blacknwhite
Intern
- Joined
- Sep 3, 2015
- Posts
- 56
re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread
Hi Guys,need your thoughts on a situation that has come up.We booked 2x J 280,000 OW RTW that has been ticketed 2 weeks ago and the first stop was
MEL/HKG/DOH/LHR with cx to DOH and then ba to LHR.
Got an email last nite advising that the HKG to DOH was now with QR but the problem was that this flight arrived half hour after BA left.So I rang Qantas and they came back saying could fix it but it meant a very long transit in HKG-something we definitely dont want.I told them they could change the flights as long no long transit times.
She said she would get the team to look at it and ring me back tonite.
Well Qantas sent me a new e-ticket today with now MELB/HKG/DEL with cx and a 4 and a half hour transit in DEL.Not happy as I was promised a call back and definitely dont want the stop in DEL. DEl to LHR with BA.
I am angry that they didnt call me with options,especially since a J class ticket that was confirmed.What options do I have?
Hi Guys,need your thoughts on a situation that has come up.We booked 2x J 280,000 OW RTW that has been ticketed 2 weeks ago and the first stop was
MEL/HKG/DOH/LHR with cx to DOH and then ba to LHR.
Got an email last nite advising that the HKG to DOH was now with QR but the problem was that this flight arrived half hour after BA left.So I rang Qantas and they came back saying could fix it but it meant a very long transit in HKG-something we definitely dont want.I told them they could change the flights as long no long transit times.
She said she would get the team to look at it and ring me back tonite.
Well Qantas sent me a new e-ticket today with now MELB/HKG/DEL with cx and a 4 and a half hour transit in DEL.Not happy as I was promised a call back and definitely dont want the stop in DEL. DEl to LHR with BA.
I am angry that they didnt call me with options,especially since a J class ticket that was confirmed.What options do I have?