Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

[levelnine]

Still very hard to imagine.

I'd say domestic Y awards are doing almost all of the heavy lifting in that figure.

Your typical domestic 737 route with 12 J + 162 Y seats has, it seems, about 3 J awards. That means it has to have at least 12 Y awards. If you search for 9 passengers on SYD-MEL next year, Y awards show up for that group.

 

[docjames]

There is domestic, international and also Y awards. Not that hard to imagine.

So of the thousands of seats per day, over 9% are award seats? Surely not. So a 738 has ~168-172 seats - so 15-16 FF seats per flight (averaged across all flights)? And next time i want an award to LAX, there will be ~44 seats for award booking?

Seems high.

 

[levelnine]

And next time i want an award to LAX, there will be ~44 seats for award booking?

My guess is the domestic Y awards are so numerous that they only have to give out a handful of seats on the international routes to meet that 1 in 11 figure.

 

[docjames]

Old financial reports eg. 2019 carried 55,813,000 passengers.

So that’ve over 5,000,000 carried on FF seats. A 2021 press release quotes “millions” of seats available for redemption.

Amazing It’s that many - never seem to be any when i want to redeem one!

 

[Mattg]

Can we have some critique on the (accuracy or technicalitiy within) statement of “1 in 11” are award seats - really? I find that really an incredible percentage of all seats, given there’s rarely more than a few seats bookable per flight. Ok sure, points planes are 100% but i still find 1 in 11 an incredibly high percentage.

Well, they didn't provide a breakdown of route & cabin class but I suppose it's plausible as an average across all routes, including domestic where the majority of seats are on short flights and in Y.

I'd be more interested in the % of seat kilometres flown by Qantas that are filled by passengers using reward seats.

(I assume when Qantas said "reward seats" they weren't also including customers who used Points+Pay.)

 

[SeatBackForward]

Old financial reports eg. 2019 carried 55,813,000 passengers.

So that’ve over 5,000,000 carried on FF seats. A 2021 press release quotes “millions” of seats available for redemption.

Amazing It’s that many - never seem to be any when i want to redeem one!

The key word is "Available" not "Offered"

 

[CaptJCool]

Well, they didn't provide a breakdown of route & cabin class but I suppose it's plausible as an average across all routes, including domestic where the majority of seats are on short flights and in Y.

I'd be more interested in the % of seat kilometres flown by Qantas that are filled by passengers using reward seats.

(I assume when Qantas said "reward seats" they weren't also including customers who used Points+Pay.)

Well tomorrow Thursday is the next QF corporate report.

perhoax a few more dets will appear in it, including how much of the points stockpile has exhausted....

 

[JasonK]

From Points Hacks: RECORDS BROKEN

Qantas reveals that more than 1.2 billion Qantas Points were used to book reward seats in the last 48 hours. Members have also broken the record for the most number of First, Business and Premium Economy rewards booked in a single day.

Looks like Qantas achieved their objective of reducing their points liability balance!

 

[Mattg]

Looks like Qantas achieved their objective of reducing their points liability balance!

Well, they've reduced the liability... by around 0.34%

How Many Qantas Points Are There in Circulation?

Ever wondered how many Qantas Frequent Flyer points there are in existence? The exact number of Qantas points in the total pool is a closely guarded

www.australianfrequentflyer.com.au

 

[exLXCXFF]

Well, they've reduced the liability... by around 0.34%

How Many Qantas Points Are There in Circulation?

Ever wondered how many Qantas Frequent Flyer points there are in existence? The exact number of Qantas points in the total pool is a closely guarded

www.australianfrequentflyer.com.au

“and encourages members to redeem their points on the ground for things like wine and toasters.” the toaster again!!!

 

[SYD]

“and encourages members to redeem their points on the ground for things like wine and toasters.” the toaster again!!!

Any SkyBed MkIIs left? They went for a cool mil+ each!

 

[tinkybelle]

im plat have 320 sc so far and about to get 500 on qatar.
for end feb 2023
Trying to decide if I should credit to qf or AA which has a 200% bonus . I can’t quite understand the rollover
does that mean next year 40% of 820 rolls over to help 2024 requal?

 

[Kiwi_Flyer]

OK. The ^ capture period is a full year (although I thought it was only open to Jan-June anniversaries).

Not really. July 2022 end date has passed and people have already earned the next year.

 

[JRWhite]

im plat have 320 sc so far and about to get 500 on qatar.
for end feb 2023
Trying to decide if I should credit to qf or AA which has a 200% bonus . I can’t quite understand the rollover
does that mean next year 40% of 820 rolls over to help 2024 requal?

If you have earn 500 or more status credits flying in this membership year, which it sounds like you will. You will get the maximum 500 status credit rollover, and hence will only need 700 status credits next year to retain WP

 

[Anna]

700 status credits next year to retain WP

Or 350 if there's a DSC offer, as there usually is every so often

 

[levelnine]

Or 350 if there's a DSC offer, as there usually is every so often

With PCP's 100SC rollover and other bonuses (eg 50SC for green tier), I'm hoping to be able to renew WP until 2025 with about 275SC.

 

[GrahamBRI]

So it’s been 4 days since the emails were sent out and as a Aussie based WP I still haven’t received anything from Qantas except the standard marketing emails. I’m currently travelling, so ringing isn’t an option. Any suggestions who I should write to, and see if I can get them to follow up my offer? I did get the $50 on the app, but no mention of points or status extension. My husband has received the 2 emails. Cheers

Sounds like you are heading for a second apology, just to get hold of the first apology…… very annoying!!

…….try one last check of you junk email folder…… your e-mail system may have been intelligent enough to file the offer for you

 

[Pushka]

Sounds like you are heading for a second apology, just to get hold of the first apology…… very annoying!!

…….try one last check of you junk email folder…… your e-mail system may have been intelligent enough to file the offer for you

Maybe check the QF profile too for newsletters etc.

 

[jetset]

Does anyone know where the $50 code is? It was somewhere in my app and now i've lost it.

 

[SYD]

Does anyone know where the $50 code is? It was somewhere in my app and now i've lost it.

If you didn't cut'n past or screen shot or write it down, you'll have to wait for the email.