The Qantas Newbie Questions Thread

[SYD]

To generalise, the Qantas app. will show bookings with Amadeus PNRs that have your Qantas FF attached.

Also, the QF website “My Trips” usually filters out trips not booked via QF even though they appear in the app.

 

[serfty]

Also, the QF website “My Trips” usually filters out trips not booked via QF even though they appear in the app.

I believe it works on ticket numbers to some extent, although unticketed but queued bookings made with Qantas will generally show.

Interestingly I have a failed and unticketed Qantas booking where I requested a U release over two sectors - one sector failed, one didn't. It is not ticketed and does not show on Qantas com. It does show on the app.

 

[exceladdict]

Question about lounge access: if I am flying in J as WP, can I guest two pax to a Dom J lounge (courtesy of wp) or three (2 from status and 1 from class of service?)

Can use lounge invitations to bring the third person into a QP but would be nicer if we could all be together in the J lounge!

 

[encryptededdy]

2 from status and 1 from class of service?

sadly combining those two is not something you can do

 

[RooFlyer]

QF app:
Displays direct non-QF bookings on Qatar Airways, the airline that Qantas has such a strong rivalry with and caused a political sh#tstorm last year.

Also QF app:
Doesn’t display direct non-QF bookings on American Airlines, a partner they have an extensive network and loyalty joint venture with, on top of their oneworld membership.

The ability of various Airlines to display bookings made on other carriers not involving Qantas is independent of intercompany rivalries or partnerships.

As others have mentioned, American Airlines uses the Sabre system which they actually developed in the 1960s whilst Qantas and many others use the Amadeus system. To a limited extent, sort of like using Telstra versus Optus.

When my travel agent books me a round the world ticket on Qantas paper involving American Airlines sectors, I will get two PNRs for that sector. One is the Qantas number and the other is the American Airlines PNR. I use the different PNRs to accomplish different tasks in the booking.

If you don’t use someone like a travel agent to make such a booking, it can be devilishly difficult just to discover both PNRs so you can access the booking in full.

Serfty may correct me on the details here. I never really have to look into it as my travel agent does it all

This is a Wikipedia page where you can see which Airlines use which booking engines.

Computer reservation system - Wikipedia

en.m.wikipedia.org

 

[justinbrett]

I believe it works on ticket numbers to some extent, although unticketed but queued bookings made with Qantas will generally show.

Interestingly I have a failed and unticketed Qantas booking where I requested a U release over two sectors - one sector failed, one didn't. It is not ticketed and does not show on Qantas com. It does show on the app.

In my experience bookings made by the call centre do not show in MMB until they are ticketed.

 

[exceladdict]

sadly combining those two is not something you can do

Expected as much but thought to check just incase.

 

[bussyboy]

I've been trying to get a reward seat Perth to Sydney for weeks, but nothing is available it seems to me as a Silver member for the dates i need. My app experience, shows rewards on the calendar, both directions:





Selected 10 Jan and 12 Jan



But when i get to the flight selection, no rewards show available.

Does this mean there are no seats, or maybe only available to higher status passengers? If the latter, do they get released closer to travel date, on occasion??

 

[AIRwin]

I've been trying to get a reward seat Perth to Sydney for weeks, but nothing is available it seems to me as a Silver member for the dates i need.

I see the same as a Platinum

 

[bussyboy]

I see the same as a Platinum

Thanks, that's very frustrating then!

 

[SYD]

Thanks, that's very frustrating then!

CR seats PER-SYD available from 24 Jan onwards.

 

[jen100]

Anyone know what it means when checking in on the qantas app for a domestic flight and it says see a customer service agent to collect boarding pass?

 

[kookaburra75]

Anyone know what it means when checking in on the qantas app for a domestic flight and it says see a customer service agent to collect boarding pass?

Have you selected a seat in an exit row? If you have, they need to check you meet the requirements for sitting in that row - age, physical ability to assist etc.

 

[jen100]

Have you selected a seat in an exit row? If you have, they need to check you meet the requirements for sitting in that row - age, physical ability to assist etc.

Ahh thanks, that will be it.

 

[Le_Champion]

Didn't want to start a new thread, but just placed an order on qantas wine. The orders from this morning are still "processing". Any idea on how long it takes to ship?

And then when do the bonus points get credited to your QFF account?

 

[SYD]

Didn't want to start a new thread, but just placed an order on qantas wine. The orders from this morning are still "processing". Any idea on how long it takes to ship?

Usually within a day or two.

And then when do the bonus points get credited to your QFF account?

Sometimes before you get the wine, usually a couple days later or up to a week.

BTW, there’s a QF Wine thread.

Qantas Wine latest offering

Including 24,000 QFF pts? 😉 Definitely not haha, just hard to justify the extra cost for the points (for me).

www.australianfrequentflyer.com.au

 

[RichardMEL]

I have found the points post when the wine is dispatched from QF. The shipments themselves only usually take a couple of days to get processed and out the door. Most likely you will have the order and the points with the next week.

 

[super5]

I have some Qantas points and want to use them on Jetstar flights, not Qantas flights, because Jetstar is far cheaper. I cannot find any way to use my Qantas points on the Jetstar website. I found some instructions telling me to go to the Qantas website to buy the Jetstar flight, but the points use is a rip off compared to the Jetstar website price. For example, flying to Singapore, one Jetstar flight is $176 on the Jetstar website, but using points on the Qantas website, the same flight costs 25,000 points plus $136. 25,000 Qantas points should be worth far more than $40. Any way to use Qantas points to buy Jetstar flights without getting ripped off?

 

[Mwenenzi]

I have some Qantas points and want to use them on Jetstar flights, not Qantas flights, because Jetstar is far cheaper. I cannot find any way to use my Qantas points on the Jetstar website. I found some instructions telling me to go to the Qantas website to buy the Jetstar flight, but the points use is a rip off compared to the Jetstar website price. For example, flying to Singapore, one Jetstar flight is $176 on the Jetstar website, but using points on the Qantas website, the same flight costs 25,000 points plus $136. 25,000 Qantas points should be worth far more than $40. Any way to use Qantas points to buy Jetstar flights without getting ripped off?

You don't state where flying from, but AU$176 to SIN would be a low price. Guess is economy. Looked at other airlines on the same route?
Must use QF web site to use QF ff points (other airlines - ffps have the same own airline web site requirement)

International flight from AU have high govt taxes. Including a AU$60 PMC ~ departure tax. My AU to NZ flights have AU$142 in AU-NZ govt charges. These are listed in JQ invoices. And can be found on QF bookings, with a bit of hunting.

General guidance with any ffp is to use ff miles/points/avios on expensive cash flights and/or a premium cabin.
FF miles/points/avios for a low priced economy flight are poor value with any(all?) freq flyer programs

 

[super5]

General guidance with any ffp is to use ff miles/points/avios on expensive cash flights and/or a premium cabin.
FF miles/points/avios for a low priced economy flight are poor value with any(all?) freq flyer programs

Yes economy. I always fly economy, I do not value premium/business/first class at all. Does this mean Qantas points are almost useless for me?