The definitive thread on Qantas IT gripes

[henrus]

Just use a multi-city search and it works fine (even if just searching a single leg or a return).

 

[RB001]

Using the multi-city tool, I was able to get through to payment page for J and Y SYD-CTS RT (J around $6K, Y under $2K - in line with HND prices). Pretty sure the seat maps had tumbleweed.
Could also see plenty of YVR for $11-12K RT.
I haven't finalised my year-end plans, so had no reason to push the button.

 

[lsmi4126]

Using the multi-city tool, I was able to get through to payment page for J and Y SYD-CTS RT (J around $6K, Y under $2K - in line with HND prices). Pretty sure the seat maps had tumbleweed.
Could also see plenty of YVR for $11-12K RT.
I haven't finalised my year-end plans, so had no reason to push the button.

Yup - still getting $22K. I think the personalised pricing algorithm has me. Skyscanner and Google still showing $12K.

 

[RooFlyer]

Well, you beauty. Two hours after I noticed it, it now finds DPS and other ports ex MEL, HBA, BNE etc but finds nothing ex SYD.

They still want double the VA price for same B737 MEL-DPS and of course no award seats. Yet plenty will pay this! Bonkers.

Plenty of J award availability on SQ.

 

[SYD]

Not so much a gripe but curious observation. I have two seperate CR bookings SYD-HKG//HKG-SYD. The outbound seat map shows PAX initials as usual (FMS names) but the return shows SFM. It’s ticketed as usual First Middle Surname.

Is that a curious Chinese language thing or convention?

 

[RealtimeY]

It looks like a localisation that happens when you get directed to an international QF page on that screen that appears whenever you make a search for trips originating outside of Australia. Certainly it's both convention and language.

Here's the booking info page that appears when you book SYD-HKG vs HKG-SYD. Slight but logical differences - and also I suspect how some people end up entering their name in the wrong order on tickets.

AU


HK

 

[drron]

Well they took the intern who looks after the Wellness app to try and fix your booking problems. For the second day the wellness app is recording about half the steps my iPhone is recording. A little message comes up about they knowing of the problem and are trying to fix it shortly.
Just a smat way of reducing the points they give away is my conspiracy theory.

 

[henrus]

Just a smat way of reducing the points they give away is my conspiracy theory.

Time to send in a complaint and ask for more points?