The new website is terrible!Anyone used the Qantas Wine website recently? I am not a fan of the new layout, it defaults to 'use points to pay' and none of the previous order history is retained. Delivery was quick though, ordered Monday the 11th and it came today Tuesday the 12th. Also had a Qantas wine magazine attached and letter from October 2021 attached saying welcome to Qantas wine however maybe that was just attached at an earlier stage.
I'm having heaps of issues, half the pages don't workThe new website is terrible!
AFF Supporters can remove this and all advertisements
Good luck.I'm having heaps of issues, half the pages don't work
It also overcharged me, I ordered wine $180 + used $50 birthday voucher but charged me $144
So now I have to email :/
I can ring Amex and file a complaint?Good luck.
Customer service is not what it used to be.I can ring Amex and file a complaint?
It's basic math, $180 - $50 = $130
I don't know where the $14 came from? Shipping is free.
They responded to my complaint about my damaged box, just poor AusPost service so hopefully they respond to this now.
Yeah, I've heard all the complaints.Customer service is not what it used to be.
Indeed, try as I might I couldn't find the button to press for bonus points.I too dislike the new web site layout/operation. I normally look at bonus points deals. Finding such deals is now a lot more difficult. I did manage to find one for 12,000 points for 12 reasonably decent reds for under $300. But I really do not like the default to "use pints".
The way I found it by hovering over the various Black/White text tab options (Red Wine, White Wine, Rose, Sparkling etc.) and then selecting "Bonus Points" under the "Latest Offers" grouping.Indeed, try as I might I couldn't find the button to press for bonus points.
I guess I might give them a ring and tell them so.
Thanks, I'll give that a try, but I can't see how this will increase the sales of Qantas Wine. I would have thought that most buyers were quite savvy people. Otherwise they'd go elsewhere?The way I found it by hovering over the various Black/White text tab options (Red Wine, White Wine, Rose, Sparkling etc.) and then selecting "Bonus Points" under the "Latest Offers" grouping.
You need to take note of the default quantity in the listing. For example, if 1 bottle is the default, then the listed bonus points is per bottle, but if default quantity is say a case of 6, the the listed points is for the case:
View attachment 274709
This one would be 6000 points for a case of 6 bottle.
While the one below would be 4800 points for the case of 6.
View attachment 274710
And this is the Mixed Case deal I bought earlier in the week ... shown as having been shipped but no points posted to my account yet. I hope the web site enhancement did not enhance the points crediting process.
View attachment 274711
Perhaps they gave the site enhancement project to the IT work experience kid againThanks, I'll give that a try, but I can't see how this will increase the sales of Qantas Wine. I would have thought that most buyers were quite savvy people. Otherwise they'd go elsewhere?
Pick me... I'm happy to help with UAT anytime... for appropriate consideration of courseThe new website is that bad it’s enough to turn me off using it, and I buy a lot of wine lol.
How on earth did it pass user acceptance testing?
So many issues it’s hard to know where to start.…
You could not do any worse but why did they waste their money on an upgrade when the old platform worked?Pick me... I'm happy to help with UAT anytime... for appropriate consideration of course
Appreciate the QF serving suggestion but I prefer traditional glassware.... But I really do not like the default to "use pints".