Qantas launches "Aquire" business frequent flyer program.

[Isochronous]

re: Qantas launches "Aquire" business frequent flyer program.

Nothing at my end yet.

 

[will2rob]

re: Qantas launches "Aquire" business frequent flyer program.

I have some 6000 odd pending points from flights in April.

Bunch of flights since pre-registration and 500 bonus points/pax/flight all still missing.

All this should put me over the 20,000 min points - fingers crossed.

I spoke to Aquire today. The only points posted at this stage are the ones for post-registration.

Pre Registration flights and bonus points are expected to post in mid May.

There will be no problem claiming the pre-registration missing points, even if the flights were taken longer than 90 days ago (I pre registered and flew in December). However any post registrtation flights should be claimed within 7 days once they put up the link for the claim form. Any post registration flights must be claimed within 90 days of the flight.

I suggested to the operator, that perhaps they should send out an email updating members of the current status, particularly regarding the pre registration and bonus points.

 

[blackcat20]

re: Qantas launches "Aquire" business frequent flyer program.

I spoke to Aquire today. The only points posted at this stage are the ones for post-registration.

Pre Registration flights and bonus points are expected to post in mid May.

There will be no problem claiming the pre-registration missing points, even if the flights were taken longer than 90 days ago (I pre registered and flew in December). However any post registrtation flights should be claimed within 7 days once they put up the link for the claim form. Any post registration flights must be claimed within 90 days of the flight.

I suggested to the operator, that perhaps they should send out an email updating members of the current status, particularly regarding the pre registration and bonus points.

Handy to know, thank you. I haven't taken any flights since the proper registration...

 

[medhead]

re: Qantas launches "Aquire" business frequent flyer program.

I've had a quick look at the pre-registration rules again. The 500 point offer was for flights booked and flown by 28 February. Registration opened at the end of March. What do people think will happen with flight flown between 28 Feb and end of march?

I'm also wondering what people think about flights booked during the pre-registration period. Specifically flights in fare classes that are subsequently not eligible to earn as per the Aquire airline earning table? Was there a specific exclusion for earning the 500 points on eligible earning flights? (or just all flights booked) How were we able to determine an eligible flight without the airline earning table?

 

[will2rob]

re: Qantas launches "Aquire" business frequent flyer program.

I've had a quick look at the pre-registration rules again. The 500 point offer was for flights booked and flown by 28 February. Registration opened at the end of March. What do people think will happen with flight flown between 28 Feb and end of march?

I'm also wondering what people think about flights booked during the pre-registration period. Specifically flights in fare classes that are subsequently not eligible to earn as per the Aquire airline earning table? Was there a specific exclusion for earning the 500 points on eligible earning flights? (or just all flights booked) How were we able to determine an eligible flight without the airline earning table?

My understanding of reading the T&C and speaking to the operator today is as follows:

Eligible flights during the pre-registration period will attract 500 bonus points. Eligible flights after 28 Feb until registration wouldn't attract bonus points I would think, just the normal aquire earn.

Good points regarding the ineligible flights during the pre registration period. Might be worth arguing the point with aquire, but I suspect their answer will be no. My last JASA (post registration) didn't attract any aquire points, it just read "Booking Class not eligible" on the statement.

 

[kevrosmith]

re: Qantas launches "Aquire" business frequent flyer program.

I feel a bit silly , so in case this helps others...

After reading that people's post-registration flights were posting to their account, I kept logging in and seeing a bit fat zero in the Aquire points balance on the front page, and so would just close the browser, thinking perhaps that I needed to be a bit more patient.

Well, tonight I actually clicked on the Activity Statement link, and flights I have taken in the last couple weeks have posted, and the balance is shown in a separate "Pending Aquire Points" balance.

Just thought I'd mention this in case others were wondering where their points were!

 

[will2rob]

re: Qantas launches "Aquire" business frequent flyer program.

I feel a bit silly , so in case this helps others...

After reading that people's post-registration flights were posting to their account, I kept logging in and seeing a bit fat zero in the Aquire points balance on the front page, and so would just close the browser, thinking perhaps that I needed to be a bit more patient.

Well, tonight I actually clicked on the Activity Statement link, and flights I have taken in the last couple weeks have posted, and the balance is shown in a separate "Pending Aquire Points" balance.

Just thought I'd mention this in case others were wondering where their points were!

Quite correct. Your points will show as pending until you hit 20k points as you can't redeem less than that.

 

[Flying mermaid]

re: Qantas launches "Aquire" business frequent flyer program.

I feel a bit silly , so in case this helps others...

After reading that people's post-registration flights were posting to their account, I kept logging in and seeing a bit fat zero in the Aquire points balance on the front page, and so would just close the browser, thinking perhaps that I needed to be a bit more patient.

Well, tonight I actually clicked on the Activity Statement link, and flights I have taken in the last couple weeks have posted, and the balance is shown in a separate "Pending Aquire Points" balance.

Just thought I'd mention this in case others were wondering where their points were!

Don't feel silly - I also did that a couple of times

 

[Intra]

re: Qantas launches "Aquire" business frequent flyer program.

I don't know where exactly to put this, don't feel like it warrants its own topic, but here will do Mods, spilt/move as need be.

I attended a Business Lunch with Lesley Grant today in Brisbane (South Bank to be more precise). I was probably the odd one out, there as a non-professional compared to most of the people in attendance (I still need to start studies, in July it will be), who has high status with the other Domestic airline in Australia, and really just interested in what she had to saw about Qantas Loyalty as a AFF/FF Enthusiast, particularly after following QF/QFF in the past little while with all the changes. I paid to be there, but the Main Course & Desert were alright and the water glass was never empty for too long (I don't drink wine/champagne)

I must of missed something important, but she really didn't say anything too mind blowing - Rather, it was more her just trying to shine a good light on Qantas and Qantas Loyalty (QFF/Acquire/The new pre-paid card), explain the basics/history of it all (Qantas being the National Carrier & therefore flying Qantas is flying/supporting Australia; QFF Points being the 2nd currency of Australia, highlighting the massive changes to QFF in '08 including the "revolutionary" [In her own words] ASA ect. ect.) and me kinda smudging at myself knowing a better picture from reading the comments made here and seeing things from a Frequent Flyer rather than Business point of view. Qantas Loyalty as an entity in the group doing well? Yea, that's nice, but the rest of your business is bleeding red ink. You have great partnerships with other airlines that contribute to your loyalty, particularly the great partnership you have with EK now? We'll see where you are in 6 months time when you announce a cut too in earning points along with the status credits cuts... EK flys to the 65+ destinations as apart of the QF/EK network, but where the heck does QF Int. go (Or rather, where ISN'T it going these days - From Australia included. PER/ADL, I'm looking at you)
I'm telling you what most of you already know, which is what I'm getting at... I really didn't get too much out of it. The questions were probably more insightful than the talk, but even then I can't remember anything that stood out.

SO, why I post here. I only took a few notes, and you probably already have these facts anyway, but for the record, this is what I got out of it (Somewhat):

• 1 business registering for the Acquire per second over the first 24 hrs after launch; 30,000 business pre-registered
  
• Nearly 10 million QFF members (Or almost half the population of Australia - Again, stretchy since you'd have international members ect. that would wack out the numbers)
• 220 full time employees apart of the Qantas Loyalty team; 40 employees alone manage all the data from the 10 million members

​I also had a small chuckle as she palmed off for "Operational Reasons" the reason why the on/off charge the joining fee just for the QFF program, and didn't even answer the question that man had re: Why the fee itself is charged. Even then, the man sitting next to me (QFF Silver) pointed out you can get free QFF membership through the WW EDR Card.... Then I thought about how VA Velocity is free... Anyway, another point of discussion.

Overall, it was worth my time to step out, see what the other side is thinking, and enjoy a lunch outside the usual cafe lunch I have. I have respect for Lesley, but as QFF Brand, don't entirely agree with some of the things they are doing (As many of you here I know don't - We just have to look at the main topic going on for over 200+ pages) Even my friends that don't/hardly fly QF aren't happy with the changes of lower points ect. Qantas is bringing out. The man sitting next to me I think had a "Ah" moment when I explained SC expire over a 12 month rolling period with VFF, rather than all expire at once as a QFF, hence even though I still fly more than him, he's still a Silver (with Qantas Club membership as his saving grace via. work) while I'm a VFF Plat. He could have been close all these years, yet so far....

My two cents on things. If it was a VA/VFF event, I probably would have had a heap of questions, but I couldn't think of any that would suit the setting and be of any benefit to me personally anyway as a QF/QFF event. She flew up from SYD just for the occasion, and flew back straight after. Was thinking she would have enjoyed afterwards too a quick visit to the CL... while I returned to my desk straight after, full of files and paperwork. Such is life

 

[Isochronous]

re: Qantas launches "Aquire" business frequent flyer program.

Two questions:

1) Where can I found info on eligible Aquire booking classes?
2) Can someone link me to the original pre-rego offer and what period of flying/booking was covered by the 500 points bonus?

 

[medhead]

My understanding of reading the T&C and speaking to the operator today is as follows:

Eligible flights during the pre-registration period will attract 500 bonus points. Eligible flights after 28 Feb until registration wouldn't attract bonus points I would think, just the normal aquire earn.

Good points regarding the ineligible flights during the pre registration period. Might be worth arguing the point with aquire, but I suspect their answer will be no. My last JASA (post registration) didn't attract any aquire points, it just read "Booking Class not eligible" on the statement.

Guess I'll have to dig out the pre-rego information. The current definition of eligible didn't exist back then.

Two questions:

1) Where can I found info on eligible Aquire booking classes?
2) Can someone link me to the original pre-rego offer and what period of flying/booking was covered by the 500 points bonus?

1) no linking from the phone app. But look for the terms and conditions link at the bottom of the page. Then aquire flying conditions (or something like that) then airline earning table.

2) flights between the later of 1 Dec or pre registration date and 28 Feb. see post #1 in this thread.

 

[Pvcmenace]

re: Qantas launches "Aquire" business frequent flyer program.

That's interesting - how old are your daughters?

Sorry meant to be 'daughter' she is 6.

 

[kevrosmith]

re: Qantas launches "Aquire" business frequent flyer program.

Quite correct. Your points will show as pending until you hit 20k points as you can't redeem less than that.

Yeah, I understood that: It was just that I hadn't clicked through to the Activity Statement to see that the two values "Points" and "Pending Points" were showing in two separate fields. Of course it makes sense to do it that way. Perhaps they could put the "pending" points balance on the front screen as well.

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

This program is going to be good for me. My account has already passed the 20k pending points threshold - I am looking forward to seeing the bonus points come through.

 

[Flying mermaid]

re: Qantas launches "Aquire" business frequent flyer program.

Sorry meant to be 'daughter' she is 6.

Ok - that's fair then - hard to argue she is an employee (unless we are going in for child labour!). I think 14 is the legal age for work in Australia?

 

[markis10]

re: Qantas launches "Aquire" business frequent flyer program.

Ok - that's fair then - hard to argue she is an employee (unless we are going in for child labour!). I think 14 is the legal age for work in Australia?

Legal age for work varies by state, there is no minimum in NSW SA and TAS, in QLD its 11 for supervised and 13 for unsupervised while Vic requires a permit for any worker under 15

http://www.fairwork.gov.au/employment/young-workers/pages/what-age-can-i-start-work

 

[Flying mermaid]

re: Qantas launches "Aquire" business frequent flyer program.

Legal age for work varies by state, there is no minimum in NSW SA and TAS, in QLD its 11 for supervised and 13 for unsupervised while Vic requires a permit for any worker under 15

What age can I start work? - Young workers - Employment - Fair Work Ombudsman

Interesting - so we can have child labour.

 

[Isochronous]

re: Qantas launches "Aquire" business frequent flyer program.

How long for flights to post? I have a 30 Apr flight credited by nothing for a 2 May flight on QF/EK codeshare. Are they updating instantly or every Friday?

 

[burmans]

re: Qantas launches "Aquire" business frequent flyer program.

Interesting - so we can have child labour.

Indeed you can though only under some extremely tight conditions that most employers would not bother.

 

[Steady]

re: Qantas launches "Aquire" business frequent flyer program.

How long for flights to post? I have a 30 Apr flight credited by nothing for a 2 May flight on QF/EK codeshare. Are they updating instantly or every Friday?

Flights seem to be crediting about 5-7 days after for me and randomly - not just on Fridays All are domestic and none are codeshare.

Has anyone had any of the pre-registration or bonus points show up yet?