SQ Tips, Trips and Tales

[SOPOOR]

sorry folks, either im the biggest nong on earth or Singapore site really sux,

im just trying to do the simplest task of seeing availability of a melb to sing one way in the first week of jan, Y, J, F

and I keep getting this error msg, and yes, I did choose changi for my destination, it keeps reverting back to SIN,

I got fed up, downloaded the app, and did the same thing I and also I get the same error msg

 

[daft009]

SIN should expand to the whole thing, not just SIN... hence the error
can you pick manually from the drop down?

 

[SOPOOR]

SIN should expand to the whole thing, not just SIN... hence the error
can you pick manually from the drop down?

The thing is i choose changi from the drop down
And when i click it, the above error comes up

If i do it on the app,
I get this (video), it hangs for a while

Streamable - free video publishing

Check out this video on Streamable using your phone, tablet or desktop.

streamable.com

It just goes back to the app home page

 

[daft009]

actually i just tried the same search as you and get the same problem.
bug on the site

tried SYD to SIN and the same error for 2nd Jan.

tried a random date in april and no issues

 

[SOPOOR]

actually i just tried the same search as you and get the same problem.
bug on the site

tried SYD to SIN and the same error for 2nd Jan.

tried a random date in april and no issues

thanks for trying, what a mess the sing site has always been,
I thought maybe I was old school and thought maybe the app is ten times better,

not a good first impression for the app

 

[TomVexille]

No problem searching that date here. Maybe try a different browser?

 

[SOPOOR]

No problem searching that date here. Maybe try a different browser?

just tried FF IE and chrome,

all didnt work

 

[get me outta here]

In Safari, Mel-Sin one way does not come up. Mel-Sin return does come up, but no seats in the first week going up. There was an advantage seat on 11 Jan. That was in J.

 

[SOPOOR]

In Safari, Mel-Sin one way does not come up. Mel-Sin return does come up, but no seats in the first week going up. There was an advantage seat on 11 Jan.

yeah ive just been on the phone to them, after a 20min hold, they encouragesd me to submit a feedback, which I did already

I got nothing avialbe for the few days around 2nd Jan,

even looked a J, F

 

[Matt_01]

The app is working for me. SQ/KF did make a few changes 4-6 back have you updated your account?

 

[SOPOOR]

The app is working for me. SQ/KF did make a few changes 4-6 back have you updated your account?

I installed the app for the first time a few days ago, Iassume I would have the latest version?

 

[Matt_01]

Are you now using the password or the PIN. I had to reinstall the app and change passwords over a couple of different browsers/ apps before setttings seemed to go back to normal. From memory it was a week to week and a half of frustration at a time when I was trying to book LAX back to AU. On the app on this/my iPad I can see Y rewards on all 4 flights MEL-SIN on 2 Jan, all advantage waitlist.

 

[SOPOOR]

Are you now using the password or the PIN. I had to reinstall the app and change passwords over a couple of different browsers/ apps before setttings seemed to go back to normal. From memory it was a week to week and a half of frustration at a time when I was trying to book LAX back to AU. On the app on this/my iPad I can see Y rewards on all 4 flights MEL-SIN on 2 Jan, all advantage waitlist.

Ive veen using password for the past few months if i recall.
Its just weird why this isnt working..

Obviously my chances of getting a flight are slim. But it would be helpful to have acess to this info rather than calling up every day

 

[daft009]

just noticed something else broken in the award search.

the 7 day calendar showing saver available.
drill down on any of the 7 days, saver is either waitlist or not available. only advantage available.
WTF

 

[I love to travel]

I am just searching now not having these issues. Am using app.

 

[daft009]

I am just searching now not having these issues. Am using app.

Just tried the app, same issue for me
SYD to HKG 1 way in J on 24th May. No saver available but search says yes

 

[I love to travel]

I think it comes up saver when waitlist is available which it is on this date

Just tried the app, same issue for me
SYD to HKG 1 way in J on 24th May. No saver available but search says yes

 

[daft009]

I think it comes up saver when waitlist is available which it is on this date

Aah so waitlist status in the calendar is when every option is waitlist?

If saver is waitlist then it should say advantage IMO

 

[SOPOOR]

Aah so waitlist status in the calendar is when every option is waitlist?

If saver is waitlist then it should say advantage IMO

Agree.

 

[daft009]

Agree.

i'm sure it used to be how we're thinking it should be