Don’t know, the CSM managed it all. Plonked in my account by the end of the day. “compliments of customer contact”Well done, what is the process of getting the 5000 points into your account?
Don’t know, the CSM managed it all. Plonked in my account by the end of the day. “compliments of customer contact”Well done, what is the process of getting the 5000 points into your account?
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Oh wow, I must be waaaay to polite when something goes wrong and there have been plenty of cases when it was certainly more severe than just a missing starter…These service recovery points seem very arbitrary.
Earlier this year I got 2k points + bottle of wine on a QF international J flight, when the cabin crew forgot to serve me my starter. Had to raise it to the crew when they served my main, which resulted in getting my starter (as ordered) after the main. No big deal but made the typically drawn out QF meal service even longer.
I don't think I was rude or aggressive though. It was a "Sorry, I didn't seem to have gotten my starter", "No I don't mind having the main first", "Yes I'm very sure".I must be waaaay to polite
bottle of wine.
My personal experience on 30DEC DEL-MEL QF70 J 2A cabin - there was no deficiency in any of the service offered. The meal was good (that reminds me, I need to post in this thread re the meals & drinks on that flight), service was good (nothing to complain about). CSM welcomed me as WP and offered any assistance I might require etc.bottle of wine on a QF international J flight
My apologies, that was not at all what I was trying to say- I'm sure you simply stated matters of fact, did not mean to imply you were rude!I don't think I was rude or aggressive though. It was a "Sorry, I didn't seem to have gotten my starter", "No I don't mind having the main first", "Yes I'm very sure".
So many laugh reacts, no answer though?Do these points count towards Points Club??![]()
Yes, I think they will.So many laugh reacts, no answer though?
I received similar points last year (Compliments of Customer Contact) and they did count towards Points Club (as “earned on the ground”).So many laugh reacts, no answer though?
So many laugh reacts, no answer though?
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.Hello everyone - I'm flying J class LAX > MEL in 5 days. Am I able to have a look at the menu in advance? I thought that was possible but I don't see anything when I log in...
Thank you - QANTAS are starting to annoy me. I flew Singapore Airlines to get here and I was astounded by the excellent product..
I believe Menu Select was discontinued when Covid hit and never came back.
The best option is to trawl back through this thread....
BNE-MEL, 4:15PM - 7:35PM
Choices were really disappointing for what I believe should have been a dinner flight.
Agreed, yes 629 ...Thank goodness for the spice bar on arrival!
Rules most of us out then!...for the dining pleasure of QF's most exalted guests....![]()