Qantas Points Club Discussion

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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

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ChrisFlyer said:
This keeps happening to me and it's getting rather annoying keeping up with them all. I have flights from 24 September still showing 0. Will give it 1 more week before complaining, but I had to complain last time so was hoping it would sort itself out.
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Ah damn that sucks, guess we could be in the same boat then? :(

How did you complain last time, used the missing points form or contact them directly?
 
Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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