Bit of an update;
Sent through a fairly unemotional email to the VIP team outlining what experiences I’ve had of late.
Got a call a few days later and a very engaged and probing series of questions asked and my feedback felt appreciated. (Not sure it would do anything) but none the less I felt heard.
Then got an email with a single CL invite for my next flight.
I’ve never been in the BNE CL, so was very welcome. The lounge was great, lovely food and drinks, great furnishings and was super pleasant.
The flight BNE to MEL had great service from a wonderful CSM who went out of her way with kindness.
Sadly the J seat was broken (busted no recline) not a big deal so didn’t mention it until I disembarked.
So to sum up, the bright side of QF is very bright. The dull side, very dull.
Did a MEL/SIN/BNE on SQ the days before which was lovely, although what the hell is up with the folding down Bed nonsense on the a350s?