... I would definitely agree that a complaint should be lodged, but it probably wouldn't get too far as they will cover their own more likely than not. Very difsppointing to read about.

 

[Pushka]

It is rather alarming that such actions by the OP resulted in a comment they were bringing in the Police. Heaven help us! Who hasn’t done a last minute text or email before final flight mode. Or prepared one to be sent as soon as the plane has landed.

Should the OP have paid attention (or look like they are) - yes. Should it have provoked such a reaction from crew - of course not.

But a complaint won’t go anywhere either.

(LTS isn’t really all that exciting. Even I’m almost there.)

 

[RichardMEL]

side comment.. it's rare I see people (in J) paying attention. I do it to be polite but people watching tablets, reading papers etc is pretty common in the cabin. I find it disrespectful no matter how often we fly and think we know it all. Specially to the crew member demonstrating.

 

[Steady]

I know it wasn’t your fault that someone was occupying your seat in the first instance, but I’ve witnessed at least on three occasions where cabin crew have come close to/lost their patients while waiting for the final passenger to take their allocated seat. QUOTE]

How many patients were lost?

However it has Ben my observation over the years

Its Ben a long time since a patient was lost

 

[Denali]

I dislike video safety demos, unless its Air NZ but one weekend and 5 Betty White videos in 48hrs was too much. VA had a screaming racing car safety video that I hated intensely.

If its an actual demo, I try to give the FAs my attention, even if Im just staring in their general direction.

What OP got was out out of line - especially when others were voicing he wasnt filming. I generally try to be a let it go person if its customer service related (sometimes we just have bad days) but the FA was out of line and threatening for no reason.

 

[RichardMEL]

oh yeah that Betty White one was a bit much... like the QF "Hello Skipper" cricket ads of about 3-4 years ago (cringeworthy).. but that's not really the point

 

[juddles]

.....I have advanced scuba certifications .....

Please, PLEASE tell me that you started your complaint to Qantas with "I fly more than pilots and I have advanced scuba certifications" :O

 

[rikkitikkitavi]

Please, PLEASE tell me that you started your complaint to Qantas with "I fly more than pilots and I have advanced scuba certifications" :O

Haha you have to assert your credibility early!!

 

[get me outta here]

It is alarming that threats of calling in the police are now quite common in our part of the world as it is practised in the USA.

Anyhow, I always pay attention to the safety demo, or at least give a good impression of doing so. If it were me up there and few people were paying attention whilst I was talking to them about how to save their lives I’d feel peeved. I’m aware that in a panic, it is easy to forget what you think you know.