Suites savers now available

[taurus]

Just booked my first Suites flight. Very excited though almost a year away. Look on Mr T's face when I told him after he arrived quite haggard on a Y Qatar flight from Budapest was priceless. Suites SYD- SIN then J to CPH. Never flown anything but Y up til this point. I called today and asked them to link the flight as when I was booking it the call centre guy said it was not possible, but he was quite hard to understand. I've been googling around to no avail and a bit concerned about the 2.15 hour connection on separate tickets. The guy on the phone today said he had linked the bookings. Anyone got some experience with this?

 

[MEL_Traveller]

Just booked my first Suites flight. Very excited though almost a year away. Look on Mr T's face when I told him after he arrived quite haggard on a Y Qatar flight from Budapest was priceless. Suites SYD- SIN then J to CPH. Never flown anything but Y up til this point. I called today and asked them to link the flight as when I was booking it the call centre guy said it was not possible, but he was quite hard to understand. I've been googling around to no avail and a bit concerned about the 2.15 hour connection on separate tickets. The guy on the phone today said he had linked the bookings. Anyone got some experience with this?

Why do you have separate tickets? Is the SYD-SIN an award followed by a revenue ticket?

 

[taurus]

The booking system said only first class for the first leg, then J so I would have to book separately. The first call centre person said the same. Both award tickets.

 

[MEL_Traveller]

The booking system said only first class for the first leg, then J so I would have to book separately. The first call centre person said the same. Both award tickets.

I'm not so sure you got the best value here. A first class award, one way, all the way from Australia to Europe would set you back 132500 miles (before 15% discount). If you fly first on one sector and connect to business on the next, the call centre can put it all on to one ticket for the same 132500 price (less 15%). That is, the highest fare cabin applies for the whole ticket.

As you would be paying 132500, you might as well fly to any other European destination in F all the way, then get yourself a cheap connecting ticket to your final destination.

Pyaing separate sectors, what was your final price?

 

[taurus]

Hi Mel_Traveller, yes I paid 131,750 points. Maybe not the best value but I have limited time available and needed to fly in close to Malmo for this reason. I figured an extra day going from Frankfurt, Amsterdam etc might not have been worth it, been there done that besides. It's more important to me to get there quickly in a little comfort tbh. I don't want to do a 48hr travel for a little bit of extra room if I can get the job done comfortably in 26 for example. Im on my own so there's that also. If, on the other hand there's a comparable journey I'd be happy to look at that for a saving.

 

[Keith009]

Hi Mel_Traveller, yes I paid 131,750 points. Maybe not the best value but I have limited time available and needed to fly in close to Malmo for this reason. I figured an extra day going from Frankfurt, Amsterdam etc might not have been worth it, been there done that besides. It's more important to me to get there quickly in a little comfort tbh. I don't want to do a 48hr travel for a little bit of extra room if I can get the job done comfortably in 26 for example. Im on my own so there's that also. If, on the other hand there's a comparable journey I'd be happy to look at that for a saving.

Try ringing back to see if you can:
1) Change your F award to a Star Alliance First Class award between SYD and CPH. Fly SQ in F to ZRH or CDG (both have a fair bit of Suites availability - especially ZRH) then get a connecting flight on LX or SK to CPH in J on the same award. It'd cost you 132.5k a pax, you can enjoy First all the way to Europe, and the entire itinerary can be booked on a single ticket - no hassles. You'd just be up for a nominal re-issue fee.

2) Cancel and get a refund on your J class ticket. Small cancellation fee involved.

Hopefully you have enough miles in your account to cover the extra miles required for the *A F award without waiting for the refund from the J award as refunds can take some time to process which can be nerve wrecking as you watch award availability like a hawk.

 

[taurus]

Thanks so much Keith009, I take it I can do all this by calling SIA? Or is there something/somewhere else I need to call? I think i'd be close to managing the extra points with an ANZ transfer plus leftovers in VA. I really do appreciate the suggestions as I'm very new to this and wouldn't have the points at all if it wasn't for this forum.

 

[Keith009]

Thanks so much Keith009, I take it I can do all this by calling SIA? Or is there something/somewhere else I need to call? I think i'd be close to managing the extra points with an ANZ transfer plus leftovers in VA. I really do appreciate the suggestions as I'm very new to this and wouldn't have the points at all if it wasn't for this forum.

Yes the KrisFlyer call centre can assist with this request. Check for Suites/First Saver availability on singaporeair.com on the long haul sectors before you call to save yourself some guesswork. The short haul sectors should have plenty of availability so I'd ensure you can get the seats you want on the SQ sectors on your desired dates before you call up. Then give them the details of the SQ sectors you found, and explain that what you're after is a Star Alliance First Class award to CPH and to book you a connector on a participating Star carrier.

 

[taurus]

thank you for your very clear suggestion, Will definitely be looking into it and give it a go as you suggest if it works with my time frame.

 

[MEL_Traveller]

Hi Mel_Traveller, yes I paid 131,750 points. Maybe not the best value but I have limited time available and needed to fly in close to Malmo for this reason. I figured an extra day going from Frankfurt, Amsterdam etc might not have been worth it, been there done that besides. It's more important to me to get there quickly in a little comfort tbh. I don't want to do a 48hr travel for a little bit of extra room if I can get the job done comfortably in 26 for example. Im on my own so there's that also. If, on the other hand there's a comparable journey I'd be happy to look at that for a saving.

Yes - but the through fare, F connecting to J should only have cost you 112625 points after the 15% discount. Not 131K that you paid. That would be to CPH only.

Adding a star connector as part of the SYD-SIN-Europe as keith suggests I don't believe is eligible for the 15% discount, but you could separate it to two bookings. You could take SQ to ZRH/CDG/FRA and connect from there on a revenue fare, or, for the miles you will save, get a standard partner economy class.

Under this second option you'd have 1 ticket 112625 miles F class all the way to ZRH, CDG, FRA etc etc, and then a connector on SAS, Swiss or Lufthansa from the connecting point to Malmo for the full price (7.5K). That's still cheaper than the 131k you paid now!

 

[Keith009]

Not a fan of connecting across seperate tickets. I usually organise the trip in a way that I can take advantage of the 15% discount with an all-SQ/MI itinerary to a stopover point, but if a connection is required I'd rather cough up the extra miles than deal with the potential hassle of misconnecting.

 

[adelee]

Hi all. Apologies if this has been covered somewhere else (I'm fairly new to SQ redemptions, and have read up on a number of threads, but haven't yet come across an answer to my query). I'm wondering if anyone has previously been able to book 3 x suites saver award fares and / or if there are any tips for routes that might be best to target?

I've been looking at a number of routes between Aus - Asia and Europe for next April / May, and have only ever been able to spot 2 x suites seats. However, I have come across 3 x J fares on some routes, so it appears that SQ do at least release up to 3 seats in some premium cabins.

 

[cove]

Have not seen three so you would tend to split up into a two and one as there are plenty of flights. That works ok most times.

 

[lovetravellingoz]

Hi all. Apologies if this has been covered somewhere else (I'm fairly new to SQ redemptions, and have read up on a number of threads, but haven't yet come across an answer to my query). I'm wondering if anyone has previously been able to book 3 x suites saver award fares and / or if there are any tips for routes that might be best to target?

I've been looking at a number of routes between Aus - Asia and Europe for next April / May, and have only ever been able to spot 2 x suites seats. However, I have come across 3 x J fares on some routes, so it appears that SQ do at least release up to 3 seats in some premium cabins.

I have only ever seem more than 2 in F when there has been a metal change from a flight with with no F to one with F. Sometimes a glitch would then occur that would allow booking of F in J numbers and not just on that flight, but any married leg that was on F on a plane that always had F. I once booked MEL-SIN-MXP for 3 that way and at at the cost of J points as well

 

[ninja-tim]

That would be Terminal E at Zurich. It's a remote terminal reached by train. It's not overly large so everything is close-ish.

We walked it....seemed quite a long way but we had time to kill and the weather was a bit ordinary.

Thanks, however we were lucky enough our flight was leaving from Terminal E as well.

Also would like to let you know of my weird, albeit successful, attempt at changing route and also tip. Probably has happened a lot with you guys on here, but here it is again.

My initial flight home was from ZRH-SIN-SYD with a connecting flight SYD-MEL. My initial decision to fly into SYD was due to the plane being the a380, however a couple months ago it got swapped to the 777. So flying into SYD wasn't important anymore but I had already booked my SYD-MEL flights so I didn't bother changing routes.

However, our luggage was overweight when we arrived in ZRH, so I either had to pay up in SYD for overweight luggage or pay a lower fee to change flights to fly into MEL and save hassle of transferring in syd and arriving home half a day later. Upon checking online for availability, I found 2 award savers for SIN-MEL for the date I wanted, all 3 flights from SIN-MEL were available. As I only had access to internet at the time, I decided to email them and their reply was there is no availability. I then decide to call up once I had my Aus sim put back into my phone (hopefully the rates are better than hotel calling rates of 5CHF/min) and the agent also said no availability, even though I was on the website at the same time as the call and saw all 3 flights being available. Told me to adjust booking online if I can see availability online as she can't do anything if she can't see it. So hang up and log in and find that because it's within 48hrs of flight, I can't change booking online, I can only Check-in. Decide to call back and was greeted by Dolly, I think, and we go through the same routine of how she can't see availability and suggest to waitlist all the flights on that day, which she does for me. Then after she waitlist them, she notices a change in availability for all the flights and is able book me onto the one I wanted.

tl;dr version
-Had to change flight route from SIN-SYD to SIN-MEL
-All 3 flights SIN-MEL on the date showed availability for Award saver on their website.
-3 different Call centre agents couldn't see availability on their system
-Last agent decided to waitlist me on all 3 flights for the date I wanted and that must have triggered something on their system to refresh/show availability for the flights.

 

[shuuy]

Probably old F ex-Australia

 

[pgsdiver]

I am hoping someone can perhaps enlighten me as to whether a stopover of a couple of weeks would be possible at FRA from SIN - JFK?
Looks like everything is waitlisted, but just wondering if the principal works?
Thanks

Yes Winston1, I did this this very thing this year in Feb. It required calling the SQ call centre in Sing, but they were very helpful as usual.
Regards,
P
PS. SOrry for the tardy reply - been offline last few weeks.

 

[Dannyism]

I'm going to start planning my first suites saver return redemption for two pax over the next six months or so. Question is, is it the same cost to book two one way flights as a return flight? I'm hoping the flexibility flying out of SYD or MEL and into LHR, CDG, FRA or ZRH will help. I'd also like to do a stopover in SIN for a few nights. Is the only way to do that still to call up ? Thanks in advance

 

[diningdecadence]

I'm going to start planning my first suites saver return redemption for two pax over the next six months or so. Question is, is it the same cost to book two one way flights as a return flight? I'm hoping the flexibility flying out of SYD or MEL and into LHR, CDG, FRA or ZRH will help. I'd also like to do a stopover in SIN for a few nights. Is the only way to do that still to call up ? Thanks in advance

if you're wanting a stopover, you'll save USD$100/person by booking as a return.

i personally prefer booking as 2 separate o/w's for the flexibility it provides.

 

[lovetravellingoz]

if you're wanting a stopover, you'll save USD$100/person by booking as a return.

i personally prefer booking as 2 separate o/w's for the flexibility it provides.

Ditto. I have often changed dates, swapped from J to F etc and do this with one-way flights is easier and cheaper.

In addition I often book as soon as availability opens and booking one-ways allows maximum choice of flights and likelihood of obtaining your preferred date and in particular on popular routes. Certainly on some routes waitill you can book the return could see you missing out, and moreso if you are booking 2-4 at once.