Priority boarding on QF domestic - what is the story?

[Danger]

In Melbourne on Saturday the announcement for an afternoon flight to Sydney including oneworld Sapphire. I queried the QF staff member who made the announcement and he confirmed, yes, Sapphires have priority boarding.

 

[mickeyc747]

If you look at the inflight magazine it includes them as well and not just for long haul

 

[ComeFlyWithMe]

I note the big red posters appearing and I await "It's about priority boarding for our premium customers that we make so cryptic they have no idea how and where to use it!"

 

[ComeFlyWithMe]

In Melbourne on Saturday the announcement for an afternoon flight to Sydney including oneworld Sapphire. I queried the QF staff member who made the announcement and he confirmed, yes, Sapphires have priority boarding.

WP 'enhanced' again...

 

[SeatBackForward]

I note the big red posters appearing and I await "It's about priority boarding for our premium customers that we make so cryptic they have no idea how and where to use it!"

"Its about all our customers being priority customers".

 

[Danger]

If you look at the inflight magazine it includes them as well and not just for long haul

Actually, yes, I had noticed that.

It beggars belief how much difficulty Qantas has with priority boarding.

 

[tm.smile]

Actually, yes, I had noticed that.

It beggars belief how much difficulty Qantas has with priority boarding.

I believe it refers to oneworld sapphires, but excludes Qantas golds. It is an oneworld benefit for priority boarding, just not extended to QF golds when flying QF

 

[blackcat20]

I believe it refers to oneworld sapphires, but excludes Qantas golds. It is an oneworld benefit for priority boarding, just not extended to QF golds when flying QF

So they reward people who fly other airlines but not their own?

 

[tm.smile]

So they reward people who fly other airlines but not their own?

I believe its more of a matter that should they offer PB to QF golds, then the actual intention of PB wouldn't be realised as at peak times on specific routes the number of those entitled to PB would possibly outnumber those in GB. Oneworld sapphires would not make up a significant number of their passengers on any given flight

 

[TheInsider]

Before people start cracking the ****s again, no*where in the announcement booklet states that OWS are entitle to PB domestically. Basically just another agent who can't be bothered reading what they are meant to be reading and making up things on the spot.

 

[wingspan]

So they reward people who fly other airlines but not their own?

Even if it is true it's not that unusual. Think about all the AA elites who can't access lounges domestically even though their OW counterparts can.

 

[Ansett]

Before people start cracking the ****s again, no*where in the announcement booklet states that OWS are entitle to PB domestically. Basically just another agent who can't be bothered reading what they are meant to be reading and making up things on the spot.

Hi Insider

She is actually correct according to OW Website

My airline: Please select airberlin American Airlines British Airways Cathay Pacific Finnair Iberia Japan Airlines LAN Malaysia Airlines Qantas Qatar Airways Royal Jordanian S7 Airlines My membership level: Please selectExecutive Club GoldExecutive Club SilverExecutive Club BronzeExecutive Club Blue Go
[h=2]British Airways: Executive Club Silver®[/h][h=3]oneworld tier status: sapphire[/h]

As a member of British Airways' frequent flyer programme, you earn Tier Points every time you travel on an eligible oneworld® flight.
You are entitled to the following oneworld benefits:

• Priority Business Class check-in
• Preferred boarding
• Preferred seating (where offered)
• Priority standby and waitlisting
• Access to Business Class and frequent flyer lounges (with one guest), regardless of the class of service flown that day

Each oneworld member airline reserves the right to change its frequent flyer programme rules, regulations, travel awards and special offers, and to end its frequent flyer programme in accordance with its relevant frequent flyer programme rules.

 

[TheInsider]

Hi there,
She isn't correct, as no where in the announcement booklet it states OWS. It actually states, "we'd like to invite business, platinum and one world emerald members to board, using the dedicated premium boarding lane of the left/right hand side"
All internal training states the same, and the sign only displays the OWE logo

 

[mickeyc747]

Epic fail QF 469 gate 3 Sydney now. F/A was not interested when I asked. Second fail in 4 flights and both ex SYD

 

[mannej]

Each oneworld member airline reserves the right to change its frequent flyer programme rules, regulations, travel awards and special offers, and to end its frequent flyer programme in accordance with its relevant frequent flyer programme rules.

I would suggest this is the clause coming into play here...

 

[Ansett]

I would suggest this is the clause coming into play here...

I fully agree was just pointing out that technically she was corect as PB is listed as a benifit for OW saphires. Thats all

 

[QPProletarian]

I honestly don't care what lane I board my flight in but I'll just say this, don't advertise and then call over the PA for PB to use a specific lane and then NOT enforce it as I'm not a fan of GB pax giving me death stares because QF staff won't enforce their own "privileges".

If they had boarding groups and an anytime lane, none of this would be an issue. The issue is with the crazy long GB line to begin with. If you don't ignore the rows 13 and further instruction, you won't even manage to get a small backpack in the space above row 4-6. Besides I can't recall hearing an invitation for all rows anyway, does this even happen?

I was stopped at front of GB lane couple of weeks back on a full flight for about 30pax in PB lane, about 12 were actual WP, most of the rest were NB or PS. None were sent back.

The current system just annoys everyone. I wouldn't like to cop stares from the rest of the crowd either, even if a WP.

 

[boomy]

Every time when only 1 FA is doing the boarding, PB fails and it's a mess.
I've been on dozens of Dom flights where 2 FAs did the boarding and PB was smooth as silk. Not even once PB worked well with only 1 FA.

 

[tuapekastar]

Every time when only 1 FA is doing the boarding, PB fails and it's a mess.
I've been on dozens of Dom flights where 2 FAs did the boarding and PB was smooth as silk. Not even once PB worked well with only 1 FA.

Which is rather puzzling as VA generally do it very well with only one FA.

 

[QF WP]

Worked well in QF556 SYD/BNE tonight at Gate 4 - well by the time I arrived from the QC: