Losing QFF points and calling in the media

[love_the_life]

Well I’m hypothyroid but not a cat. Surely that deserves something?

Nope, maybe if you were cat, however?

 

[RichardMEL]

It is a good read Richard and the hyperthyroid cat made me crack up with LOL

Thank you.

Sadly my cat's medical situation is true (and quite newly dignosed) but I digress

 

[love_the_life]

Thank you.

Sadly my cat's medical situation is true (and quite newly dignosed) but I digress

To digress further, our old cat when she was alive had a similar condition.

 

[RichardMEL]

Thanks I havnt had an 18 month stretch tank goodness
Just wondering. Appreciate the info

And this says why we're the wrong audience for this kind of stuff because we're all active in our programs and are used to them to (usually! ) know such things.

The average punter not so much and OK I can understand but I still firmly believe one's inattenton to details like this don't imply that you are owed as seems to be the case for many of the complainants

 

[Pushka]

And this says why we're the wrong audience for this kind of stuff because we're all active in our programs and are used to them to (usually! ) know such things.

The average punter not so much and OK I can understand but I still firmly believe one's inattenton to details like this don't imply that you are owed as seems to be the case for many of the complainants

I think 18 months of complete inactivity is more than enough.

 

[Hvr]

Points will not expire provided you earn or use points (excluding Family Transfers and any transfer of points from Qantas Business Rewards) at least once every 18 months.

This is the actual quote from the points activity page bordered and highlighted in beige.

My most recent points activity was last week.

 

[rock86]

@RichardMEL While I most certainly agree with your prior post mostly regarding entitlement, I don't believe (and yes this is said as a Gen Y) that it's mostly young people.

Social media and sh!tty journalism has given everyone a platform to whinge and moan about anything that doesn't go there way, and all generations use these platforms for it.

Prefect example about coughpy journalism (IMO) has been visible the past couple of days where now every budget explanation is framed as 'winners and losers'.

 

[marki]

Of course it does.

WHY?

 

[JohnK]

Does it have to end?

No it shouldn't end.

Loyalty points shouldn't expire and I'll fight until I'm black and blue in the face to get them back. And I've succeeded each time.

 

[Sdtravel]

View attachment 125468
Dare I suggest this member leaves their savings account inactive for 3 years and sees what happens?

I'm not sure that is a good example. Technically while the money is taken by the government the owner is able to apply for it back. They may even get some basic interest on the funds. Not saying it's an easy process but technically you can get the money. With QF it's just gone.

 

[rock86]

No it shouldn't end.

Loyalty points shouldn't expire and I'll fight until I'm black and blue in the face to get them back. And I've succeeded each time.

So a company should assume a never ending liability? I'm glad you're not the CFO of any company with a loyalty scheme.

 

[mannej]

I'm not sure that is a good example. Technically while the money is taken by the government the owner is able to apply for it back. They may even get some basic interest on the funds. Not saying it's an easy process but technically you can get the money. With QF it's just gone.

The bolded part is not entirely correct, as QF are offering reinstatement challenges so I see no issues with my post

 

[JohnK]

So a company should assume a never ending liability? I'm glad you're not the CFO of any company with a loyalty scheme.

Yes they should. I don't see the issue. Qantas or any other company that receives payment for points should be liable forever and a day. They need to factor this into their model.

A good start would be to stop dumping cheap points on the market and devaluing the rest of the points.

 

[cwphoto]

WHY?

Because infinity is hard to quantify..

 

[cwphoto]

No it shouldn't end.

Loyalty points shouldn't expire and I'll fight until I'm black and blue in the face to get them back. And I've succeeded each time.

Points should expire, if they didn't their value would be massively diluted - which isn't a good outcome..

 

[JohnK]

Points should expire, if they didn't their value would be massively diluted - which isn't a good outcome..

Points would still be valuable if they stopped flooding the market with cheap points for credit card signon bonuses.

 

[Pushka]

Points would still be valuable if they stopped flooding the market with cheap points for credit card signon bonuses.

Most people don’t churn like we do. And if they do they buy toasters.

 

[serfty]

If you log into Qantas account does it tell you points are due to expire ?

No!

It does remind you about the 18 months without activity so just check your records.

Yes!

My most recent points activity was last week.

However, try finding online your last activity month if it was more than 13 months ago.

 

[mrsterryn]

Thanks @serfty good reason to keep flying lol

 

[RichardMEL]

@RichardMEL While I most certainly agree with your prior post mostly regarding entitlement, I don't believe (and yes this is said as a Gen Y) that it's mostly young people.

Social media and sh!tty journalism has given everyone a platform to whinge and moan about anything that doesn't go there way, and all generations use these platforms for it.

Good point. like me whining here about entitlement. Touche!