Qantas launches "Aquire" business frequent flyer program.

[zainman]

re: Qantas launches "Aquire" business frequent flyer program.

I'm sure this has already been discussed but I found this in the T&C's: Does this mean MASA's are not eligible? If yes I shouldn't be expecting any points at all LOL

Eligible Flight means, unless otherwise determined under clause 4.1, a regular scheduled flight operated by Qantas, Emirates or American Airlines with a Qantas ‘QF' flight number shown on the ticket that were purchased in Australia and ticketed on a Qantas ticket (ie where the ticket number for the Itinerary commences with the numerals ‘081') and excludes:

1. redemption flights for Qantas and Partner Classic Awards (as defined in the QFF Program Terms) and Any Seat Awards in the same booking classes as those used for Qantas and Partner Classic Awards;

- See more at: https://www.aquire.com.au/terms#definationAirline

 

[Pvcmenace]

re: Qantas launches "Aquire" business frequent flyer program.

Flights seem to be crediting about 5-7 days after for me and randomly - not just on Fridays All are domestic and none are codeshare.

Has anyone had any of the pre-registration or bonus points show up yet?

None for me yet, 9 from before registration, and 2 from after that have not posted.

 

[blackcat20]

re: Qantas launches "Aquire" business frequent flyer program.

I have nothing pending, so waiting for all the pre-rego flights still.

 

[Flying mermaid]

re: Qantas launches "Aquire" business frequent flyer program.

Flights seem to be crediting about 5-7 days after for me and randomly - not just on Fridays All are domestic and none are codeshare.

Has anyone had any of the pre-registration or bonus points show up yet?

No pre rego flights as yet. International flights seem to be crediting in the same time frame as domestic. Haven't had any code share either - will have at the end of August.

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

I will just have to be patient - from what I can see there is still no way to claim missing points.
I think they will credit all of the pre-rego segments and bonus points before they make that part of their site functional

 

[Flying Fox]

re: Qantas launches "Aquire" business frequent flyer program.

Today my Aquire account was credited with some of the bonus 500 Aquire points. They were not credited as Pending points but rather full Aquire points.

It should be noted that only the bonus points were credited but no points were credited from the flights themselves.

Can anyone confirm if Aquire points are allocated for ASA flights?

 

[medhead]

Today my Aquire account was credited with some of the bonus 500 Aquire points. They were not credited as Pending points but rather full Aquire points.

It should be noted that only the bonus points were credited but no points were credited from the flights themselves.

Can anyone confirm if Aquire points are allocated for ASA flights?

Aquire points not for ASA. But ASA should get the 500 bonus points. Also there is no reason for normal points to credit for bonus points earning flights since the program wasn't functional then.

 

[Pvcmenace]

re: Qantas launches "Aquire" business frequent flyer program.

I emailed the morning of the 15th and got a call from a lovely lady at Aquire who told me to log in on the 16th and there would be a nice surprise. Lo and behold 7000 points from pre registration for 14 flights. Strangely none were from flights that I thought were eligible, and the ones that were eligible were not there. Go figure at least they're there.

 

[Ansett]

re: Qantas launches "Aquire" business frequent flyer program.

Received a good number of mine too however still heaps missing and damn shame ASA's were deemed ineligible.

 

[Deleted User]

re: Qantas launches "Aquire" business frequent flyer program.

Yes a lot of my flights are ineligible sadly

 

[medhead]

re: Qantas launches "Aquire" business frequent flyer program.

ASA shouldn't be ineligible for the 500 bonus points.

 

[Ansett]

re: Qantas launches "Aquire" business frequent flyer program.

ASA shouldn't be ineligible for the 500 bonus points.

All mine are shown as not eligible if you have info that proves other wise we would be very grateful to you for letting us share it

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

I emailed the morning of the 15th and got a call from a lovely lady at Aquire who told me to log in on the 16th and there would be a nice surprise. Lo and behold 7000 points from pre registration for 14 flights. Strangely none were from flights that I thought were eligible, and the ones that were eligible were not there. Go figure at least they're there.

I got my nice surprise when I logged in today I almost fell off my seat when I saw the balance and could not be happier.

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

Yes a lot of my flights are ineligible sadly

I missed out on thousands of points during the preregistration period because I didn't read the terms and conditions. I ensured our ABN was added to every booking but more than half of my staff were not QFF members so the flights were ineligible and I didn't realise until flights started posting and so many were missing. I have encouraged them all to join now and helped them claim flights from 30 days prior and when able I will claim missing Aquire points but I will still miss out on a large chunk

I cannot believe that these people have had monthly paid flights for 1 - 5 years and were never getting the points it still does not compute with me.

 

[medhead]

re: Qantas launches "Aquire" business frequent flyer program.

All mine are shown as not eligible if you have info that proves other wise we would be very grateful to you for letting us share it

Generally people will disagree with my interpretation. But here goes. Basically it is something that you'll need to fight to get. An eligible flight was not defined during the promo period - bookings made in December. The promo requirement said something like 'booking a Qantas flight in December and fly before end of February and add your abn'. I don't have the exact precise words, but ASA were not explicitly excluded IIRC. Therefore if I booked a Qantas flight meeting the date requirements and added my ABN, regardless of how I paid for the flight the 500 promo points should apply.

I booked my flights in good faith on the information provided by Qantas at the time. It is wrong for them to later change that information. Once again I'm banging on about principles and no doubt people will tell me how wrong I am.

 

[Ansett]

re: Qantas launches "Aquire" business frequent flyer program.

Generally people will disagree with my interpretation. But here goes. Basically it is something that you'll need to fight to get. An eligible flight was not defined during the promo period - bookings made in December. The promo requirement said something like 'booking a Qantas flight in December and fly before end of February and add your abn'. I don't have the exact precise words, but ASA were not explicitly excluded IIRC. Therefore if I booked a Qantas flight meeting the date requirements and added my ABN, regardless of how I paid for the flight the 500 promo points should apply.

I booked my flights in good faith on the information provided by Qantas at the time. It is wrong for them to later change that information. Once again I'm banging on about principles and no doubt people will tell me how wrong I am.

Got to be worth a try Thank you

 

[Ansett]

re: Qantas launches "Aquire" business frequent flyer program.

Just found definition of eligible flights

This offer is only valid when you: (1) pre-register using the online form at qantas.com/aquire between
11.00am (AEDT) 18 November 2013 and 11.59pm (AEDT) 28 February 2014; (2) book
and travel on eligible domestic or international flights between either 12.01am
(AEDT) 1 December 2013 or the date you pre-register (whichever is the later) and
11.59pm (AEDT) 28 February 2014, quoting your ABN at the time of booking; and
(3) complete your membership registration when the opportunity becomes
available, by 11.59pm (AEDT) on 30 April 2014.The Aquire Points may take up to 8
weeks after you have completed your membership registration to be credited to
your Aquire account and may then be converted into Qantas Points at the rate of
1:1 and credited to any Qantas Frequent Flyer account. A business that has a
Corporate Airfares or rebate agreement with Qantas; or is a travel agent, travel
wholesaler, travel consolidator or other seller or re-seller of air travel, is
not eligible for the pre-registration offer. The 500 Aquire Points will not be
awarded for bookings that are made where no travel has taken place. Aquire
Points will be awarded for all eligible flights booked and travelled between
either 12.01am (AEDT) 1 December 2013 or the date you pre-register (whichever is
the later) and 11.59pm (AEDT) 28 February 2014, regardless of whether an
itinerary includes additional travel outside of these dates.


[SUP]+[/SUP] An eligible flight in relation to this pre-registration
offer means a domestic or international flight which:

[TABLE="width: 100%"]
[TR]
[TD="width: 10"][/TD]
[TD="width: 20"](1)
[/TD]
[TD]has a Qantas 'QF' flight number on the ticket;
[/TD]
[/TR]
[TR]
[TD](2)
[/TD]
[TD]is operated by Qantas, Emirates or American Airlines;
[/TD]
[/TR]
[TR]
[TD](3)
[/TD]
[TD]has a ticket number commencing with '081'; and
[/TD]
[/TR]
[TR]
[TD](4)
[/TD]
[TD]is booked and travelled for business on behalf of a pre-registered business
between 12.01am (AEDT) 1 December 2013 or the date you pre-register (whichever
is the later) and 11.59pm (AEDT) 28 February 2014;

As such ASA's should indeed be eligible.........
[/TD]
[/TR]
[/TABLE]

 

[Ansett]

re: Qantas launches "Aquire" business frequent flyer program.

And here is the top half of the email sent on 3rd December

[TD="align: justify"]Dear Ansett

Thank you for pre-registering to be
among the first to join Aquire, Australia's business loyalty program. We're
looking forward to enabling your business to be rewarded through earning Aquire
Points on flights and day-to-day business expenses.*
The
early-bird special^ is now open

Here is a guide on how to prepare
your business and enter the ABN in your bookings.

Your registered ABN is



To earn Aquire Points through the early-bird^ special on eligible
flights booked and travelled for business purposes between 1 December 2013 and
28 February 2014, all you need to do is ensure that your employees or other
business travellers quote your ABN in every booking that they make on behalf of
your business. Only one ABN can be entered against each booking. For more
information on the early-bird offer visit qantas.com/aquire Using
a travel agent for business travel bookings?

We recommend you let
your travel agent know that you have registered for the Aquire early-bird^
special by forwarding this email to them and directing them to qantas.com/agents where they can access detailed information on
the steps required to enter your ABN for your business' bookings. Booking
at qantas.com?


Look out for the field titled 'ABN' which appears after the passenger
details. We recommend selecting 'Remember Details' so your ABN automatically
populates for future bookings made by your business. Calling
the Qantas Contact Centre?

Remember to advise the consultant that
you have pre-registered for the Aquire early-bird special and to quote your ABN
so that they can add it to your booking.

To check that the ABN has been
added to your booking, you can simply view the booking in Manage Your Booking
via qantas.com. Qantas will keep
a tally of the Aquire Points accrued during the promotion and credit the Aquire
Points to your Aquire account after you complete your membership registration.


[/TD]

 

[Isochronous]

re: Qantas launches "Aquire" business frequent flyer program.

Very happy to have those bonus points in the account now!

 

[medhead]

re: Qantas launches "Aquire" business frequent flyer program.

The only thing that hasn't worked is bonus points don't count for activating another traveller.