Simple Lounge Expectations
1) Peace and Quiet
2) Business Centre
3) Good food and drinks with good variety to suit multiple cultures
4) Shower facilities
5) Comfortable seating
6) Exclusive
7) Helpful friendly staff
8) Away from Crowds
9) A sanctuary from the normal airport hussle and bussle
Now how many of these does the Singapore lounge meet?
I may be negative but the Singapore lounge fails on many of the important requirements.
I'm enjoying how this thread has shifted a fair deal over time as the shinyness of The Qantas Singapore Lounge has worn off a little... I think what
Ansett provides above is quite a reasonable list of expectations... and my thoughts on them as it relates to The Qantas Singapore Lounge, after numerous visits are:
1) Rarely. The open-planned, industrial design makes this very difficult. Adding sometimes inconsiderate guests and their little ones literally amplifies the issue.
2) I've never used this in an airport lounge myself, but if I wanted to... it couldn't be done here!
3) Happy enough with the food, most of the time. They lost me on drinks though when they took the Erdinger Weissbräu off after a couple of months, and also went from pints to 'schmiddies'.
4) As good as it generally gets.
5) In part, though the layout can make a lot of the solo seating quite awkward, and I also tend to think most zones are way too bright for weary travelers. If I'm not eating, I will generally look to see if I can get a quiet, dimly-lit armchair by the glass wall overlooking departures (the white armchairs)... and if there's not one there, I'll probably just wander off to another lounge.
6) Hardly, but not an issue this QF operated lounge has on it's own. The fact that you can buy your way in to a QP for yourself, a guest and up to 2 children on your LCC holidays I see as a real issue with regard to lounge 'exclusivity'. Perhaps more thought needs to go into QP access when on Jetstar
international (leaving actual status PAX on JQ as they are). It's true that you can buy your way in via Priority Pass to certain lounges, but you also generally pay your way in 'per guest', and that would add up quickly for a family of 4 on multiple or multi-segment trips. The PP standard is often not as high as well... though you do get access to the Sky View Lounge at Changi T1, which is quite good.
7) Yes - No issues here - some of the best.
8) You're In a different
area, but there's not necessarily any less density of people per square foot in here to the rest of Changi
9) For a normal airport, maybe... but this is Changi... so the need is less, in my view
Cheers.