rock86
Established Member
- Joined
- Jul 18, 2017
- Posts
- 1,179
Yes, but with Macquarie. You will find my experiences detailed in this thread:
Macquarie Platinum Card with Qantas Points (40,000 QFF bonus points)
No. They are concerned about potential fraud rather than customer inconvenience.
Although Macquaire in my case did send me an email well after the event.
Yes. You don't qualify for the points unless you've made the spend. If the transaction never went through then you never made the spend.
It's common practice.
I think you can ask for a refund, but don't expect the points as well.
Have to agree with the good Dr on this, NAB have done the right thing if they expect fraudulent activity.
From their perspective if they do not block the card and another $10K goes through then they are required to pony up that money unless they can recoup it, then on the other hand someone may also have your details so it's the right thing to do on your behalf also.
No point in asking for a refund when all they have done is very common business practise.