Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

[nic0]

Would have retained my status without support anyway (just) but thanks for the 15k points & fiddy bucks i guess. Wish i was actually able to find reward flights. Was hoping for them to open up more seats like they said they would but no luck.

 

[levelnine]

Wish i was actually able to find reward flights. Was hoping for them to open up more seats like they said they would but no luck.

You're unfortunately too late. They released a heap of new seats and they're all now gone.

 

[SYD]

No they don’t count to lifetime View attachment 289712

Strange, my rollover SCs are showing in the tally for LTP. Only about 45 more years of WP before I get there!…

 

[oz_mark]

Strange, my rollover SCs are showing in the tally for LTP. Only about 45 more years of WP before I get there!…

I think they look like they do, but it was taken into account by fiddling with the starting SC total for the year.

 

[SYD]

I think they look like they do, but it was taken into account by fiddling with the starting SC total for the year.

Ah, you’re probably correct! My records had a different total - I was scratching my head yesterday but ultimately not too fussed - it‘s LTP afterall….

 

[Princess Fiona]

Strange, my rollover SCs are showing in the tally for LTP. Only about 45 more years of WP before I get there!…

Sssh !!!
Fight Club

 

[SYD]

Sssh !!!
Fight Club

I think @oz_mark is correct. I’ll look later but it appears that for LT tally QF giveth but then taketh away. If not, I’m off to say hi to Brad…

 

[docjames]

Can we have some critique on the (accuracy or technicalitiy within) statement of “1 in 11” are award seats - really? I find that really an incredible percentage of all seats, given there’s rarely more than a few seats bookable per flight. Ok sure, points planes are 100% but i still find 1 in 11 an incredibly high percentage.

 

[Kangol]

I think @oz_mark is correct. I’ll look later but it appears that for LT tally QF giveth but then taketh away. If not, I’m off to say hi to Brad…

You mean Tyler?

 

[SYD]

Meanwhile, my $50 promo code email just arrived.

 

[sxc]

Did Platinums receive an email about the free 15,000 miles? I received an email about the status extension but nothing about miles.

 

[encryptededdy]

Meanwhile, my $50 promo code email just arrived.

Reading the T&Cs in the email, it does seem that there's no restriction that the promo code can only be redeemed by the frequent flyer who received the code.

Post automatically merged: Aug 24, 2022

Did Platinums receive an email about the free 15,000 miles? I received an email about the status extension but nothing about miles.

Are you based outside of Australia/New Zealand?

 

[SYD]

Did Platinums receive an email about the free 15,000 miles? I received an email about the status extension but nothing about miles.

There was a seperate email (I received first) with the 30K pts and a link to click to accept.

 

[nerdag]

WP, and all I have gotten is the $50 voucher. No extra points. Just a "since you've already made a booking, you will retain your status until your <end date>."

Couldn't book any of the extra seats in J as I am condemned to personal travel during east coast school holidays.

Not happy, but also little choice if mostly a domestic flyer.

 

[sxc]

Reading the T&Cs in the email, it does seem that there's no restriction that the promo code can only be redeemed by the frequent flyer who received the code.

Post automatically merged: Aug 24, 2022

Are you based outside of Australia/New Zealand?

Yeah...so no points for non Australian addresses?

 

[encryptededdy]

Yeah...so no points for non Australian addresses?

That's what others have reported

 

[mviy]

If you're not in AU/NZ you're likely more inconvenienced by the performance of other airlines, rather than QF and likely have faced minimal issues with domestic flights in Australia in recent times.

 

[TheInsider]

Can we have some critique on the (accuracy or technicalitiy within) statement of “1 in 11” are award seats - really? I find that really an incredible percentage of all seats, given there’s rarely more than a few seats bookable per flight. Ok sure, points planes are 100% but i still find 1 in 11 an incredibly high percentage.

There is domestic, international and also Y awards. Not that hard to imagine.

 

[seat11a]

So it’s been 4 days since the emails were sent out and as a Aussie based WP I still haven’t received anything from Qantas except the standard marketing emails. I’m currently travelling, so ringing isn’t an option. Any suggestions who I should write to, and see if I can get them to follow up my offer? I did get the $50 on the app, but no mention of points or status extension. My husband has received the 2 emails. Cheers

 

[downgraded]

There is domestic, international and also Y awards. Not that hard to imagine.

Still very hard to imagine.