The totally off-topic thread

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Really bad in the US where you will hear orders for a decaf latte with organic grass fed goats milk,a touch of Tahitian vanilla bean essence,the scent of Gandhi's sandals and served in a thimble.
A niece of mine who worked in the busiest coffee outlet in Federation Square tells the story that whenever they got these 'specialist' ordered for cappuccinos or lattes the boss instructed them to to just dish up plain old run of the mill with no variations.

Almost 100% just accepted what they were given and never questioned it - the secret was to repeat back the order precisely as it was ordered on delivery. The coffee outlet to this day is still busiest in Fed Square. Niece has moved on to running events at Arts Centre - and the coffee drinkers? Well I guess they continue to love their 'specialist' orders.
 
A niece of mine who worked in the busiest coffee outlet in Federation Square tells the story that whenever they got these 'specialist' ordered for cappuccinos or lattes the boss instructed them to to just dish up plain old run of the mill with no variations.

Almost 100% just accepted what they were given and never questioned it - the secret was to repeat back the order precisely as it was ordered on delivery. The coffee outlet to this day is still busiest in Fed Square. Niece has moved on to running events at Arts Centre - and the coffee drinkers? Well I guess they continue to love their 'specialist' orders.


A double decaff skim soy with a hint of vanilla?
 
While we're venting about queues..I get a bus most days to work and back, what is with people who step into a bus then fumble around for coins/tickets/pass..

Did you not realise you were catching a bus until that moment you stepped into it? Did the bus appear out of the blue?
 
I wish a lot of places would instigate a "Queue for people who know exactly what they want and have everything ready to pay"

Starbucks have obviously read your thoughts. Starting an 'express' coffee shop in New York. Phone/ email etc though order, pay digitally, log in when get to store and coffee order done immediately. Trying to discourage queues by having very limited food offers and no seats. Reminds me of when London changed to Oyster cards..no fumbling for coins or asking what the fare was to be, just use the card. Bus timetables had to be rewritten because all the buses were running ahead of schedule; less time wastage.
 
So how is this all diff to security screening at airports? How frustrating is it to watch the 5 minute process it takes most blonks to prepare to go through screen?
 
I'm posting here because nobody else understands but all of you.

Ive just purchased (for work) the most expensive airline ticket Ive ever needed, by a very big margin.
I feel really guilty for spending soooooo much on a seat, but by the same token, im excited to gain all the points and I am really looking forward to the flights all the while knowing that the customer is paying for it.

I think i need some therapy, please help Dr AFF.
 
So I guess many of you will remember Sandy Roberts gaffe in introducing the 1981 Miss Australia, Leanne Dick as "Leanne cough" during a Mount Gambier Cup meeting? Well this morning I have had my own similar gaffe. I needed to talk to a specialist in a certain field so I sought advice from a mate of mine who knows the industry backwards.

No problems - call this number and ask for xx_ Horn on Monday morning. So I call the number and receptionist answers:

'May I speak to xx_x Horn please?' ............... uncomfortable pause .................. 'Sorry we have nobody by that name working here - we do have a xx_x Dick though'. OMG - how embarrassing ........... 'Ok can I speak with xx_x Dick please'.

Little Known Fact: Ironically Leanne Dick's surname after marriage is 'cougherill'!
 
Starbucks have obviously read your thoughts. Starting an 'express' coffee shop in New York. Phone/ email etc though order, pay digitally, log in when get to store and coffee order done immediately. Trying to discourage queues by having very limited food offers and no seats. Reminds me of when London changed to Oyster cards..no fumbling for coins or asking what the fare was to be, just use the card. Bus timetables had to be rewritten because all the buses were running ahead of schedule; less time wastage.

I'd believe that, the bus I get, since the introduction of Opal, is generally a good 3-5mins ahead of timetable. Luckily for me I have a mobile phone app that tracks it in real-time, so am yet to miss it. I do note that they sit idle at some stops now too, obviously to ensure they don't get too far ahead of timetable.

The use of transport cards are a big improvement to transport services. Dwell time is the single biggest issue for modern transit systems - why Sydney's two-door trains are useless nowadays, and also is the explanation for the "three buses arriving at once" phenomena.
 
I wish a lot of places would instigate a "Queue for people who know exactly what they want and have everything ready to pay"



I was at a coffee cart over the weekend where the staff were taking one order, fulfilling the order before taking the next order..surely its more efficient to take a few orders, then batch up the coffees?

Not if they've got poor memories.
 
So how is this all diff to security screening at airports? How frustrating is it to watch the 5 minute process it takes most blonks to prepare to go through screen?

Now as I am walking to security the computer is already off,belt comes off along with watch and shoes come off and straight into a bin.
Usually greeted by-"you don't have to take your shoes off sir"
"just wait and see"
And the red light goes off as I walk through and I point to my right knee.
So no longer sent back to take off my watch and shoes.
 
While we're venting about queues..I get a bus most days to work and back, what is with people who step into a bus then fumble around for coins/tickets/pass..

Did you not realise you were catching a bus until that moment you stepped into it? Did the bus appear out of the blue?

What you expected them to stop looking at their phone for 10 seconds!!!!

How unreasonable.
 
It is a little bit busy on ticketmaster this morning, all these West Australian buying tickets for Fremantle vs Port Adelaide game.

Update,

Got a ticket, although after waiting for 20 minutes it logged me out but of course each website I seem to have to enter a password for as a different number of letters required so I had to re-enter them all again.

At least I am there.
 
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So how is this all diff to security screening at airports? How frustrating is it to watch the 5 minute process it takes most blonks to prepare to go through screen?

5 Minutes?

You must always pick the quick cash register queues in the supermarket.

Last Dec we were heading through to C&I just as they shut a bank of scanners. We had a choice of 4 scanners. We picked the one nearest (as there were 40+ people behind us from the scanners that had just been shut) with just 6 people.

One lady, a man, and a family of M/D and two 20something kids.

The First two unpacked and were through before the 40+ people had walked along to choose their queues.

The mature family then began the "John Cleese - how to go through security sketch"

Wife arguing with husband - "No I don't need to get my make-up out, its thick and gluggy not a liquid.'
Children join in, "Yes you do." Argument continues.
Operator collecting the empty trays walks up with them and asks 'what's the matter?'
Wife snaps "NOTHING." and turns her back on the lady. Husband has a go at how rude you are....
Daughter starts at father, "How dare you say that about mum, the things she has to put up with."
Son "For Fxx_'s sake get a life."

Operator, "Excuse me please but there are people waiting can you please put all your items either in the trays or on the belt."

Wife, "Shut up can't you see we have a problem!" {Sure can and that was the point - we all thought}

Operator calls to colleague who calls 2 Fed Police leaning over against the wall.

The two Fed Police come up and ask is something the matter.

You get the picture. In the end - no plastic bag for 'liquids', several attempts to get 'liquids' out, then daughter kept setting off the walk-thru. Took off well-laced up boots, then incredibly small belt before finally realising she had house keys in her jeans.

When we started we had just over 55 minutes until departure (and I figured as it was not that busy I'd be able to get the GST done in 5-10 minutes).
By the time we got through (I'd grabbed some trays from the neighbouring machine and we were holding them in the queue but the 4 of them were blocking the way together with the two fed Police standing there) it was 37 minutes before departure.

I sent the rest of our family to the gate as I ran to the GST. Just 5 in the queue ahead of me and 6 counters open. 3 minutes later I was up and 90 seconds or so the super efficient lady had given me the good/bad news but had processed me before the 30 minute cut-off. Total cost of wife's glasses NOT get GST refund - that was going to be a nice dinner in the mountains in Austria!

So the arguing family took at least 15 minutes if not a little longer.

One positive though - this was the first Int'l flight in 6 years that my wife had not got pulled aside for a random explosives swab.
 
So how is this all diff to security screening at airports? How frustrating is it to watch the 5 minute process it takes most blonks to prepare to go through screen?

Now as I am walking to security the computer is already off,belt comes off along with watch and shoes come off and straight into a bin.
Usually greeted by-"you don't have to take your shoes off sir"
"just wait and see"
And the red light goes off as I walk through and I point to my right knee.
So no longer sent back to take off my watch and shoes.

Guilty of a rookie mistake at MEL a couple of weeks ago: I always have everything in the bag, pockets empty except for passport and BP but this time the red light goes off. I've never had a red light before!
"Belt off and try again, sir."
I comply - red light again.
"Take those things out of your shirt pocket and try again."
Ok. Red light. Damn!
Pulled all of my jeans pockets out: phone in back pocket! D'oh! :oops::oops::oops::oops::oops::oops:
 
One positive though - this was the first Int'l flight in 6 years that my wife had not got pulled aside for a random explosives swab.

Getting pulled over for an explosives swab this morning at YYC going to DFW turned out to be a real positive for me. Operator seems apologetic that he'd singled me out but says words to the effect he'd get me through security faster as compensation.

Sure enough: "Go down Lane 1 sir". Sweeeet! - it's the crew lane and there's not as soul in it - compared with about 30 in each of the other lanes! :):):).
 
While we're venting about queues..I get a bus most days to work and back, what is with people who step into a bus then fumble around for coins/tickets/pass..

Did you not realise you were catching a bus until that moment you stepped into it? Did the bus appear out of the blue?

Many places in Europe have an open gate policy, i.e. bus pulls up and you should have already purchased a ticket from a ticket machine and have it validated (sometimes validated on the bus instead). In the case of the city I'm in, the buses are big and you can board and alight at any door.

No need to fumble with fare or contactless cards, and whilst the latter are usually a piece of cake, you do waste a lot of time when people don't have them out and ready, or keep touching the card against the reader with error without thinking if they're doing anything wrong (try taking the card out of your wallet for Christ's sake...)
 
Returned into MEL last Tue night at 20:00 on TG461 - I was first pax to deplane - made my way to arrivals hall which is COMPLETELY EMPTY - not one other pax - go through smart gate and I am first pax at carousel to collect luggage.

I park my trolley adjacent to chute where bags come out - lo and behold my bag is FIRST BAG OUT! How good is this? Head to exit and I can see 2 customs officers waiting to collect docs and I am only pax heading their way.

Exactly same time I arrive to hand over docs and head straight out door out of nowhere appears this other insignificant sawn-off little t**d and says 'Come with me we are going to do a random bag search!' Give me a break! Just a total waste of 10 minutes of my life simply to justify his existence. Not happy Jan!
 
A niece of mine who worked in the busiest coffee outlet in Federation Square tells the story that whenever they got these 'specialist' ordered for cappuccinos or lattes the boss instructed them to to just dish up plain old run of the mill with no variations.

Almost 100% just accepted what they were given and never questioned it - the secret was to repeat back the order precisely as it was ordered on delivery. The coffee outlet to this day is still busiest in Fed Square. Niece has moved on to running events at Arts Centre - and the coffee drinkers? Well I guess they continue to love their 'specialist' orders.

Risky behaviour on several fronts, however I am certainly not surprised.
 
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While we're venting about queues..I get a bus most days to work and back, what is with people who step into a bus then fumble around for coins/tickets/pass..

Did you not realise you were catching a bus until that moment you stepped into it? Did the bus appear out of the blue?
I think you missed the point.

If they fumble around looking for change before bus arrives would mean they are wasting their own time. Can't have that now can we.
 
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