SQ Tips, Trips and Tales

[Cruiser Elite]

There was discussion above re Satay on Australian routes - I posted that I could never recall Satay on MEL or SYD-SIN route but others mentioned it is served on PER-SIN route - as always SAA Feedback your best friend so I inquired - response here:

VIA EMAIL

Mr Cruiser Handsome Elite

4 December 2019

S-2019-11-1591215

Dear Mr Elite

Thank you for your enquiry.

We would like to advise that satay is not served on the Singapore-Melbourne route because of the long block times and strict quarantine laws. The Singapore-Perth route is an exception because of the shorter block times and turnaround time.

We hope you find the above information useful.

Warm regards.

Yours sincerely
John Ng
Customer Affairs Manager
Singapore Airlines Limited

Hope this helps to clarify.

 

[LadyC]

There was discussion above re Satay on Australian routes - I posted that I could never recall Satay on MEL or SYD-SIN route but others mentioned it is served on PER-SIN route - as always SAA Feedback your best friend so I inquired - response here:

VIA EMAIL

Mr Cruiser Handsome Elite

4 December 2019

......

Hope this helps to clarify.

No poetic licence taken in that title?!

 

[SponsorSFC]

The LHR route has had the 777 replaced by a 388 with new suites for the European summer and there is saver availability apparently.

This page does not exist.

flighthacks.com.au

 

[Cruiser Elite]

Other changes also as 380 with old Suites replacing new 380 for a return flt we have Jul 08, 2020 ZRH-SIN

Edit: Oh just read article above - new 380 shifting over them ZRH route to LHR

 

[SOPOOR]

just got this email

Dear Sir/Madam,

This is regarding your upcoming trip with Singapore Airlines.

Flight Depart Arrive You were originally booked on: SQ 218 MEL 00:05 05 Jul 2020 SIN 06:00 05 Jul 2020 Your flight has been revised to: SQ 6001 MEL 00:05 05 Jul 2020 SIN 06:00 05 Jul 2020

google reveals nothing, about what plane it is ,

anyone heard of this flight number/details??

 

[Rangalad]

There was discussion above re Satay on Australian routes - I posted that I could never recall Satay on MEL or SYD-SIN route but others mentioned it is served on PER-SIN route - as always SAA Feedback your best friend so I inquired - response here:

VIA EMAIL

Mr Cruiser Handsome Elite

4 December 2019

S-2019-11-1591215

Dear Mr Elite

Thank you for your enquiry.

We would like to advise that satay is not served on the Singapore-Melbourne route because of the long block times and strict quarantine laws. The Singapore-Perth route is an exception because of the shorter block times and turnaround time.

We hope you find the above information useful.

Warm regards.

Yours sincerely
John Ng
Customer Affairs Manager
Singapore Airlines Limited

Hope this helps to clarify.

Don't understand SQ's reply.

1. Strict quarantine laws would also apply to Perth.
2. Unless the flight is double catered ex SIN, what would block time have to do with satay?

FWIW - MH serves satay ex Melbourne.

 

[MEL_Traveller]

just got this email

​

Dear Sir/Madam,

This is regarding your upcoming trip with Singapore Airlines.

​ Flight Depart Arrive ​ You were originally booked on: SQ 218 MEL 00:05 05 Jul 2020 SIN 06:00 05 Jul 2020 ​ Your flight has been revised to: SQ 6001 MEL 00:05 05 Jul 2020 SIN 06:00 05 Jul 2020

google reveals nothing, about what plane it is ,

anyone heard of this flight number/details??

This AFF thread from 2018 suggests the '6001' might be a temporary 'holding' flight number pending a schedule change: SQ 6001 (seems it will eventually change back to something more familiar)

 

[MEL_Traveller]

Don't understand SQ's reply.

1. Strict quarantine laws would also apply to Perth.
2. Unless the flight is double catered ex SIN, what would block time have to do with satay?

FWIW - MH serves satay ex Melbourne.

I was thinking double catered might be a possible reason (in terms of taking back the leftover sticks and meat products?). But that shouldn't affect departures ex AU where local produce could be catered.

The ban on meat should only apply to pork ATM? Satay would generally be lamb, beef or chicken.

 

[Comoman]

Don't understand SQ's reply.

1. Strict quarantine laws would also apply to Perth.
2. Unless the flight is double catered ex SIN, what would block time have to do with satay?

FWIW - MH serves satay ex Melbourne.

It is double catered - I asked the crew last week.

 

[SOPOOR]

This AFF thread from 2018 suggests the '6001' might be a temporary 'holding' flight number pending a schedule change: SQ 6001 (seems it will eventually change back to something more familiar)

Spot on mel.

You are right.!
I just got another email

This is regarding your upcoming trip with Singapore Airlines.

Flight Depart Arrive You were originally booked on: SQ 6001 MEL 00:05 05 Jul 2020 SIN 06:00 05 Jul 2020 Your flight has been revised to: SQ 218 MEL 23:35 04 Jul 2020 SIN 05:30 05 Jul 2020

 

[Cruiser Elite]

Yes PER is a turn around destination - all F & B loaded in SIN - I have asked for some further clarification and will post when I receive

Also don’t disregard the fact that there are greatly varying regs and laws regarding foodstuffs eminating from different countries right around the world - I don’t know - I just try to pass on info for benefit of all

 

[coriander]

I just got another email

Same here - same flight, different day. (likewise two emails 30 minutes apart).

However when I go online to check I have a pop-up
"Schedule change(s) in your flight booking
There has been change(s) to one/some of the flight(s) in your booking. The revised flight itinerary is listed below:"
Flight : MEL - SIN
"Decline/Accept" changes. I hit Accept -> "Just a moment.... we'll take you there...." then same Decline/Accept pop-up appears.

 

[coriander]

Had to ring SQ/KF to check that I had accepted changes and that the seat allocations that the website said were "no seat selected" were in fact intact - they were <whew!>

But......
Our onward flight FRA-DBV had "disappeared" even though it was on my SQ travel itinerary.
After 50 minutes on the phone, they discovered the booking intact but hadn't confirmed it because they hadn't debited my credit card for the extra fees and taxes. They've now done that so I can breathe a sigh of relief. (These bookings were all done whilst I was in the midst of an intense medical treatment so it's quite probable my brain was addled and I may not have confirmed when I should have. Anyway all sorted now.)
SQ person was very hard to understand when she spoke quickly but was very helpful in sorting things out.

 

[daft009]

if i book an award SYD to SIN and another SIN to EUR on two separate PNR/tickets.
Can/would SQ join them into one PNR/tickets?

my understanding is if my SYD to SIN is delayed or similar I could miss my second flight and it would be my responsibility.
However if one PNR then SQ would sort me out?
have I understood that correctly?

 

[coriander]

my understanding is if my SYD to SIN is delayed or similar I could miss my second flight and it would be my responsibility.
However if one PNR then SQ would sort me out?

That is correct.
As to whether they will/could join tickets, I dunno.
My experience with a similar situation: as above, I booked MEL-xSIN-FRA on day of release. I wanted to fly on to DBV but that flight was the next morning (us arriving into FRA 2040h) and flights hadn't been released. I grabbed MEL-FRA when I could and rang them a day later to add FRA-DBV onto the same ticket/PNR for an extra 1500 points which they (sort of) did.
YMMV.

 

[daft009]

just rang them, she said she can link them on their backend, incase of delays & check through baggage
this can be an award & cash mix

 

[ronicat]

Perth Airport lounge - has anyone flying J on SQ used the air New Zealand lounge instead of the Singapore lounge? If so which is the better for room and food?

 

[ronicat]

Perth Airport lounge - has anyone flying J on SQ used the air New Zealand lounge instead of the Singapore lounge? If so which is the better for room and food?

The answer to my question doesn’t really matter. I have determined it won’t be open so not an option anymore.

 

[mel-world]

A quick story of some good fortune travelling SQ 919, the 1705 MNL-SIN service Wednesday 11 December on a 777-300 (9V-SYL). While waiting in the lounge, I was paged to inform me that the IFE for seat 20A was not working and I could move to the latter flight at 1900 that I had originally booked. (No thank you - as I had a transfer to MEL and I needed lounge time for a shower and food).

Just before take-off a member of the ground staff arrived at my seat and gave me and the guy sititng in 20B S$150 of vouchers for the inconvenience of foregoing IFE on the flight. Thanks very much. I had music, podcasts and Netflix downloaded on my computer anyway. After an uninspiring dinner and about 45 mins out of Singapore, the CSM came along to again apologize for the lack of IFE and gave me a further S$150 worth of vouchers for the inconvenience. Thanks very much, again. Maybe I should have said I already had some but I thought I might have dropped the originals at the front of the cabin as none were forthcoming for 20B - until he went forward and asked for them.

Call it a Christmas gift from SQ. Not as good as an upgrade but a pleasant surprise.

 

[JessicaTam]

I am looking to head to EU later this year. I would like two R seats to where-ever. I can see one on dates that suit, but not two. When I search for two, I am offered a waitlist. Am I better off booking the one seat I can get and waitlisting the other, or waitlisting two seats from the get-go?

Ta.