Should P1's and CL be "guaranteed" seat selection?

[Feper]

I know that I will probably be howled down for proposing this but anyway.

My suggestion is that CL and P1 be guaranteed their preferred seat selection when traveling.

for example if they have a preference for 5C (or whatever) depending on travel class or plane type, then they can be guaranteed that they will get that seat unless a fellow CL or P1 has already booked, then it would default to a second or third preference.

I think that this would be a great benefit to offer QF's most valuable customers.

 

[harvyk]

Given that anyone from PS upwards can request a seat shortly after booking I don't really see what the problem is. CL's and P1's already get first dibs on the best seats, however once a seat is allocated I don't see why it should be taken off the person unless there is a real operational reason as to why.

 

[moa999]

As you say Feper, what happens when 5 P1s have a preference for 1A.
Too many plane variations for this to work.

As it is CL/P1s already have the benefit of block rows and the special phone line... I think this is enough.

 

[nlagalle]

you have... it's called Advanced Seat Selection..

 

[simongr]

Yes you can always have 5C. I will stick with 4C.

 

[Feper]

<redacted>

What I am suggesting is a scheme to guarantee that these premium customers receive their preffered seat.

Advanced seat selection as suggested by someone is not the answer, someone's preference may be for 63B for some reason, they should be able to guarantee that preference.

 

[harvyk]

<redacted>

What I am suggesting is a scheme to guarantee that these premium customers receive their preffered seat.

Advanced seat selection as suggested by someone is not the answer, someone's preference may be for 63B for some reason, they should be able to guarantee that preference.

<redacted>

So you think it's acceptible for QF to kick a pax out of a seat, because a CL or a P1 wants it, even after boarding? Hate to break it to you, but a P1 is not that important, if you where you'd have been given CL.

I do believe a good number of seats are only allocated at check in, and I've always received the seat I've asked for, or I've been moved to a better seat / class. I can't imagine that QF wouldn't put a CL and to a lessor extent a P1 into the best available seat on the plane had they needed to move them

 

[richie9x]

Not sure that they would ever offer a guaranteed seat selection. But as a P1 I generally always end up with a good seat even if I don't select a seat. A few times on 737s I haven't done advanced seat selection, just waited until check in and it came up with 4A automatically.

For international flights the P1 support team or whatever they are called usually end up assigning a seat if I haven't selected one, it usually the same as what I would have selected. If there is a equipment swap with different layout I still seem end up being assigned I what I consider the best seats in class.

About the only times I have not received a good seat is when I have made a late change or new booking on the day of the flight or if I have received a free upgrade. In those two cases I am happy with any seat and would not want to displace someone else.

 

[Feper]

<redacted>

So you think it's acceptible for QF to kick a pax out of a seat, because a CL or a P1 wants it, even after boarding? Hate to break it to you, but a P1 is not that important, if you where you'd have been given CL.

I do believe a good number of seats are only allocated at check in, and I've always received the seat I've asked for, or I've been moved to a better seat / class. I can't imagine that QF wouldn't put a CL and to a lessor extent a P1 into the best available seat on the plane had they needed to move them

<redacted>

and yes, I would expect another pax be reallocated another seat, not an unusual occurrence
, this wold be due to operational requirements.

 

[harvyk]

<redacted>

Ok, lets just say QF introduce this, what happens when you drop down to something below P1, would you happily move put of your carefully selected seat without a fuss just because someone more important than you wanted it?

 

[nlagalle]

<redacted>

and yes, I would expect another pax be reallocated another seat, not an unusual occurrence
, this wold be due to operational requirements.

<redacted>

[Do] you think another pax should move because you want that seat? it certainly wouldn't be classed as operational requirements. perhaps DYKWIA requirements would be a better label for it.

 

[Feper]

<redacted>

Ok, lets just say QF introduce this, what happens when you drop down to something below P1, would you happily move put of your carefully selected seat without a fuss just because someone more important than you wanted it?

<redacted>
yes I would happily accept the hangers that have occured, I would have omcoice in the matter as QF would have done this seamlessly and my BP would just have me allocate sweat on it.
With cough <redacted> it states quiet clearly that this is subject to change and one of those reasons to change would be to ensure that their premium FF's get their chosen seats.

 

[spentan]

<redacted>

and yes, I would expect another pax be reallocated another seat, not an unusual occurrence
, this wold be due to operational requirements.

<redacted>

And I think this guaranteed Seat selection that you're suggesting is not that great an idea, but could I place a twist on it, where a P1/CL or even a WP/SG/PS/QP can place preferences for their seats, so that if there is an Aircraft change, then you don't get bumped to a seat at the back of J, it just goes to the next one you have in your preferences.

 

[vitagen]

I wouldnt move for anyone (except at the request of cabin crew) and my wife.

Your attitude really amazes me feper,<redacted>.

Sent from my GT-I9100 using AustFreqFly

 

[Feper]

<redacted>

Are you really that up yourself that you think another pax should move because you want that seat? it certainly wouldn't be classed as operational requirements. perhaps DYKWIA requirements would be a better label for it.

<redacted>

And yes, servicing the needs of premium customers is an operational requirement, with the number of P1's and CL around this is unlikely to cause major disruption.

 

[cmon0005]

for example if they have a preference for 5C (or whatever) depending on travel class or plane type, then they can be guaranteed that they will get that seat unless a fellow CL or P1 has already booked, then it would default to a second or third preference.

I thought you only travelled in F & J? If you were that 'important' and 'valuable' you wouldn't be flying in Y anyway to bother about seat selection in row 4..

 

[Feper]

<redacted>

And I think this guaranteed Seat selection that you're suggesting is not that great an idea, but could I place a twist on it, where a P1/CL or even a WP/SG/PS/QP can place preferences for their seats, so that if there is an Aircraft change, then you don't get bumped to a seat at the back of J, it just goes to the next one you have in your preferences.

It should be obvious as to why a P1 is more valuable than a WP, essentially 3 times the flying to get that level, and with that would come the rewards.

<redacted>

 

[JohnPhelan]

<redacted>

And yes, servicing the needs of premium customers is an operational requirement, with the number of P1's and CL around this is unlikely to cause major disruption.

<redacted>

And please stop continually trying to suggest that P1 is somehow equal to CL. It is not.

 

[Feper]

I thought you only travelled in F & J? If you were that 'important' and 'valuable' you wouldn't be flying in Y anyway to bother about seat selection in row 4..

Yes, I do only fly f or J internationally, but domestically it's all Y, my point is that the choice should be there whether it is for 1A or 73K

 

[nlagalle]

<redacted>
And yes, servicing the needs of premium customers is an operational requirement, with the number of P1's and CL around this is unlikely to cause major disruption.

no it isn't... it's serving a DYKWIA want... operational requirements relate to staffing and aircraft. not "Feper wants his seat we'd better move that person so he doesn't throw a tanty... or worse still continually bump them during the flight".