NAB QFF Signature Card, 100K Bonus Points, $395 fee, $3000 spend (update Nov-17)

[yld200]

Guessing your annual fee was charged in the first statement cycle?

Yes annual fee was charged before the bonus points posted.

 

[SOPOOR]

just a warning to others that for me I recieved a letter today saying my account is due in on the 12 th of March
so 1 week,
my other cards are about 3 weeks befure the due date

so dont get caught paying interest people!

 

[AviationNZ]

FYI, this offer has been extended to 17 June 2018, but minimum spend is now back up to $4000 in the first 60 days.

 

[Kangol]

There is a new 12 month exclusion clause, see underlined text.
It's not explicitly clear when the 12 month clause came into effect, appears it may be 26 Feb 2018.

* NAB Qantas Rewards Bonus Points Special Offer

Offer commenced 26th February 2018. To be eligible for the 100,000 bonus points offer, you must apply for a new NAB Qantas Rewards Signature Card by 17 June 2018, be approved and spend $4,000 on everyday purchases within 60 days of opening your account. To be eligible for the 60,000 bonus points offer, you must apply for a new NAB Qantas Rewards Premium Card, before the offer is withdrawn, be approved, and spend $2,500 on everyday purchases within 60 days of opening your account. NAB may vary or end this offer. To be eligible for the 30,000 bonus points offer, you must apply for a new NAB Qantas Rewards Card, before the offer is withdrawn, be approved, and spend $1,500 on everyday purchases within 60 days of opening your account. NAB may vary or end this offer. Depending on your credit limit, you may need to make multiple repayments within the first 60 days to spend the required amount. Everyday purchases exclude transactions NAB decides are wholly or partly for gambling or gaming purchases. This bonus points offer is not available to existing customers who have received or are entitled to receive NAB Qantas Rewards Bonus Points for a new personal NAB Qantas Rewards credit card in the twelve months prior to the opening of a NAB Qantas Rewards Signature Card, NAB Qantas Rewards Premium Card or NAB Qantas Rewards Card. Offer is not available when closing/transferring from another NAB credit card account or in conjunction with any other NAB offer. Points will be credited to your points balance within 3 months of meeting the spend criteria.

 

[cjd600]

There is a new 12 month exclusion clause, see underlined text.
It's not explicitly clear when the 12 month clause came into effect, appears it may be 26 Feb 2018.

Oh well, about time I guess...

 

[Kangol]

Oh well, about time I guess...

Yes, a statement like that can be considered a deterrent of sorts ...

 

[rock86]

Oh well, about time I guess...

Agreed, it's really a surprise they haven't implemented an exclusion period earlier.

 

[Skyhawk]

So who's left without one? I can only think of Mac.

 

[get me outta here]

My last NAB card was cancelled in July 17. Phoned to enquire using my old NAB ID and ph p/w. They said no problems getting a new one now. It will be my 4th or 5th.

 

[Skyhawk]

My last NAB card was cancelled in July 17. Phoned to enquire using my old NAB ID and ph p/w. They said no problems getting a new one now. It will be my 4th or 5th.

Did you specifically ask if you would receive the bonus points?

 

[get me outta here]

Oh yes, frequently during the conversation.

Did you specifically ask if you would receive the bonus points?

 

[Jacques Vert]

Oh yes, frequently during the conversation.

Did you get it in writing?

 

[get me outta here]

You mean like the screen shot? Not sure how else to get it in writing though. I usually just call them periodically to double check, esp if I have a hotline past the regular phone.

Did you get it in writing?

 

[Jacques Vert]

You mean like the screen shot? Not sure how else to get it in writing though. I usually just call them periodically to double check, esp if I have a hotline past the regular phone.

Talking generally rather than about NAB specifically, there are a couple of options:

1. You can ask them to send you an email confirming the advice they have just given you; I admit such requests have mixed success;
2. Use online chat (where available) and copy and paste the conversation before it disappears (some online chat services have the option of receiving a transcript);
3. Send an email requesting the information.

My previous comment was just saying that if the promise doesn't hold you really have no where to go unless you have something in writing.

JV

 

[Skyhawk]

Good advice, JV, although if outgoing correspondence is checked by a third party prior to issue, the advice could then be corrected.

Phone conversations are often recorded. I sometimes make a note of who I spoke to, the date and approximate time, although I've never had to refer a business back to it. I would be interested to know how long voice recordings are retained for.

 

[Jacques Vert]

Phone conversations are often recorded.

True, but the company has the record of the conversation, not you. IME they will only refer to that record when they want to defend their position, rather than yours.

 

[get me outta here]

Yep, I always keep records of ph call or chats. Have discovered not to think that recordings will help. BWW denied that they even had a ‘Ben’ who told me a thing that subsequently 3 others denied. A supervisor finally said yes that person was here once, but he was still wrong, so we compromised on a 50-50 outcome.

 

[Dr Ralph]

Cancelled my card this week after finding out NAB have introduced the 12 month exclusion period. See you again in 12 months time NAB. Held this card for around 7 weeks in total.

 

[get me outta here]

I was told that it was OK. If they have misled me I will not activate it. They may baulk at my many NAB cards in the past 18 months, and 2 others since December. They've done the credit chk and await the outcome.

 

[rock86]

Cancelled my card this week after finding out NAB have introduced the 12 month exclusion period. See you again in 12 months time NAB. Held this card for around 7 weeks in total.

Same here, but only held it for 3 weeks - thanks for the free 100K points NAB!!