QANTAS to launch their own credit card in tie-up with Citibank

[N860CR]

$2500 spent... 322 points earned. Seems anything that comes up as a "Bill" (including all PayPal charges) do not count as spend.

This card is on an express path to the bin

 

[PDog]

$2500 spent... 322 points earned. Seems anything that comes up as a "Bill" (including all PayPal charges) do not count as spend.

This card is on an express path to the bin

Ouch! Did you at least get your bonus points? (Or are you still chasing that minimum spend?) My plan is to dump all bills on this prior to getting the Virgin HF card... fingers crossed!

 

[N860CR]

Still need to put another $500 on it (which I just did with about $1000 spend on VA - we'll see if that comes up as "government" spend!).

I think this has got to be close to illegal. All PayPal transactions (including eBay purchases) have earned 0 as well as DEFT. Neither of these are government (especially PayPal, which is American last I checked) and no reasonable person would assume they are a government department. I really don't think their "anyone merchant may turn out to be a government department, so you could get nothing" clause is really good enough.

 

[nickfromeastryde]

$2500 spent... 322 points earned. Seems anything that comes up as a "Bill" (including all PayPal charges) do not count as spend.

This card is on an express path to the bin

I used the card to pay Sydney Water via PayPal and got the points. Seems to be no rhyme or reason but will certainly be cautious going forward. Based on comments here, no chance I will maintain card when next years annual fee due

 

[N860CR]

I've been in contact. It will be interesting to see their excuse

 

[PaulST]

It seems Foxtel are now taking this card (after previously saying it couldn't be used as it was an overseas card).

 

[I love to travel]

Can someone please remind me how to get the qantas passes. Want to get them then put this card in the bin

 

[mmchow]

Can someone please remind me how to get the qantas passes. Want to get them then put this card in the bin

You'll get an email with the link to the passes. Got mine in less than 3 weeks following activation.

 

[I love to travel]

I've been in contact. It will be interesting to see their excuse

Ahy feedback. Also yet to receive a statement but my Lifemiles came up as other expense on the transaction list. For those who have had the card for a while does this category get points. No reason why it shouldn't but this card seems like a nightmare and i need to do the miminum spend correctly.

 

[Jacques Vert]

Went to my local theatre and bought a glass of wine at interval. No points: the theatre is owned by the local Council and apparently so is the bar at the theatre! Might have to take my own next time.

 

[Jacques Vert]

Can anyone confirm/explain how the balance transfer works?

Got the card, made the min spend and received the 60k bonus points. I then asked for the balance transfer which was approved and paid into my Amex account.

The agent told me that if I spend on something else, then interest is charged on that amount from the day of the spend (rather than from the next pay-by date). I inadvertently put a purchase through and paid it off a couple of days later. When the next statement came through, there was no interest charged; although it does have a minimum payment required.

So, contrary to what the agent told me, it seems that there is no interest on new purchases provided that at the following statement date the balance is below the transfer balance amount. Also it appears that I have to pay a minimum amount off the balance transfer each month, whereas the agent said that there was no need to pay back any of the balance transfer amount until the 15 month interest free period expires.

 

[DC3]

I got two lots of interest included in my 2nd statement. One for that statement period and another for the first statement period. I'd give it another month to see if it comes through.

 

[N860CR]

Ahy feedback. Also yet to receive a statement but my Lifemiles came up as other expense on the transaction list. For those who have had the card for a while does this category get points. No reason why it shouldn't but this card seems like a nightmare and i need to do the miminum spend correctly.

Thank you for your email in regards to your Qantas Premier Credit Card.

Bonus Qantas points will ordinarily be credited to your Qantas frequent flyer account around 6-8 weeks after all eligibility criteria are met.
Qantas points earned on purchases in accordance with the Qantas Premier Credit Card Rewards Terms and Conditions will be credited within 30 days to your credit card account and available in your frequent flyer account after the next statement cycle.

The points that are allocated to eligible purchases are detailed below:
International purchases - 1.5 Qantas Points per AU$1 equivalent
Domestic purchases (up to AU$10,000 per statement period) - 1 Qantas Point per AU$1
Domestic purchases (over AU$10,000 per statement period) - 0.5 Qantas Point per AU$1
Qantas spend - 1 additional Qantas Point per AU$1 spent on flights and selected Qantas products and services.
Eligible purchases made using your Qantas Premier credit card exclude: Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, payments to other Citi accounts, bank fees and charges such as interest and ATM charges, transactions made using Qantas Points and government related transactions. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). If you receive a refund or chargeback to your account, for example returned goods or services, or a disputed transaction that is reversed, the points relating to that reversal will be deducted from your account.

For further information regarding your Qantas frequent flyer points balance you can call our service team directly on 1300 992 700 as well as view the Qantas Premier Credit Card Rewards Terms and Conditions at:
https://assets.qantasmoney.com/legals/qmoney/documents/Qantas_Premier_Card_Terms.pdf

Warm regards,
Zoe
Qantas Money Spcialist



-----

Didn't even answer my question! Good to see she can't even spell her title!

 

[pyffii]

Ok my turn to winge....Received my statement yesterday and my direct debit went through as requested but then noticed an interest charge for $106 so range QM...after a quick hold the "consultant" said that the problem was a credit was put through by PayPal and the computer doesnt recognise credits !!!... so when the payment was made correctly the computer assumed I short changed QM by $33.00 ( the PayPal credit ) and that led to a $106.00 monthly interest charge !!!....QM reversed the interest charge but that is going on the next statement so I need to pay the $106 now and then wait another month for the credit to be reflected !!!...Grrrr....Then a message on my IPhone telling me QM cant send my statement to my email address ( which they had !! ) and to go to the link and update my details...Well that was useless as the link doesnt take you there as there is no such portal....then says update on qantas.com.au.....bloody hopeless because my details are correct....Incidentally had the same issues with Citi who run this damm card...The card will be binned !!

 

[Colin 2905]

Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs).

I can confirm that payments to the ACMA don't earn any points.

I changed my ACT bus card (MyWay) auto topup to my Qantas Premier card, and set it to the minimum of $20, but unfortunately the next payment was processed just after my first statement was issued, so I don't know if it earns points or not. Anyone else know?

 

[Pele]

Still need to put another $500 on it (which I just did with about $1000 spend on VA - we'll see if that comes up as "government" spend!).

I think this has got to be close to illegal. All PayPal transactions (including eBay purchases) have earned 0 as well as DEFT. Neither of these are government (especially PayPal, which is American last I checked) and no reasonable person would assume they are a government department. I really don't think their "anyone merchant may turn out to be a government department, so you could get nothing" clause is really good enough.

Gday

I earned points on DEFT spend.

Pele.

 

[I love to travel]

Dumb question what is DEFT and ACMA thanks

 

[Pele]

Dumb question what is DEFT and ACMA thanks

Gday

DEFT is the portal some strata's use to pay strata fees.

Pele.

 

[Colin 2905]

Dumb question what is DEFT and ACMA thanks

ACMA is the Australian Communications and Media Authority. That's who I pay when I renew my Amateur Radio license every year. (Not that I use it these days, but I have a callsign I'd like to keep, if I ever get back into it.)

 

[N860CR]

Do the bonus points go in at the end of the statement cycle when the $3k spend was hit? Hopefully... (provided all my "non-point earning" spend counts), I'll be able to bin this card in a few days