Qantas Platinum One experiences?

kermatu · Sep 10, 2015

Yep - some great thoughts trippin_the_rift. I like your strategies 2 and 3. While some risk of further inflating expectations, how great would it be to have some nice surprise as part of the welcome back email - based on previous feedback or say a forward booking ("we've given you a free upgrade for your flight next week"). Would make me feel way more positive.

nauta1 · Sep 10, 2015

Agree with RichardMEL and trippin_the_rift, they can do more for the elite QFF, I requal for P1 during June15 with anniversary end Sept, got the books, but no email, will probably have to wait until Oct or Nov.

kermatu · Sep 10, 2015

Not sure if this is a P1 specific story - but a good experience so thought I should post.

Based in Canberra so I'm in the Dom J lounge a bit. See familiar faces among the staff. About 10 days ago sought some assistance from the desk attendant. She couldn't help / advised me to check before my next flight in Melbourne. Anyway, 6 days later I return to CBR and coming off a flight I pop up to the lounge to grab a water or juice as I'm very thirsty and knew I could enter the lounge. I fumble for the boarding pass, show her the wrong one (an earlier one) but she remembers me specifically as a P1 and let's me in. I'm gone in about 90 seconds anyway.

Fast forward a week and late evening I'm dropping someone at the airport before she flies to Melbourne (QF Y) and the on to KL on EK F. At check-in told no lounge access as I suspected (she is QF Silver only) but to head up anyway and see. I see the same attendant at the J desk so wander over and get a nice greeting from her. We stop to explain that I'm not travelling but my companion was and though we didn't think we'd have access to a lounge in CBR she is travelling on EK F etc - before finishing the explanation she took a quick look at the BPs and happily waved us through. It's a very quiet airport at 8pm but was still nice to sit and have a drink and a quiet farewell in the lounge.

Not sure if it was P1 related or just a good staff member - but a nice experience in any event.

kermatu · Sep 10, 2015

nauta1 said:
Agree with RichardMEL and trippin_the_rift, they can do more for the elite QFF, I requal for P1 during June15 with anniversary end Sept, got the books, but no email, will probably have to wait until Oct or Nov.

May I ask what books??

eminere · Sep 10, 2015

kermatu said:
May I ask what books??

Probably this set.

kermatu · Sep 10, 2015

Thought those were a Christmas gift in the year I wasn't P1. If that's supposed to be standard on attaining P1 - love the fact I didn't receive.

roncritch · Sep 11, 2015

kermatu said:
Thought those were a Christmas gift in the year I wasn't P1. If that's supposed to be standard on attaining P1 - love the fact I didn't receive.

Hate to rub salt into the wound, but I was fortunate enough to get a set to celebrate the opening of the PER-SIN flights and I am a lowly WP

ReLoad · Sep 11, 2015

It pays to be vigilant.....

On a A330 in whY in 23A. Got to the airport early, on a flex ticket so got moved to an earlier flight, she said I've got the same seat for you, great I thought. So sat down to check equipment and sure enough it's a 737...... Same seat indeed, not. Bugger all else so got 4E. Sorry to the two shadows I ruined on 451 today

RichardMEL · Sep 11, 2015

ReLoad said:
It pays to be vigilant.....

On a A330 in whY in 23A. Got to the airport early, on a flex ticket so got moved to an earlier flight, she said I've got the same seat for you, great I thought. So sat down to check equipment and sure enough it's a 737...... Same seat indeed, not. Bugger all else so got 4E. Sorry to the two shadows I ruined on 451 today

WOW. Paging dfcatch - this, to me, is way worse than J on a 747 vs a 380. How could they not notice 330 v 737 and what a significant difference this is? sheesh!

ReLoad · Sep 11, 2015

RichardMEL said:
WOW. Paging dfcatch - this, to me, is way worse than J on a 747 vs a 380. How could they not notice 330 v 737 and what a significant difference this is? sheesh!

The only reason I noticed was the low Sequence number for an A330, so I thought I'd check. Bloody lucky I did or I'd be a very grumpy cat.

I've had a few seating dramas of late, combined with a few op ups. It's really a big hit or a huge miss of late.

boomy · Sep 11, 2015

kermatu said:
Thought those were a Christmas gift in the year I wasn't P1. If that's supposed to be standard on attaining P1 - love the fact I didn't receive.

Yes, the door stopper was a Xmas gift.
Others were more lucky to receive wine.

Per_Travels · Sep 11, 2015

boomy said:
Yes, the door stopper was a Xmas gift.
Others were more lucky to receive wine.

...and those of us in the bottom tier of P1 got nothing (oh woe is me

)

RichardMEL · Sep 11, 2015

Per_Travels said:
...and those of us in the bottom tier of P1 got nothing (oh woe is me )

I'm bottom tier, and I got the books... now passed on to a happy home that appreciates them

Per_Travels · Sep 11, 2015

RichardMEL said:
I'm bottom tier, and I got the books... now passed on to a happy home that appreciates them

You should be pleased - I think I've just demonstrated that there's a tier lower than you! Although how that makes me feel.....

Happy Trails · Sep 11, 2015

boomy said:
Yes, the door stopper was a Xmas gift.

Door stopper?
They told me it was to support my droopy skybed.

dfcatch · Sep 12, 2015

RichardMEL said:
WOW. Paging dfcatch - this, to me, is way worse than J on a 747 vs a 380. How could they not notice 330 v 737 and what a significant difference this is? sheesh!

My issue wasn't J - it was Primo Y on 388 to coughpy Y on 744.

Yes - ReLoad's issue is poor - but it's not a substitution - he voluntarily moved, at the airport, to an earlier flight, on a flex ticket.

However - poor form by the Agent to assume the seating was the same.

kermatu · Sep 12, 2015

roncritch said:
Hate to rub salt into the wound, but I was fortunate enough to get a set to celebrate the opening of the PER-SIN flights and I am a lowly WP

Wound duly salted. Inconsistency strikes again. Maybe I'll get wine and books at Christmas?

QF WP · Sep 16, 2015

trippin_the_rift said:
What these airlines clearly don't have is a master jeweller.

I know just the guy QF need, his name is right in front of me

RichardMEL · Sep 16, 2015

dfcatch said:
My issue wasn't J - it was Primo Y on 388 to coughpy Y on 744.

Yes - ReLoad's issue is poor - but it's not a substitution - he voluntarily moved, at the airport, to an earlier flight, on a flex ticket.

However - poor form by the Agent to assume the seating was the same.

ah yes, poor form by me to write J vs the Y situation you were in. My apologies for that.

Yes, sure, the choice was the pax's to change to an earlier flight. Absolutely very different to an unwanted/asked for sub.

Just that oh hey you had that seat on the 330 and it's the same on the new flight to not note the 737. That was all

Canny man · Sep 23, 2015

Phew, that was close!!! Just made the magic 3600 with 7 days to go!!! It's been a lot harder with the new rules and cut backs on business class on the East Coast-West Coast routes so I just scraped through rather than blitzing it in previous years. I've been a P1 since its inception and I would have certainly been booking a status run this weekend if I hadn't quite made the grade. For all the critique that sometimes appears on this forum I appreciate the service that the P1 team gives and wouldn't have been happy maintaining the amount of flying I do without the nice touches that come with P1

Qantas Platinum One experiences?

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