Qantas Platinum One experiences?

[JMFK]

Do you use My Flights app boomy? This app will notify you of changes to your booking.

Thanks for the tip, just installed! Shame about AA flights not working...is there a work around?

 

[boomy]

Did you happen to notice a sulking CL in row 5? Anyone pulling a DYKWIA on board?

Didn't recognise that person and no one pulled any DYKWIA on board.
I found it interesting there were quite a few empty middle seats on what was supposed to be "full flight", include 4B...

Do you use My Flights app boomy? This app will notify you of changes to your booking.

Didn't use it but will start now, cheers.

 

[clazman]

My app store dosn't have that app...any more info .. screen shot?

 

[kevrosmith]

My app store dosn't have that app...any more info .. screen shot?

My Flights iPhone & iPad App. | Copyright 2009-2014 Chris Schofield

 

[Kangol]

I told them that I would not mind the seat change if it was done for a justified reason but it's not ok to move someone from their pre-selected seat and then offer all kinds of false excuses to why it was done.

What were the false excuses?

This is somewhat unheard of, a P1 reversing a CL "trump" on seat selection.
As you know CL are the highest in the pecking order and seat selection is not guaranteed for anyone..

Do you have EF? It would be amusing if you had the loadings and it was anything other than J0 ... Y0 ... - indicating not a full flight, then called them out on their lie. Or maybe it was, and some people no showed or missed a connection...

 

[boomy]

What were the false excuses?

False excuse #1. Full flight. It wasn't and besides it's completely irrelevant in this case.
False excuse #2. Aircraft change.
False excuse #3. All pax in row 4 are P1s.

This is somewhat unheard of, a P1 reversing a CL "trump" on seat selection.
As you know CL are the highest in the pecking order and seat selection is not guaranteed for anyone..

Once a seat was pre-selected it should not be changed without a justified reason. It's not the first time CL tried to take my seat and every time I managed to claim it back. It's a matter of common courtesy, pax should respect each other and not play dirty games. As P1 I never asked and never will ask to move another pax from their seat because it's a rude thing to do.

 

[JohnPhelan]

Once a seat was pre-selected it should not be changed without a justified reason. It's not the first time CL tried to take my seat and every time I managed to claim it back. It's a matter of common courtesy, pax should respect each other and not play dirty games. As P1 I never asked and never will ask to move another pax from their seat because it's a rude thing to do.

And in all likelihood, the CL member didn't ask to be moved to your seat either. It was most probably done on the initiative of a QF staffer who was doing what he/she thought was best for the CL member.

You are making a huge assumption - on precisely no evidence - that a CL member was playing "dirty games". I suspect most CL members couldn't be bothered being so infantile.

I too (as a humble WP) have been moved out of a pre-selected row 1 seat in the last few hours before a flight. Interesting, I thought, but no reason to throw a tantrum. It is QF's seat to allocate - you don't own it.

 

[boomy]

And in all likelihood, the CL member didn't ask to be moved to your seat either. It was most probably done on the initiative of a QF staffer who was doing what he/she thought was best for the CL member.

You are making a huge assumption - on precisely no evidence

I can say the same thing about you.

I too (as a humble WP) have been moved out of a pre-selected row 1 seat in the last few hours before a flight. Interesting, I thought, but no reason to throw a tantrum. It is QF's seat to allocate - you don't own it.

I didn't throw a tantrum, it was all done in a polite manner. I'm flying regularity out of BNE and know all the staff that is working in the lounge. As I was told the change was not done by them, they eventually acknowledged that it was wrong and fixed it.

 

[mannej]

Whilst I understand that no pre-selected seat is guaranteed, the common theme that seems to be shining through is the lies told by the ground staff to justify seat movements.

The lies are a damn bitter pill to swallow. Heck if the ground agent doesn't know why the seat was change just say "Sorry sir/madame, but I don't know why the seat was changed, how about we try and work a solution"
I have copped the "But sir, we moved you back 12 rows as someone with a higher status wanted to sit in your seat" Problem was the ground agent still had the BP's of the new occupants of the seat on her desk, a NB and a non-QFF. With that pointed out we were moved back into our seats. Travellers are getting more savvy these days, the white lies that may have worked 10 years ago don't cut it now.

Sorry, but this topic does work me up as it isn't something you should go through as trivial as it is.

 

[RooFlyer]

My Flights iPhone & iPad App. | Copyright 2009-2014 Chris Schofield

Great application - thanks!

 

[Welsh-Kiwi]

Great application - thanks!

My QF flights loaded OK but my Air NZ wouldn't.

 

[JohnK]

Whilst I understand that no pre-selected seat is guaranteed, the common theme that seems to be shining through is the lies told by the ground staff to justify seat movements.

Happens to me on both airlines and the excuses are poor or nonexistent.

The staff mentality of moving a Chairmans Lounge to 4D because "That's where I think they'd like to sit" is stupid.

They should only ever need to move people once in a blue moon for valid reasons. In my opinion 2 people wanting to sit together is not a valid reason. Row a 29-30 down the back are good to sit together.

And this issue is so trivial but shouldn't happen. And if you are going to inconvenience someone then an op-up should be the minimum compensation. If not on that flight then their next flight.

 

[Kangol]

False excuse #1. Full flight. It wasn't and besides it's completely irrelevant in this case.
False excuse #2. Aircraft change.
False excuse #3. All pax in row 4 are P1s.

Once a seat was pre-selected it should not be changed without a justified reason. It's not the first time CL tried to take my seat and every time I managed to claim it back. It's a matter of common courtesy, pax should respect each other and not play dirty games. As P1 I never asked and never will ask to move another pax from their seat because it's a rude thing to do.

Oh, I thought there were other excuses besides those mentioned.

Whilst I don't disagree with your sentiment on courtesy and rudeness, what happened is a function of the operations of a company providing public transport services .. of which were already agreed to as part of the conditions of sale/carriage. So for people like you and me and everyone else here on AFF who are not in a position at the respective time to take private transport, the workings of commercial public transport are what they are.. without being too blunt

Let me be clear in saying that "why it occurs" is different to the ethics or rudeness associated with "it occurring" .. two different topics - and I am only referring to one topic and not the other.

FWIW the only anecdote from a CL "taking another person's seat" that I am aware of is from bossreggie (doesn't post any more I don't think) who bought a last minute F ticket at the airport and immediately the CSA rang the F lounge who paged the pax in 1A for a new BP because they were being bumped. He didn't ask for it, nor would he ever want that to occur under any circumstances. I would be interested if you have any anecdotes directly from CLs who actively asked to bump other pax..

 

[boomy]

FWIW the only anecdote from a CL "taking another person's seat" that I am aware of is from bossreggie (doesn't post any more I don't think) who bought a last minute F ticket at the airport and immediately the CSA rang the F lounge who paged the pax in 1A for a new BP because they were being bumped. He didn't ask for it, nor would he ever want that to occur under any circumstances. I would be interested if you have any anecdotes directly from CLs who actively asked to bump other pax..

I think it will be extremely foolish by any CL to admit doing such a DYKWIA thing, especially when talking to a non CL.
Just to be clear, it's wrong for anyone to bump another person from their pre-selected seat. No matter if it's CL doing it to P1 or P1 doing it to WP or WP doing it to SG etc.

 

[Princess Fiona]

Arrived a bit early to ADL airport last night and asked for an earlier flight back to MEL. The system showed only a couple of window seats left in the back (J was full) but with the lack of J lounge and considering the short flight time I decided to accept any seat available and was assigned a window in row twenty something. But then an interesting thing happened and when the BP that was printed it showed seat 4C (ironically the same seat I reserved for my original flight). The lounge agent seemed very surprised and said: "The system must recognised your status and gave you a better seat".
Considering it's highly unlikely this seat was still vacant/blocked less then 60 minutes before departure on an almost full flight and adding the fact that the lounge agent couldn't select it, I must assume someone else was already sitting there and been relocated by the system.
I'm interested to know if it's another unpublished P1 benefit or I just got lucky.

Hmmm, looks like someone on that flight received the treatment that you almost had boomy .....

 

[boomy]

Hmmm, looks like someone on that flight received the treatment that you almost had boomy .....

I don't know, you reckon the QF system does that automatically? I find it hard to believe as it happened to me only once in all my years of flying and in this case you quoted the lounge agent clearly said she did nothing and I clearly didn't ask for it.
I actually talked about it with someone working in another lounge because I was curious at that time to what have happened. One possible explanation is the seat was blocked for various operational reasons and then automatically released just before boarding when the agent asked the system to assign a new seat.

 

[Aeolus]

I've noticed a number of times 4D or 4C blocked up to the last hour before flight. As WP, I sometimes asked for the seat only to be told it's been taken. There had been one time the seat ended up empty.:shock:

 

[Princess Fiona]

I don't know, you reckon the QF system does that automatically? I find it hard to believe as it happened to me only once in all my years of flying and in this case you quoted the lounge agent clearly said she did nothing and I clearly didn't ask for it.
I actually talked about it with someone working in another lounge because I was curious at that time to what have happened. One possible explanation is the seat was blocked for various operational reasons and then automatically released just before boarding when the agent asked the system to assign a new seat.

I've actually no idea. I pointed it out as it may be an example of a passenger being moved to a better seat without requesting to be moved. Something that may well have happened in your more recent experience where a CL was initially allocated your row 4 seat. Maybe he/she flew forward and was initially put in row 22 ?
Who knows ?

 

[boomy]

I've actually no idea. I pointed it out as it may be an example of a passenger being moved to a better seat without requesting to be moved. Something that may well have happened in your more recent experience where a CL was initially allocated your row 4 seat. Maybe he/she flew forward and was initially put in row 22 ?
Who knows ?

It's highly unlikely the QF system bumps pax from their seats without anyone requesting that and then allocate the empty seat to higher status pax (I'm positive we would hear about that by now if indeed it could happen) so If I didn't ask to bump anyone and if the QF agent didn't initiate it as well then that case in ADL is not related to the one I had this week in BNE.

 

[cove]

Taking my Platinum One wife in for a spa treatment this weekend. It has been quite a while since we were there so she is excited. A Qantas international run from Sydney is something we have not done for a long time.