MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 28,987
Thanks for the feedback, Matt.
As it turns out the Tokyo part of the trip is just a layover, but l broke it up due to different carriers. I should have written it like this:
Melbourne-Tokyo-Helnsinki-Rome (Qantas & Finnair)
If a cancellation by a carrier occurs, do they, (or Qantas) try and reschedule you to another flight? Or does the onus lay on me to choose a different route (and possibly carrier) to keep the trip on the rails?
The carrier cancelling a flight will usually put you onto another one of their services... but that service may or may not connect with other flights in your itinerary. For example Qantas cancelled their flight to San Francisco and sent me to LAX instead. But the connecting flights were all out of SFO. Changing the flights out of SFO was the problem and were no longer available in the class originally booked. The passenger is free to find better connections, but they will usually be dependent on award availability.