St George Amplify Signature Card 60,000 Qantas/Amplify points - Annual fee $279

[leyy]

Here's a screenshot of my points posted this week in QFF.

Note: my first points was also in April 2015 with st george.

hope this helps, looks like points post monthly around the 17-18th of each month.

 

[Dr Ralph]

We all paid the annual fee

We all paid a very large annual fee!

 

[helenaparis]

Precisely, which is why we should be receiving first class customer service

 

[Bindibuys]

After my stop at local St George branch, she promised to stay on top of this and call me - which she did!! (the only call from SG)
She received an email regarding my case. Yes, due to a glitch my points were not posted on my May statement. They will be posted on my June statement, apologies Qantas will only upload once a month on your statement date (not really believing this)
As compensation for this delay, they will be crediting my credit card $30.00 as partial refund of my membership fee.
Now..... to make sure they hit on 12 June.

 

[edy4eva]

A friend is having the same drama, was told the QFF points will be credited on the 5th month and that's after a dozen of phone calls! He was offered a significant discount on the annual fee.

 

[Daver6]

I called them re the 60,000 points and was transferred through to Qantas...I called St George back and was transferred everywhere, finally I was able to speak to someone vaguely reasonable who said the points would be posted exactly 3 months after you make your first purchase, not 3 months after you receive or activate the card...and she gave me some numbers to call if necessary: call 1300 30 40 40, press option 1, then option 3. The other two numbers are 1300 489 586 and 1300 851 324. I havent called any of these numbers yet as I have to wait a bit longer for my 3 months to pass. Hope this helps.

No points on the statement I just received and been over 3 moths since my first spend. I called the first number mentioned above and got put through to an Australian call centre with the calling being answered promptly. Paul was very helpful, aware of the issues and informed me I should have the points in my next statement.

 

[psylence]

As said before first purchase made 22nd Jan still no points, they promise on June statement. If they continue to play games and be so disorganized next step come join me at financial ombudsman fos.org.au westpac 7billion profit last year and can't even follow their own terms and conditions? If this is reverse and we don't pay them they give us bad credit rating and debt collectors.

 

[burmans]

I'll be heading there a week after you, rooms in central Manhattan are indeed pricy! I had the same issues looking for a place that was within our budget, yet not beng dodgy for my family to get around.

From what I've read, I perceived your key criteria to be (in order of importance)
a) price is within budget
b) "strategic" location
c) safety

Some of the previous posts have mentioned very good tips which I've used myself. As a summary, I could recommend these places which may fit within your requirements:

Hilton Garden Inn New York Long Island City/Manhattan View from hilton.com
2 QUEEN BEDS,


Without getting into the airbnb debate we've chosen to go standard hotels for various reasons (2am arrival being one of them!). Hilton (AAA rate), SPG (AAA) and hotels.com were the websites that I used. Overall, I've found the Hotels.com iOS app an awesome tool to use, and here's how you can use it to search for other locations meeting your criteria (adjust accordingly if I got it wrong):
a) Enter New York as destination, dates (check in 24 Aug, check out 28 Aug) and 2 adults, and search
b) From the ginormous list, click on the "Sort and filter" button below. Here's where it gets interesting...
c) Click 3+ for "Guest rating" = no dodgy locations hopefully?
and Neighbourhoods = just tick off "Broadway - Times Square", "Central Park", "Madison Sq Garden", "Midtown West", "SoHo - TriBeCa" just to limit the search radius slightly
d) Click Done
e) Voila you now have "YOTEL New York at Times Square, AUD1250", "Staybridge Suites AUD1504" among others.
f) These are sorted by Best Sellers (good option to start from here), then you can sort by Price Low -> High and expand search accordingly.

Hope my simple tips are of use

Have you requested this be escalated to their Internal Disputes Resolution (IDR) team and made the threat you will be escalating to FOS. In my experience this gets amazing results in very short time!

 

[ecst]

Have you requested this be escalated to their Internal Disputes Resolution (IDR) team and made the threat you will be escalating to FOS. In my experience this gets amazing results in very short time!

Ehhhh now what's happened here.... ... ?

 

[Colster]

So used the FB Complaint line (sent them a message) and they got back to me promptly saying my points would be in my account on the 17th of June which is 4 months after I bought a bottle of wine from Aldi with the card.

 

[thecat]

Well, after reading this thread and expecting the absolute worst, to my surprise I had the 60,000 points post last night - with a first (and only) purchase just under 3 months ago on March 9th. *Phew*...that saved a few phone calls.

The kicker? When trying to cancel they offered me $235 back by way of a pro-rata annual fee without any hassle at all, so I've strangely had a pleasant experience throughout all this, who'd have thought?

 

[edy4eva]

A friend is having the same drama, was told the QFF points will be credited on the 5th month and that's after a dozen of phone calls! He was offered a significant discount on the annual fee.

After several calls and emails, and involving the FOS, got an apology, double the amount of points and full refund of annual fee. Persistence pays greatly.

 

[burmans]

After several calls and emails, and involving the FOS, got an apology, double the amount of points and full refund of annual fee. Persistence pays greatly.

That's a very good result!

 

[st4ff]

Gave them a call over the weekend, and they said my points will be credited with my next statement (17 June). If not, "call again". I applied, got approved and made my first purchase in early Feb.

Will see what happens.

 

[edy4eva]

Gave them a call over the weekend, and they said my points will be credited with my next statement (17 June). If not, "call again". I applied, got approved and made my first purchase in early Feb.

Will see what happens.

Get the FOS in.

 

[badrastafari]

My 60k bonus points finally arrived with my June allocation (9th June). First points appeared 10th March. No intervention required which i was dreading after ready some posts.

-Andrew

 

[Jordan613]

I'm expecting my next statement to be generated today, hopefully for everyone's wellbeing they've sorted out the issues and the bonus points are included!

 

[bPeteb]

me too, statement due today

 

[QF029]

I got my points a couple of days ago 3 months after my initial statement with spend.

 

[Bindibuys]

My statement due tomorrow, crossing fingers after 5 months the bonus will be there.