Hmmm... just had the double SCs post for flights taken on Apr 30...
Apr 30 was also my review date, and Red Roo previously confirmed that the double SCs would be treated as earned on the
flight date, not on the crediting date, when a change of membership year occurs between the two. However, my activity statement now shows:
[TABLE="class: basic"]
[TR="class: underline1"]
[TD]04 MAY 12[/TD]
[TD] DOUBLE STATUS CREDITS PROMOTION 04MAY12[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: figures"] 0[/TD]
[TD="class: figures"] 60[/TD]
[/TR]
[TR="class: underline1"]
[TD] 04 MAY 12[/TD]
[TD] DOUBLE STATUS CREDITS PROMOTION 04MAY12[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: figures"] 0[/TD]
[TD="class: figures"] 60[/TD]
[/TR]
[TR="class: underline1"]
[TD] 02 MAY 12[/TD]
[TD="align: left"] QF 656 BUSINESS 30APR12 ADELAIDE/BRISBANE[/TD]
[TD="class: figures"] 1,008[/TD]
[TD="class: figures"] 504[/TD]
[TD="class: figures"] 756[/TD]
[TD="class: figures"] 2,268[/TD]
[TD="class: figures"] 60
[/TD]
[/TR]
[TR="class: underline1"]
[TD] 02 MAY 12[/TD]
[TD="align: left"] QF 667 BUSINESS 30APR12 BRISBANE/ADELAIDE[/TD]
[TD="class: figures"] 1,008[/TD]
[TD="class: figures"] 504[/TD]
[TD="class: figures"] 756[/TD]
[TD="class: figures"] 2,268[/TD]
[TD="class: figures"] 60
[/TD]
[/TR]
[/TABLE]
The flights are treated as earned on the travel date (thus the
symbol indicating that they were earned in the previous membership year, but were credited in May). However, both dates on the double SC transactions show May, so the system has treated them as being earned under the new year (as my summary page shows "Status credits earned from
01 May 2012: 120")... Has it been mentioned somewhere that this would self-correct, or should I send off a PM or give someone a call today? ... I just didn't want to contact QF again unless necessary, as they will no doubt already be experiencing higher demand to their call centres due to the promotion.