Qantas Delays/Cancellations

VH-EBL was u/s in BNE hence QF511 cancelled to SYD. As a knock on effect QF3 then operated by VH-QPB which will then do QF4 on 19 Aug.

Only trouble with that is new a/c has 8 fewer J seats so if the flight is full up front it could end in tears for a few pax. :eek:
 
The Friday 19 August QF30 departed HKG at 2229 hours, 119 minutes behind time, with arrival in MEL on Saturday 20 at 0906, 66 late, estimated. Departure of QF29 back to the Asian city is predicted for 1055, 35 minutes late with consequent arrival forecast as 1820, 20 minutes tardy.
 
VH-EBL was u/s in BNE hence QF511 cancelled to SYD. As a knock on effect QF3 then operated by VH-QPB which will then do QF4 on 19 Aug.

Only trouble with that is new a/c has 8 fewer J seats so if the flight is full up front it could end in tears for a few pax. :eek:


VH-QPB (A330-300) operated Friday afternoons QF448 MEL-SYD service before operating the QF3 SYD-HNL service. On the QF448 services the cabin crew were telling passengers not to bother collecting headsets on the aerobridge as the IFE has failed. I'm presuming they fixed this prior to operating the QF3 service.
 
On Saturday 20 August, QF19 (1210 SYD - MNL) is delayed until 1245 with arrival optimistically expected at 1900 (30 minutes late).

Earlier, QF127, the 1005 SYD - HKG departed 29 minutes late with arrival suggested as half an hour behind time at 1750.

QF29 from MEL to HKG has been further delayed with this expected at 1330, three hours and 10 minutes (190 minutes) late) and arrival this evening at 2035 instead of 1800 hours. QF30 will therefore be quite late departing from HKG this evening.
 
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Further to my earlier post about airport rather than airline issues as a root cause of some delays. To what extent do airlines control/supply aspects of ground services?

Is difficult enough for an airline (as these threads can attest) to be able to consistently ensure on-time departures and arrivals so its important to understand from "coalface reports" that at times it is outside of the purview of the airline to be able to influence the performance of non company actors.

Examples include (and please add to this)

Weather causing diversions, increased traffic on ground or in the air, slower ground speed,
Passengers who are unruly causing offloading, sick causing diversions, slow to arrive at gate causing offloading of checked luggage
Ground service delivery failure
Curfew restrictions


Any others outside airline control?

There's a list of official IATA delay reasons (with matching codes) - about 80 of them all up. The list is here and you can have a look at those an airline will try and claim are outside its control: https://en.wikipedia.org/wiki/IATA_delay_codes
 
On Sunday 21 August, QF423, the 1000 SYD - MEL (altered to 1001 presumably by ATC) took off at 1049 (so ATC need not have bothered) with arrival of A332 VH-EBD expected 35 minutes tardy at 1210.
 
At PER QF terminal at the moment, nothing seems to be moving -or at least not much - because of fog. Which would be fine if the geniuses at Qantas would update the departure boards with an ETD, so that there weren't hundreds of people crowded into gates but not going anywhere. Don't have QP access today, so stuck on the concourse and not being told a thing. And to make things worse, my flight home isn't actually listed on the departure board because of a software glitch and the gate agent is snippy about it. Way to go Qantas. It always seems when I leave from PER there's a delay or problem with the Qantas terminal. (Last time it was the baggage conveyors being broken down).
 
At PER QF terminal at the moment, nothing seems to be moving -or at least not much - because of fog. Which would be fine if the geniuses at Qantas would update the departure boards with an ETD, so that there weren't hundreds of people crowded into gates but not going anywhere. Don't have QP access today, so stuck on the concourse and not being told a thing. And to make things worse, my flight home isn't actually listed on the departure board because of a software glitch and the gate agent is snippy about it. Way to go Qantas. It always seems when I leave from PER there's a delay or problem with the Qantas terminal. (Last time it was the baggage conveyors being broken down).

Its just so important to keep the lines of communications open with your customers, even if/when there is nothing much to say.
Unfortunately any new rescheduled time is likely to be an estimate at best and its accuracy depending on its assumptions being correct and no further unforseen issues arising. Often estimated departures are further modified in a dripfeed fashion leading to further frustration.
 
Well Google Now is telling me the fight will take off at 0935, but no plane at gate yet, and the board still says boarding at 0820. Ha

ETA: Just checked again. Now says boarding at 0915. No plane in sight. Fog well and truly gone.

ETA: plane has appears at gate, but now delayed until 10 am. Surely they had it fuelled while it was waiting?
 
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Problem being, hubby is platinum with Virgin and he is now ribbing me about flying with a decent airline etc. But thanks, I'm sure it will go soon. Just wish I'd known before I left for the airport. If they'd updated their departure times I could have had a leisurely breakfast and taken my time getting here
 
At PER QF terminal at the moment, nothing seems to be moving -or at least not much - because of fog.

Thank you suze2000 for this and subsequent updates: nothing beats an on-the-spot reporter.

One consequence was that QF576, the 0805 hours PER - SYD (B738 VH-VXG) took off at 1013 with arrival expected at 1559 instead of 1415: 104 minutes behind the schedule. Yet QF642 (A332 VH-EBS), the 0945 hours PER - SYD took off at 1011 and is virtually running parallel (though south) of QF576 and should beat the latter into SYD by three or four minutes.

On routes with any sort of a half-decent frequency, it can become a lottery when there are weather events as to which flight gets you there first. It is not always the earlier flight, but as one other poster surmised above, there is no way of knowing until the fog sufficiently clears as to which would have been the 'best' choice.

In these circumstances when there are say 10 flights ready to push back (perhaps even with the door(s) closed), is it solely ATC that determines which goes first, second and so on or does the airline liaise with someone at Airservices and say 'hey fellas, our MEL-bound A332 has 30 per cent more passengers on board than the same destination B738 so any chance of the former being prioritised for pushback and the consequent takeoff roll?'

QF762, the 0815 PER - MEL took off at 1022 and should arrive about 117 minutes late at 1542: aircraft is A332 VH-EBJ.

QF1803, the 0905 hours PBO - PER that took off at 1043 is an example of many mining-related flights that have been delayed. Often these QF, VA and other flights are very punctual but with 22 August's arrival of B717 VH-NXE expected at about 1224 (94 minutes late), today is an exception.
 
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Also on Monday 22 August, QF7 (A388 VH-OQJ), the very long sector from SYD to DFW that should depart at 1300 hours did so at 1533, and then was in the sky at 1558.

Arrival is forecast for 1445, "only" 70 minutes late so quite a significant gain on the start to stop timetable is expected. Small consolation for those who miss connecting flights, though.

QF12, the Sunday 20 August late evening LAX - SYD (A388 VH-OQD) did not take off until 2335 (65 minutes after its timetabled departure) and hence should arrive SYD on Tuesday 22 at about 0710, 40 minutes behind schedule.
 
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QF762, the 0815 PER - MEL took off at 1022 and should arrive about 117 minutes late at 1542: aircraft is A332 VH-EBJ.

This was the plane I was on. I'm kicking myself about using my only lounge pass in MEL on the way out. The guy sitting next to me pointed out the later plane would arrive before us. Also a bit bumpy coming into MEL due to the recent unsettled weather here. The upside is that when I pre-booked my parking at MEL I allowed a few extra hours in case of delays, so I won't get slugged for not getting my car out in time. (a win for the cautious and paranoid :mrgreen: )
 
Suze2000 we just use the limo driver at pick up and put down except in Los Angeles seeing there are always taxis available there to go 10 miles up the street. It means I can try the drinks in the lounge and on the plane and not have to be concerned with a blood alcohol police stop ever.
The idea of parking a car at an airport is something I love investing in as well as that successful toll road operator as they love charging what the market will pay.
 
Even though we pushed back when we did, the pushback took almost 15 mins, then we sat with the tug connected for another 10 mins or so then a long taxi to the aviation blvd end of the runway and we took off at about 00:25. Flight was uneventful other than late arrival into syd then sitting for 15 mins as there was no bay for us. After I got my bags I had a chat with the captain and even he didn't know why it took so long other than some back and forth towing to get around a tight corner. He wasn't happy and indicated he was putting in a report about the whole thing. I suspect qantas was 15% of the problem and lax was the rest. Ah well, such is travel. Qantas had everyone rebooked when we arrived.
 
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Has Melburnian1 gone on leave? Or has QF a perfect departure record?

FWIW, QF96 (with #1 son aboard) departed LAX 0040h today, 65 mins late.
 

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