Very happy with the move so far, but honestly, they have to come to grips with the above and monitor the lanes otherwise it all means nothing and you'll simply have two scrum lines with a 'blob' of milling Pax at one end feeding both.
Exactly right! Having PB and then failing to enforce it (in fact, allowing it to be flagrantly ignored) is little better than not having it at all. Given that this is in practice something new for QF domestic, I think they need to be proactive in the early stages - for quite some time in fact - in enforcing it (that is, either monitoring the line (preferable), or sending people back to the other queue when they reach the scanner (not very practical, but sure to have an impact
)) and getting pax familiar with the idea, as much as some might not like it. I would reckon most of the pax who are in the PB lane, who are not entitled to be in it, would be there out of ignorance rather than any deliberate flouting of the 'rules'.
Can anyone report on the signage? I know when I recently went through the priority screening lane at MEL some signage, while large, was at the wrong angle to be read by anyone wandering directly up to security (from straight ahead/behind, if you know what I mean), and what little other signage there was lacked prominence. This in theory (acknowledging that I don't know what restrictions the airport may impose) should be a relatively simple thing to do properly, and is the 'front line' in getting this message across, meaning if it is done properly, line monitoring becomes redundant, and you would only get the odd miscreant being rejected at the scanner.
I am pleased it is being offered as per the advertised benefit, and appreciate QF's efforts in (finally) introducing it. I just hope it does not take long to 'settle down' and be used as intended, by only the people it was intended for.
and hope no-one notices
