QFF Platinum requesting release of extra Classic Reward seats?

[sudoer]

From the thread about the call centre incident looks like they've been back online since late last week.

That doesn't add up, they sent comms to all QF staff on the morning of Thu 27th:

The Hobart site will remain closed until we're confident it's structurally safe and any necessary repairs are complete

And later in the same day they sent the following to all P1s:

Our Hobart Contact Centre, including the Qantas VIP Service Team, is currently closed due to unforeseen circumstances. We will reopen as soon as we can. In the meantime, our ability to respond to service requests via email and phone is affected, and you may be redirected to one of our alternate customer service sites.

 

[ChrisMars]

That doesn't add up, they sent comms to all QF staff on the morning of Thu 27th:



And later in the same day they sent the following to all P1s:

Is WFH an option for the Hobart Staff?

 

[sudoer]

Is WFH an option for the Hobart Staff?

I don't know the answer, but if it were easily achievable, I would've expected the message to P1s would be worded differently.

 

[henrus]

Is WFH an option for the Hobart Staff?

I'm sure I've spoken to Hobart staff who've been working from home in the past.

 

[sudoer]

I'm sure I've spoken to Hobart staff who've been working from home in the past.

It was a thing during covid, but that was a significantly different beast and expected to continue for months/years. Also IIRC quite a few of the Hobart staff were furloughed, so fewer staff to get set up at home.

 

[BriarFlyer]

The recorded message about Hobart CC being closed was still running yesterday evening.

 

[fletty]

The recorded message about Hobart CC being closed was still running yesterday evening.

And this morning when I called - I definitely didn't get Hobart (first time ever)

 

[bPeteb]

And this morning when I called - I definitely didn't get Hobart (first time ever)

Lucky you that you have only ever got through to Hobart

 

[RSD]

Can a WP request that a points upgrade seat be made available? Looking at an upgrade to business on a flight from HKG to SYD.

 

[henrus]

Can a WP request that a points upgrade seat be made available? Looking at an upgrade to business on a flight from HKG to SYD.

Nope as points upgrades aren't linked to award space and rather are space available in the week leading up to departure. If the flight is really empty it'll clear far out otherwise it could be right up until the gate if you've ticked that option.

 

[RSD]

Nope as points upgrades aren't linked to award space and rather are space available in the week leading up to departure. If the flight is really empty it'll clear far out otherwise it could be right up until the gate if you've ticked that option.

Damn. At least the booking is now letting me request an upgrade - 54,500 points for HKG-SYD to go from Y to J. (for some reason it wouldn't give me the option yesterday).

 

[elanshin]

Can a WP request that a points upgrade seat be made available? Looking at an upgrade to business on a flight from HKG to SYD.

Just curious, beyond work paying for travel in Y situations, wouldn't a direct request usually work out better?

 

[RSD]

Just curious, beyond work paying for travel in Y situations, wouldn't a direct request usually work out better?

It probably would - except that I booked the ticket a few days ago - and only now has the need arisen for J - mainly for the extra 10kg of baggage allowance. I'm not sure how many points are needed for a direct request?

@elanshin - I'm about to post a question in the Open Discussion section about travel from Hong Kong to a destination in southern China that you might be very knowledgeable about.

 

[elanshin]

It probably would - except that I booked the ticket a few days ago - and only now has the need arisen for J - mainly for the extra 10kg of baggage allowance. I'm not sure how many points are needed for a direct request?

68.4k from memory for J on QF metal. 75k if you can find CX CR. I'm surprised that 50kg isn't enough. That's a lot of stuff you're hauling

@elanshin - I'm about to post a question in the Open Discussion section about travel from Hong Kong to a destination in southern China that you might be very knowledgeable about.

Responded there.

 

[RSD]

68.4k from memory for J on QF metal. 75k if you can find CX CR. I'm surprised that 50kg isn't enough. That's a lot of stuff you're hauling

Joys of being a technical diver - its impossible for us to travel light - one of the drawbacks of going beyond recreational scuba diving depths (40 metres) - the amount of gear we need grows exponentially - and you can't rent this sort of gear at your destination.

 

[QF029]

Out of curiosity has anyone had success requesting seats / dates that were previously rejected (assuming no material change in inventory)?

 

[HarryTheFlyer]

Out of curiosity has anyone had success requesting seats / dates that were previously rejected (assuming no material change in inventory)?

Yes.
Had success getting 2 x J seats released on both YVR>SYD and LAX>SYD at a later date as we got closer to departure. Just left the booking there in escrow and called up and asked the operator to send it back through the droid.
It never hurts to keep asking.

 

[mviy]

If the loads remain light the chances of QF selling the seats as revenue tickets reduces as the flights get closer. There’s always the chance that a group of people decide to buy tickets on the date you wish to travel, but if you have flexibility you could consider a range of dates.

 

[LinaLee]

HAPPY Sunday Morning 30mins call.
Yes to First CR for:
18/10 QF1 SIN/LHR
2/11 LHR/SIN

Edit: Actually I only asked for business but got rejected and was asked if I’d like to try for first ….

 

[Economy_Gold]

HAPPY Sunday Morning 30mins call.
Yes to First CR for:
18/10 QF1 SIN/LHR
2/11 LHR/SIN

Edit: Actually I only asked for business but got rejected and was asked if I’d like to try for first ….

My experience is that on QF 1/2 and 11/12 it is often easier to get F released than J, so your experience is in line with that.