Having flown with Finnair HEL-HKG-HEL few times in the last 5 months, I feel disappointment Qantas even considers this level of service.
Finnair focus: Save the Environment (really cost cutting), not customer satisfaction. The airfares are not competitive either.
Example in economy:
- meal choice - 1 i.e. no choice and very sub standard,
- non-alcoholic drinks: 1 "choice" of juice (orange), one fruit drink (blueberry), water and some soft drinks;
- long haul flights - blankets yes, but pillows - no.
It may not be much for many, but leaves a really bad taste.
I will not fly with them again under Finnair banner, and not even when they hide under Qantas logo.