Qantas Points Not Posting?

[Pete98765432]

ANZ credit card points which should’ve been posted last Friday have just been posted. Still no sign of the Wellbeing points.

 

[AIRwin]

Ironically Wellbeing may be causing some stress?

 

[RichardMEL]

had normal QF plat card points post as expected today and some DSC (but not for all flights on the eligible booking. bugger).

 

[Mr H]

I had Everyday Rewards post normally on Sunday but having the devil's own job trying to gat the 2,000 missing QF points from 31 January. Over an hour on the phone - split over two phone calls - and I have had half of them. Bracing myself for another call to get the rest...

 

[Captain Halliday]

After three weeks with no points posting, I’m now getting some odd entries in my activity statement.

Anyone know what these might be?

 

[TheInsider]

After three weeks with no points posting, I’m now getting some odd entries in my activity statement.

Anyone know what these might be?

View attachment 315941

I've also got 2 of these "Not provided" posts.

 

[kangarooflyer88]

BankWest now showing up (finally!) but no Wellbeing:

 

[p--and--t]

So finally an entry since Jan 22, Avis posted. But no well-being that usually posts weekly.

 

[AIRwin]

Sounds like it's still Unwell...

 

[serfty]

Certainly weird:



There may be correlation with the Wellbeing frequency ...

 

[Mr H]

I decided to call the Wellbeing App support people today just to get an update. They told me that this is a known issue following the website upgrade. They said that the last information they had was on 30 January saying they hoped to fix it within two weeks, so they told me that means they are now hoping it will be fixed within one week.

Note: I am not saying that they are correct, merely that it is what they are saying to save others having to call up...

 

[Lynda2475]

So my missing QF hotel points finally posted over last few days BUT description doesn't say this is what they are just shows as:

Tue, 07 Feb - 28-DEC-2022 13,200 <-- these are the standard points
Fri, 03 Feb - 28-DEC-2022 3,300 <-- these are the PC bonus points

In previous years similar activity included the QF hotels booking reference in the description so it was clear what it was for i.e

Sun, 07 Feb QREFxx_X Qantas Hotels 03-Jan-2021 8,982
Sun, 07 Feb QREFxx_X Points Club 03-Jan-2021 2,246

Still no sign of the travel pass DSC - now exactly 6 weeks so ORC and DSC email request to be lodged tomorrow.

 

[AIRwin]

Still no sign of the travel pass DSC - now exactly 6 weeks so ORC and DSC email request to be lodged tomorrow.

Please report back on your experience...

 

[Pete98765432]

Wellbeing points for 28/1 posted tonight.

 

[p--and--t]

Wellbeing points for 28/1 posted tonight.

Yep mine landed tonight as well for week ending Feb7.

But points for week between Jan22 and then not loaded.

One intervening week missing.

 

[serfty]

Still nothing since Jan 22nd. Another "Not Provided" has posted.

 

[33kft]

Bit cryptic

 

[SYD]

Still nothing since Jan 22nd. Another "Not Provided" has posted.

Fortunately none of of those “Not provided” here but still Well Being pts since 19 Jan. Must be in quarantine…

 

[Mr H]

Fortunately none of of those “Not provided” here but still Well Being pts since 19 Jan. Must be in quarantine…

I had wellbeing points posted overnight dated 30 January. Some more today dated 6 February. Still missing a week's worth from mid January by my estimation - but visible signs that it is being fixed.

 

[MattA]

Bit cryptic

Every time someone posts this my stupid brain sings "Not provided, not provided" to the tune of "Hot Potato" by The Wiggles. I blame the children.

I have no "Not Provided"s ("not provided not provided...") here but I did get delayed points from an Accor stay come through last Friday, Superhero promo points on Monday and yesterday a Woolies spend that tipped me over the 2k threshold came across instantly. Still no wellbeing since 17/01 though. I think that's the only thing I'm missing now.