- Joined
- Mar 5, 2019
- Posts
- 3,458
- Qantas
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- Virgin
- Platinum
Recent experience getting Y/J reward seats released for QF-WP - I tried getting seats CBR-SYD, CBR-MEL on 4 occasions with no luck. Outright rejected. Not sent to manual processing, so I guess the agents are now catching up to the new rules, as @lurker explained.
When I get to talk to HBA/AKL, I ask if there is a chance they can request a seat they say, "The system is not allowing me to request seats as all the seats are logged under commercial fare buckets. Earlier we can request to change a commercial fare bucket seat into a reward (X/U) seat, however, we can't do that anymore. Unless the seats are released into the system, there is now no way to request for more than what is already in there, hope that explains it, Mr. Ade"
When I get to talk to HBA/AKL, I ask if there is a chance they can request a seat they say, "The system is not allowing me to request seats as all the seats are logged under commercial fare buckets. Earlier we can request to change a commercial fare bucket seat into a reward (X/U) seat, however, we can't do that anymore. Unless the seats are released into the system, there is now no way to request for more than what is already in there, hope that explains it, Mr. Ade"