Well, Skybus has decided to mess it's customers around yet again.
I went to the payment window to top up my 10 trip card but was told that a couple of weeks ago Skybus stopped selling 10 trip tickets in person. They can't be bought off the web-site either. The only way to buy them is through the app.
The customer service person wasn't sure why but though that it was to make it easier for people to buy....hah!
So, without any other choice, I went on to the app and was not at all surprised that there's nowhere to enter your Velocity number so the 1,000 points for a 10 trip ticket has now gone out the window.
On their web-site I then noticed that they are stopping all Velocity points next month anyway:
"Velocity points available until January 31st 2020 only. "
So, if you want to get some points and don't need a 10 trip ticket then I would buy online (not the app though) or at a ticket office before then.
Skybus strikes again.
I went to the payment window to top up my 10 trip card but was told that a couple of weeks ago Skybus stopped selling 10 trip tickets in person. They can't be bought off the web-site either. The only way to buy them is through the app.
The customer service person wasn't sure why but though that it was to make it easier for people to buy....hah!
So, without any other choice, I went on to the app and was not at all surprised that there's nowhere to enter your Velocity number so the 1,000 points for a 10 trip ticket has now gone out the window.
On their web-site I then noticed that they are stopping all Velocity points next month anyway:
"Velocity points available until January 31st 2020 only. "
So, if you want to get some points and don't need a 10 trip ticket then I would buy online (not the app though) or at a ticket office before then.
Skybus strikes again.