Reporting from the less glamorous parts: whY.
Just completed a couple of short intra Asia sectors with SQ, CGK-SIN-BKK and return a few days later, so here’s a couple of random thoughts:
- added VA SG number to booking and it was reflected on boarding passes.
- no SQ lounge in CGK so no lounge invitation statement on that first flight boarding pass and “no lounge access” stated by check in agent. I asked them if I could show *A Gold status at the lounge and access that way whilst keeping VA on the flights. Not possible: have to have the lounge invitation on the BP. Once agent understood what I wanted she put my *A number in the booking, reprinted the boarding pass with the invitation statement, then went back in and returned the VA number. Lounge access no problems and flights credited to VA within two days!
- There is an SQ lounge of sorts at CGK T3. Enter the Saphire lounge as directed and get checked by their staff, but then get directed through that lounge area to an SQ only area at the far end (effectively a separate decent sized lounge). There was an extra staff member checking for SQ boarding passes.
- The aircraft on the CGK-SIN leg (A350-900) and return between same cities (B777-300) had Y+ product but it wasn’t being sold, so was available as a paid option for Y pax. I have no idea if SQ status pax get access to the seats preferentially/no cost.
- Y+ seats on both aircraft types still felt pretty cramped and I would not pay for them outright or upgrade to them for long haul or overnight.
- Y seat when adjacent seat (middle) was filled on A350-900, was uncomfortable. Even on just a short flight.
- Y seat on B787-1000 felt better than A350-900. Moreso when adjacent seat (middle) was vacant as the seat neighbour moved over to vacant aisle when crew announced boarding complete.
- I find the SilverKris lounge BKK is consistently good.
- SQ KrisFlyer Gold lounge T2, STILL has the toilet facilities outside the lounge.
Most annoying part of the whole trip… work paid for the flights and before travel, when quote was obtained for me to confirm flights were acceptable (quote was flex Y), I could see discount J for sale through the SQ website for a cheaper price. But apparently that was not possible, so we paid a higher price for me to have a less comfortable journey.