Called them back and it obviously was my own application.I’ll find out later, I honestly don’t know why they haven’t called me to verify it’s me.
I have a personal card from them since last year and have (obviously) applied with same ITIN and same personal details for a business one.
Was asked to upload copy of passport and utility bill.
Then a few mins later someone else from Chase Fraud called me to verify the documents I just uploaded.
Happy ending - approved!
BTW their system failed to send a verification text to my prepaid t-mobile SIM… I knew this would fail on TextNow but I was expecting t-mobile to work!