New Flybuys redemption partner - Etihad Guest

[JessicaTam]

I could be wrong, but I believe you have to manually transfer them from Fly-buys periodically, I think perhaps when there is a certain minimum number accrued..

Flybuys need to be manually transferred/converted, but tier miles should automatically sweep across.

 

[andye]

Called Flybuys: apparently there is a recognised delay with (some) April Tier Miles-they are chasing up

 

[koco]

Called Flybuys: apparently there is a recognised delay with (some) April Tier Miles-they are chasing up

Looks like the tier miles delay still hasn't been rectified, let's hope that the April and May tier miles are updated soon. I am expecting a status upgrade once they come in and would like to make the most of it when I fly with VA later this month

 

[flybuys]

Looks like the tier miles delay still hasn't been rectified, let's hope that the April and May tier miles are updated soon. I am expecting a status upgrade once they come in and would like to make the most of it when I fly with VA later this month

We're sorry for the issue with April Tier Miles for some members. We expect affected members to be credited these in the next week; we regret the long wait. May Tier Miles will be credited within the first 2 weeks of this month in line with our published standard.

 

[koco]

We're sorry for the issue with April Tier Miles for some members. We expect affected members to be credited these in the next week; we regret the long wait. May Tier Miles will be credited within the first 2 weeks of this month in line with our published standard.

Excellent news flybuys.

 

[manlai]

Thanks Flybuys,

My tier miles have not appeared either.

Cheers

 

[koco]

Thanks Flybuys,

My tier miles have not appeared either.

Cheers

The April tier miles have now been updated (on my account at least).

 

[andye]

The April tier miles have now been updated (on my account at least).

Mrs andye's too

 

[get me outta here]

Having trouble on the iPad on the Etihad site. I'm just trying to see if there are still 6,900 Y one way rewards, or have they been enhanced?

 

[andye]

Having trouble on the iPad on the Etihad site. I'm just trying to see if there are still 6,900 Y one way rewards, or have they been enhanced?

Yes using EY miles on VA.
Go to partner airlines on far bottom part of website

 

[drross]

Anyone had May FB elite points post?

 

[koco]

Anyone had May FB elite points post?

No, not yet.

 

[get me outta here]

Are there still flybuys transferred to EY 6,900 flights though? I don't have any EY miles, just possibly moving FB to EY.

Yes using EY miles on VA.
Go to partner airlines on far bottom part of website

 

[Pleb Status]

It has been seven full business days since I submitted my FB to EY transfer requests and still no sign of any points in my EY account. FB were quoting two business days when I submitted my request and they quote five business days generally.

When should I start to get worried about the points transfer falling through the cracks of the system?

 

[flybuys]

It has been seven full business days since I submitted my FB to EY transfer requests and still no sign of any points in my EY account. FB were quoting two business days when I submitted my request and they quote five business days generally.

When should I start to get worried about the points transfer falling through the cracks of the system?

Thanks for letting us know; we're sorry for the delay. We expect transfer requests to be completed within 5 business days, but are aware of some recent instances where this hasn't happened. Please leave us your details in a private message and we'll follow up. Sorry for the confusion in the confirmation email which stated 2 business days.

 

[drross]

Thanks for letting us know; we're sorry for the delay. We expect transfer requests to be completed within 5 business days, but are aware of some recent instances where this hasn't happened. Please leave us your details in a private message and we'll follow up. Sorry for the confusion in the confirmation email which stated 2 business days.

Hi flybuys. when will the May elite points be posted???

 

[blueythecat]

It has been seven full business days since I submitted my FB to EY transfer requests and still no sign of any points in my EY account. FB were quoting two business days when I submitted my request and they quote five business days generally.

When should I start to get worried about the points transfer falling through the cracks of the system?

That's unlucky, mine have always posted in a couple of days. Or perhaps I have just been lucky.

 

[flybuys]

Hi flybuys. when will the May elite points be posted???

We're clarifying with Etihad regarding the posting of May Tier Miles; we appreciate this is well overdue for some members and apologise for this extended delay.

 

[drross]

We're clarifying with Etihad regarding the posting of May Tier Miles; we appreciate this is well overdue for some members and apologise for this extended delay.

thanks. any idea of a time frame for them to post??

 

[flybuys]

thanks. any idea of a time frame for them to post??

We hope to give a clear indication over the next day or two - again apologies for this delay.