Cruiser Elite
Enthusiast
- Joined
- Oct 31, 2010
- Posts
- 13,886
You are 100% correct - mixed class J/F Saver rdpt SGN-SIN-SYD is 95K pts and as it cannot be booked online you are still eligible for the 15% discount.I would be grateful if someone could confirm the points required for a SGN-SIN-SYD redemption (in J Saver SGN-SIN) and F Saver Suite (SIN-SYD). My best guess is that it should be charged at the F saver rate (ie the highest class of the trip) of 75,000KF points less the 15% - so 63,750KF points plus taxes etc. Am I barking up the wrong tree here? KF say the cost is 95,000KF points before the discount (20,000 J for SGN-SIN and 75,000F for SIN-SYD).
You clearly spoke to an inexperienced agent - this is readily booked as an F Saver and does not require 2 separate bookings - all F benefits will flow to you on the J sector. Call up again and if you do not get this info conveyed to you ask for a Manager / Team Leader.