Anyone had issues doing ticket changes through the call centre where payments wouldn't go through?
Last Thursday i needed to change a future dated BOM-SIN flight to the next available DEL-SIN, was changed and there was a SG$120 fare difference. However no matter what card i tried to pay with over the ensuing 18 hours and numerous phone calls, payments were apparently being rejected.
Amex reported they had no attempted transactions on my card, in the end i paid for a whole new booking 3 hours out from boarding to ensure i got home, using the very same Amex card for around SG$950.
Any idea what may have gone wrong??
Also, loved SQ premium economy on both the 777 and a380, certainly more comfortable than BA business class was on the 787-900