SQ Tips, Trips and Tales

[BriarFlyer]

Thank you @MattA for that link and the benefit of your experience. This is likely to be a more straightforward solution than fighting for reinstatement of miles and, given that extended timeframe, I would be able to use the original booking.

 

[Cruiser Elite]

WOW - SQ taking the P155 - remote chance I might need do a quick dash to NYC mid Jan - if no rdpt invent SQ F SYD-SIN-FRA-JFK ret ~A$18.5K - EK F MEL-DXB ret ~A$12.5K - seriously?

 

[cove]

That’s a long way to go for a New York steak CE. Hope it’s a good one.

 

[Cruiser Elite]

That’s a long way to go for a New York steak CE. Hope it’s a good one.

With a shoot load of luck NY just a stepping stone to another dest

But appears no shortage of rdpt invent late Jan / early Feb so shekels should be safe - we‘ll just see what next couple weeks bring

 

[daft009]

is it easy to cancel the return leg only of a redemption without cancelling the other leg?

not really fussed about the $ involved.
I originally booked SYD to FRA return.
Would still like to keep SYD to FRA but I've also just booked MUC to SYD for the return only.

 

[lovetravellingoz]

is it easy to cancel the return leg only of a redemption without cancelling the other leg?

not really fussed about the $ involved.
I originally booked SYD to FRA return.
Would still like to keep SYD to FRA but I've also just booked MUC to SYD for the return only.

Well everything used to be easy at SQ...but is slower now.


Years ago I did similar though I had them change the return leg and it was a quick phone call. I think that back then they did not even charge the change fee. Just the difference in booking fees.

 

[Matt_01]

is it easy to cancel the return leg only of a redemption without cancelling the other leg?

not really fussed about the $ involved.
I originally booked SYD to FRA return.
Would still like to keep SYD to FRA but I've also just booked MUC to SYD for the return only.

It should be possible but you will have to call and that will not be quick. I have recently changed MEL-LHR, FRA-ADL from MEL-JFK,SEA-ADL it was all quite easy and the agent reserved the seats, I had to call back once once I had transferred some additional miles and the tax difference was a refund which was back on my CC within a couple of days.

 

[daft009]

Well everything used to be easy at SQ...but is slower now.


Years ago I did similar though I had them change the return leg and it was a quick phone call. I think that back then they did not even charge the change fee. Just the difference in booking fees.

It should be possible but you will have to call and that will not be quick. I have recently changed MEL-LHR, FRA-ADL from MEL-JFK,SEA-ADL it was all quite easy and the agent reserved the seats, I had to call back once once I had transferred some additional miles and the tax difference was a refund which was back on my CC within a couple of days.

thanks guys
will call in due time, trip not till end March 2022.
abundance of miles so I've already booked the return from MUC.
the return from FRA will be a straight cancel/refund

 

[mel-world]

Just to provide some balance to the comments about the slow reaction times from the SQ call centres recently (and similar comments re the QF call centres), I had a need to have my FF number added to an SQ booking (made by a third party), and for some reason, the website and App would not allow me to do it on-line.

I sent a text to the PPS Connect service and had a response within an hour, rather than the usual 10 mins. I asked how busy they were and was informed that most Singapore based operators are still working from home and she had a list of call backs numbering over 50 at 0700 Singapore time with more being added every minute.

I do know that there are some changes that cannot be done on-line but we must realise that SQ continues to maintain flights to and from Australia right through the pandemic. It cannot be easy. (I may be an apologist for SQ, but they have rarely let me down).

 

[Matt_01]

@mel-world I will use online when ever possible the only reason I had to call is due to fact that SQ will change booking and reroute over the phone without penalty. If SQ had lifted/ waived the points redeposit fee I would have happily cancelled the bookings waited for the points to come back and rebooked. I am happy to wait on the line for about 40-60 minutes and save USD225 to make some changes for me it is not that problematic, just call leave the phone on speaker and continue working until they answer. I am only SQ *G so I get I will have to wait and from what I have read QF wait times are far worse for the masses than SQ.

 

[mel-world]

Don't read my post the wrong way. I do sympathise with everyone who has to sit of the phone for hours, especially for something you should be able to do on-line. I was just trying to add a little perspective from the other side.

 

[get me outta here]

Seat advice please for EWR-SYD. Can only choose 15 back (no bulkhead). I’d like a window and quiet.

 

[Matt_01]

Seat advice please for EWR-SYD. Can only choose 15 back (no bulkhead). I’d like a window and quiet.

Are you on the 2 class a350 ULH? If so and if R15 is the best you can get I would take that. The only bulkhead seats are R11 and R19, R11 will be blocked for PPS members R19 is a basinet seat and near the galley, R12 may also be blocked for SQ SG. We were booked on one of these aircraft LAX-SIN and seats we selected were R12,14,15 when playing around with who would sit where I was the only one in the booking that could select R12. I would like to be able to provide more detail on how the seating was however Covid put a stop to the flight. I asked a similar question when looking for seating advice up thread.

 

[get me outta here]

Thanks @Matt_01, yes is the A350 ULR. I read around a bit on FT etc.
I wonder if one aisle is busier that the other with FAs main routes etc. I’ll stick with 15 and maybe if this trip actually comes off, try to figure out if / when row 11 comes up.

 

[Matt_01]

I’ll stick with 15 and maybe if this trip actually comes off, try to figure out if / when row 11 comes up.

R11 should become available to all at either T-96 or T-48 depending on the route.

 

[mel-world]

You might also want to consider the position of the tray table and proximity to the window. If you want to be closest to the window, with small table on the left, select the even numbered rows. Maybe a bit more private. Although I cannot be certain, I think the odd numbered rows have the small table on the right. You can see the position as you select your seats.

 

[get me outta here]

You might also want to consider the position of the tray table and proximity to the window. If you want to be closest to the window, with small table on the left, select the even numbered rows. Maybe a bit more private. Although I cannot be certain, I think the odd numbered rows have the small table on the right. You can see the position as you select your seats.

From what I can see, all tray tables are against the windows. I much prefer the seat next to the window, but it does not seem to be an option on the A350 ULR.

 

[mel-world]

Thanks, never flown on the URL version. The map on the website (but not under 'manage booking') did not indicate any tray table position.

 

[get me outta here]

I haven’t found it even under MMB. I resorted to looking at old photos of the cabins on various reviews.

Thanks, never flown on the URL version. The map on the website (but not under 'manage booking') did not indicate any tray table position.

 

[Matt_01]

You might also want to consider the position of the tray table and proximity to the window. If you want to be closest to the window, with small table on the left, select the even numbered rows. Maybe a bit more private. Although I cannot be certain, I think the odd numbered rows have the small table on the right. You can see the position as you select your seats.

Are you thinking of the a350 that is used for regional routes, these have off set seating with some seats on the window and some on the aisle (like QF). It is best to check the exact seat number on these aircraft as seat position based on row number changes as SQ does not use R13, i.e R11, 14, 16, 18 A/K are on the aisle and then the mini cabin R19 is also on the aisle. The other a350s including the ULH are all the same with no off set seating.