If you've completed the requirement then nothing will change until the 1st day of the new year with the 'Congratulations - Status maintained' first, and then during the day the status credits rollover kicks in. Ours are now complete.
Did you email them? If so, which address did you use? I think my green tier SCs did not rollover and want to query them about it.
Still waiting for mine from early April. Sent an email to [email protected] on Monday 25 April pointing out that it is no longer early April. Received a call from QFF on Tuesday put couldn't pick up as in meeting, immediately got an email saying they were trying to call me to "address my concern" and what time is good to call. I replied straight away saying after 4pm but no call that afternoon or for the rest of the week. Called on Saturday morning and spoke to someone who said it should have happened automatically but couldn't say why it did not and they will escalate for action.
I assume your profile has a tag that gets a result more quickly than most.
Doesn't this just sum up the current level of experience and expectation up nicely?!
Same! (Status anniversary April 30th).
I did in March.
I just did for April - 500 Platinum extension and 100 PC+ = Total 600SCs towards retain Platinum
that's great, how long ago did you call?
Thanks, I'll try a fourth time to get this resolved today.
Ah yes I see what you mean. Last year-end was difficult to reconcile due incorrect rollover of various additional SCs from service downgrades and status support impacts plus ongoing adjustments over several months.
