We've now had a couple of SQ suite experiences under our belt. Very very impressive!
Sure the cabin and F & B offer are clearly superior however, for us, the cabin crew was the defining difference. The people of SQ are committed, engaged, and friendly - it really is the icing on the cake.
To highlight this point of difference with QF ...... after arriving SYD and checking in for the QF dom transit at the Int terminal, the QF agent was clearly upset we interrupted her early morning catchup with 6 or 7 other agents - perception is reality!
As we were on the escalator to the J SYD DOM lounge ..... a QF agent in full dress uniform barked at us to get out of the way, and let out an almighty sigh as she pushed past me and many others on the escalator.... all this negative customer interaction to gain something like 2 seconds.
We will definitely start flying SQ - both award and cash.
We will continue to fly QF - have zillions of points to burn. When they'll all gone ...... LTG will be our safety net.
Both old and new suites are beautiful, but the new suites are extra special?
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View attachment 164111