To the ordinary person they may be called 'vultures' or 'ambulance chasers', that's fine we can all have different viewpoints, however if I/you was a close relative of the victim I/you would pursue my legal remedies, even on an interim basis, to 'help' me during these difficult times. I will not sit down, wait and accept what MH is telling or offering me. They can offer to fly me from China to Malaysia, Australia, or wherever and pay for my hotel costs whilst the investigation is underway, but now that I am grieving, waiting for answers, what about the mortgage that needs to be paid, the living expenses of the family, education, health costs that needs be taken care of. What happens if the victim’s partner was the sole breadwinner and all they were only offering a free flight and a hotel stay. Now getting legal advice is a positive step to ensure you are receiving your just entitlement even though the issue is nowhere near resolved.
As we are nowhere near seeing a final report to what actually happened, in any civil claim which this one is, the burden of proof is 'the balance of probabilities'. We all understand the notion that its “innocent until proven guilty”, but that notion only applies to criminal matters. For this civil claim to be successful the plaintiffs need to prove is that ‘someone’ on the balance of probabilities, that is anything over 50% chance (even 50.000001% chance), caused it. Courts can make interim judgments, so they do not need conclusive evidence right now at whom the wrongdoer is. All they need to be is satisfied that there was a greater probability that the defendants (eg Boeing) caused it than not. Down the track, a final judgment can then be made and any prior judgments especially damages be taken into account.
Everyone again has a different view on what lawyers should approach the victims, do they wait a week, a month, six months? If I was a grieving victim, I'd want 'someone to be responsible' right now. I would be all emotional, angry, upset and speaking to a lawyer immediately to help me make 'someone pay', not pay in the financial sense, but I'd want someone to be found at fault. There will be other victims who'd never want to speak to a lawyer, so there are many possible victims out there and we can't just assume nobody wants/needs to speak to an 'ambulance chasing' lawyer.